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The good. Great location. Right on the beach and in town. You can walk to restaurants and shopping. Beautiful walking path along the beach. Underground parking and secure. The manager is very attentive to your concerns and needs. The staff is very friendly and helpful....More
Response from PIVacations, Public Relations Manager at Laguna SurfResponded 16 February 2018
It is unfortunate to hear that our resort did not meet all of your expectations. Your input is welcomed as it provides us an opportunity to hear our guests' concerns and make improvements to enhance their overall satisfaction. It pleases us that you thought our...More
Worst place we ever stayed. rooms had mold smell and gas smell leaks. we actually only made it one night.
bed was old. and the place hallways stairs ect were gross and discusting. 1 or 2 star.
door lock broke very dated trash barrels out...More
Response from PIVacations, Public Relations Manager at Laguna SurfResponded 17 February 2018
Thank you for taking time to provide us a review. It is unfortunate to hear that our resort did not meet all of your expectations and we thank you for informing us about the areas of our resort that you thought needed improvement. Guest satisfaction...More
The positives are:
(1) that the parking is gated, spacious and assigned
(2) the windows are double-paned (this will be a necessity)
(3) there are only 25 units so it isn't over-the-top crowded
(4) the staff are helpful and courteous
(5) rooftop spa is smallish...More
Response from PIVacations, Public Relations Manager at Laguna SurfResponded 10 November 2017
We appreciate your comments about your stay with Laguna Surf. It pleases us to hear that you thought our staff was very friendly. We are excited to announce upcoming renovations set to take place in January 2018, which will help modernize our resort for the...More
My wife and I have been to Paris, Rome, isle of Capri, Venice, and more. This is hands down the most fantastic place we have ever been to. It is a timeshare but if you don’t buy owners also rent their week out. We stay...More
Thank Bob S
Response from PIVacations, Public Relations Manager at Laguna SurfResponded 10 October 2017
We appreciate your comments about your stay at the Laguna Surf. Your glowing recommendation confirms that our objective of guest satisfaction and enjoyment are being met. We look forward to seeing you again soon!
We live close by but decided to get away to Laguna Surf for a 3 day stay. Only 20 mins. from home. We have stayed at Laguuna Surf prior with friends who own a week there, as their guests.
Location - That is what the...More
Response from PIVacations, Manager at Laguna SurfResponded 9 August 2017
Thank you for taking the time to provide us with your comments of your stay with Laguna Surf. It certainly sounds like you had a great time. We enjoy hearing from our guests and their feedback about our property. We could not agree more with...More