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Surf & Sand Resort

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1,509 Reviews from our TripAdvisor Community

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Showing 1,487: English reviews
Los Angeles
Reviewed 26 October 2016

Our family stayed at the hotel for two nights in August. Three kids ages 10-16. First, the good: The hotel is right on the beach, with stunning ocean views. And, by “on the beach”, I mean right on top of the beach. So if pure ocean vistas are your thing, the views here cannot be beat. The rooms are beach...

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Helpful?
4Thank WestLAFamily
Misty L, Manager at Surf & Sand Resort, responded to this review

Dear WestLAFamily, Thank you for your feedback regarding your August stay at Surf & Sand. My sincere apologies that we did not meet your expectations. The summer months in Laguna Beach are a very busy time and the resort is fully committed. We would enjoy the opportunity of having you as our guests during our off season when it is...

Washington DC, District of Columbia
Reviewed 26 October 2016

The facility is kept extremely clean and well maintained; the staff is always looking for ways to ensure its appearance is perfect; the staff is very helpful; the food was delicious; and the view is amazing;

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Thank chris_wieman
San Francisco, California
Reviewed 26 October 2016

The beach was lovely. I don't feel as though I was treated very well on arrival. Generally staff was not friendly. Two lights didn't work in my room. one of the pillow cases was dirty and stained. I didn't like having to use the stairs so much.

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1Thank RooBeeR2D2
Misty L, Manager at Surf & Sand Resort, responded to this review

Dear RooBeer, On behalf of Surf & Sand, I apologize for your disappointment in your recent stay. Having a warm, caring, and friendly team is something we generally pride ourselves in. It is evident we failed to provide you with a welcoming experience and therefore failed as hoteliers. Additionally, the maintenance concerns experienced in your room are unacceptable. Please accept...

Santa Ana, California
Reviewed 25 October 2016 via mobile

Great hotel. Laguna beach is still warm and beautiful in October. We went with our 4 month old for one day. The sounds of the waves were a perfect sleeping sound. Pool was a nice temperature for our babies first swim. Room was comfortable and they brought us a crib. Bring your own wine and snacks to enjoy on the...

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Thank Nicole M
Cary, Illinois
Reviewed 19 October 2016 via mobile

The hotel staff and accommodations are very nice. One point of contention was the lack of air conditioning. It was unusually warm at night while I was there so it was a bit uncomfortable. Overall though the views are amazing, gorgeous beach, friendly staff and spacious rooms.

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Thank shawnn941
Paris, France
Reviewed 19 October 2016

Dated dirty hotel, very over priced, loud children running around, terrible restaurant, rude and unhelpful staff. Its a shame, because it was such a nice property. I cannot recommend anyway stay here.

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1Thank RSQuayle
Misty L, Manager at Surf & Sand Resort, responded to this review

Dear RSQuayle, Your feedback in very much appreciated. Please accept my sincerest apologies as we failed to exceed your expectations. We pride ourselves in the quality products and services we provide for our guests. I truly cannot apologize enough for your negative experience. We would love another opportunity to showcase our service to you. If your travels bring you back...

Riverside
Reviewed 16 October 2016

We celebrated our first anniversary at the Surf and Sand in Laguna Beach. It was the best time ever . We ate dinner in our room every night and watched the most incredible Sunsets. The staff was outstanding. Set a beautiful table for us.The staff was very friendly and always knew our names. The Valet staff knew our names and...

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Thank 265tyeg
Misty L, Manager at Surf & Sand Resort, responded to this review

Happy Belated Anniversary! Thank you so much for this kind review and for spending such a special occasion with us. We hope to see you again soon. Kindly, Misty L. Director of Front Office

Laguna Hills, California
Reviewed 15 October 2016

Sit by the bar area to watch the ocean come in. The waves are big and the drinks are thirst quenching. Take a dip in the waves and shower off right next to the pool then come in for something to eat. Appetizers are fine.

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Helpful?
Thank NH2CA
Misty L, Manager at Surf & Sand Resort, responded to this review

Dear NH2CA, Your review made me thirsty! I am happy to read that you enjoyed your stay. Thank you for the review! Kindly, Misty L. Director of Front Office

Los Angeles, California
Reviewed 14 October 2016

I've been coming to the Surf & Sand for too many years. They are the only hotel that gives us the resort lifestyle and beach access in one shot. They have beautiful rooms, restaurants and staff. I've seen the transition of remodels and it keeps getting better. They are there to make you feel like you are their only guest...

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Helpful?
Thank Armani5599
Misty L, Manager at Surf & Sand Resort, responded to this review

Dear Armani, We look forward to you visiting for TOO many more years! Thank you for being so loyal. Kindly, Misty L. Director of Front Office

Cypress, California, United States
Reviewed 14 October 2016

This hotel is the very best place to stay in Laguna Beach! The view from the balcony down to the waves is amazing. The hotel services are excellent. At low tide you can walk all the way to Main Beach!! Falling asleep and waking up to the sounds of the waves crashing is one of the best parts of staying...

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Helpful?
Thank Tricia H
Misty L, Manager at Surf & Sand Resort, responded to this review

Dear Tricia, Thank you for this review! We truly love having you as our guest and look forward to you returning in the future. Sincerely, Misty L. Director of Front Office

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Surf & Sand Resort, a member of Preferred Hotels and Resorts Worldwide and holder of AAA’s Four-Diamond Award, lies on California's Laguna Beach shoreline where the waves of the Pacific meet 500 feet of pristine sand.All 151 guest rooms and 16 suites at Surf & Sand command spectacular views of the Pacific Ocean. The resort also houses Splashes Restaurant, featuring a Mediterranean-inspired coastal menu by Executive Chef David Fune; the intimate Aquaterra Spa; 10,000-square-feet of meeting space and wedding venues with stunning ocean views. ... more   less 

Additional Information about Surf & Sand Resort

Address: 1555 South Coast Highway, Laguna Beach, CA 92651-3299
Region: United States > California > Orange County > Laguna Beach
Price Range: $496 - $1,000 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Surf & Sand Resort 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
The Surf And Sand Hotel Laguna Beach
Surf And Sand Hotel
Surf Sand Hotel
Surf And Sand Resort
Hotel Style:
#4 Business Hotel in Laguna Beach
#4 Spa Hotel in Laguna Beach
#4 Romantic Hotel in Laguna Beach
#6 On the Beach Hotel in Laguna Beach
#8 Family Hotel in Laguna Beach
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Questions & Answers

Here's what travellers have asked, with answers from Surf & Sand Resort staff and other travellers.
13 questions
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Questions? Get answers from Surf & Sand Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I dont think there would be a bad room but ask for a balcony over the beach, not sure, but all rooms might be that.”
 of 5 bubbles Y3651BGjamesc, 6 Dec 2016 | Read review
“If possible, choose the panoramic view.”
 of 5 bubbles 237nikunjd, 1 Dec 2016 | Read review
“Room 350 was very nice.”
 of 5 bubbles B6127ITmarks, 29 Nov 2016 | Read review
“Water front rooms!!!”
 of 5 bubbles Michael9900, 24 Nov 2016 | Read review
“I had a lower level room, it was like being right on the ocean!”
 of 5 bubbles RobertMeister, 16 Nov 2016 | Read review
5 of 5
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