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I gave two stars because the staff is very nice however the room itself is completely garbage there literally is not one inch of this room that is not filthy or broken or dirty or torn the toilet rocks like a rocking horse it smells...More
Room was okay, didn't smell of cigarettes but for serious business forget about the internet access which is spotty at best. Frequent dropouts at the worst possible times losing a lot of work and data. Other, less crucial times seems to work adequately. No ability...More
I made the mistake of reserving in advance paying for a weeks stay in a non-smoking room. Upon arrival, I found all the rooms offered reeked of cigarette smoke. And, my request for refund was refused.More
Thank Dwayne I
Response from anchorageinnlakeport, Webmaster at Anchorage InnResponded 20 February 2018
Thank you for your feedback from your recent stay with us. We certainly do regret any inconvenience caused due to the allocation of your room, as our aim is to ensure all our guests have a memorable stay with us. We are sorry...More
This is a bare basics motel. My girlfriend and I walked into our reserved room, looked around, went back to the office and said that we could not stay in the room. The lady at the desk was real nice. She offered us a two...More
Thank dick m
Response from anchorageinnlakeport, webmaster at Anchorage InnResponded 5 October 2017
I’m sorry that you had a bad experience with us.I regret your experience. I apologize that we let you down. We’re working to make our hotel better than ever and will do a better job for you next time.
Paid for king, got queen in Mallard Inn next door. Told it was newly renovated. Room had no clock or phone; no closet nor bureau; no drapes (only plastic mini blinds) nor wall decorations. In bathroom there was no mirror, toilet paper holder, towel racks...More
Thank Donna M
Response from anchorageinnlakeport, Webmaster at Anchorage InnResponded 26 July 2017
Thanks for choosing the Anchorage Inn during your last visit to our area.
We appreciate the review and we take it quite seriously- for improvement.
At the outset, our apologies for the bad experience you had howsoever.
We are also acting on the...More