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La Quinta Resort & Club, A Waldorf Astoria Resort

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La Quinta Resort & Club, A Waldorf Astoria Resort
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1,380 Reviews from our TripAdvisor Community

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Showing 1,351: English reviews
North Bergen, NJ
Reviewed 7 April 2015 via mobile

To start off with this is a beautiful resort. However, we paid over $500 per night for a room with ants, a sandy bed and a shower made for a child. (I am 4ft 11in and had to duck to use it !). We had no water in our room or chair outside on our "porch." Although I heard that...

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Helpful?
2Thank ezuck
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear ezuck, We regret that we were not able to provide you with the quality of service you deserve during your recent stay. We strive for unparalleled service delivery at La Quinta Resort, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. Your feedback will help us to continue...

Seattle/DC
Reviewed 7 April 2015

We spent a weekend in town for a wedding, and stayed in a resort casita. Beautiful grounds, simply lovely. Check-in was a zoo, with a 15 minute wait for a valet, no other obvious place to self-park your car, and no clearly marked area for HH diamond members or similar to check in. The hotel room itself was fine, with...

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Helpful?
Thank WashingtonType
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear WashingtonType, Thank you for being a guest of La Quinta Resort and Club and sharing your feedback with the TripAdvisor community. I am pleased to hear that you enjoyed our beautiful grounds and comfortable accommodations. It is a disappointment to learn that other aspects of your stay did not exceed your expectations. I do hope you will visit us...

Bakersfield, United States
Reviewed 6 April 2015

Very nice grounds-but do not look for service. There is none. The staff is void of any greetings or smiles. Do not need anything, because you will not get it. If you enjoy nice grounds, very nice room and need nothing-this hotel is for you.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Sharon W
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Sharon W , Thank you for being our guest. While I'm happy to hear that you enjoyed the beautiful grounds and newly designed guest rooms, it's a disappointment that even one aspect of your stay failed to exceed your expectations. I apologize that our service did not consistently meet this standard. I do hope you will come back to...

Minneapolis, United States
Reviewed 6 April 2015

The grounds are the best aspect of the hotel property. The villas, lobby and restaurants - with the exception of Morgans - were shabby, underserved and over-priced for the quality and service. With 3 little kids and a very sick spouse, we were guaranteed a 1:30p check-in. We weren't taken to our villa (which, we assume is a timeshare because...

Review collected in partnership with Waldorf Astoria
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Thank Christopher S
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Christopher S , I am very sorry that your experience at La Quinta Resort was such a disappointment. We strive to provide a high level of personalized True Waldorf Service to each guest, and clearly we missed the mark during your visit. I do appreciate your taking the time to leave this review, however, which will help us in...

Los Angeles, California
Reviewed 6 April 2015

This is place is like Disney World and that is not a compliment. The mere size if this hotel does not lend itself to good service. Took 40 minutes to get 2 beers poolside and it took 25 minutes to get through to room service. It is overcrowded, way OVERPRICED and underwhelming. Takes 10 minutes to get to gym and...

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3Thank 604JP1
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear 604JP1 , Thank you so much for your valuable feedback. Our team members strive to consistently provide our guests with extraordinary experiences in every facet of their stay, and I am so sorry to hear about the challenges you experienced while at our resort. Your review serves as an important reminder that it's always best to make dining reservations...

Oak Hill, Virginia
Reviewed 6 April 2015

We decided to take the kids to the desert instead of a cruise for spring break this year. We joined the Grand Wailea Club last year and one of the benefits is a 20% discount on the rooms at the La Quinta Resort so we decided to give it a try. We were not disappointed! We stayed in a Starlight...

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Thank Randy J
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Randy J, It is such a pleasure to know you and your family thoroughly enjoyed your spring break at La Quinta Resort and Club. You've really captured the essence of what I find so special about our Starlight Casitas: the large upper patio that opens up to the night sky full of stars. And with our new outdoor fireplaces,...

San Francisco, United States
Reviewed 5 April 2015

We enjoyed a lovely family vacation at La Quinta Resort. This was our first trip to the desert and the resort did not disapoint. Everything you could ever need is all at the resort. We will return again and again for our spring vacation. This is a great spot for families.

Review collected in partnership with Waldorf Astoria
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Thank Amy D
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Amy D, Thank you for choosing La Quinta Resort and Club for your inaugural visit to the desert! I appreciate your kind words and sharing them with the TripAdvisor community. For generations, our property has been host to many family gatherings and celebrations. We look forward to seeing yours again next spring! Best regards, Anne-Edith Cameron Director of Resort...

Los Angeles, United States
Reviewed 5 April 2015

Highly recommend this hotel to families travelling together. Kids had a great time wandering through the 45 acres on bikes/scooters/skateboards, etc. Lots of fun activities to participate in. Might not be as much fun when travelling solo. Make sure to work on room accommodations if needing more than 1 room ahead of time. Had difficulty getting situated initially.

Review collected in partnership with Waldorf Astoria
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Thank Jessica F
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Jessica F , Thank you for sharing your thoughts about La Quinta Resort and Club with the TripAdvisor community. I'm so pleased you and your family enjoyed spending time at our resort. There's definitely a lot to do here for those who prefer to be active, and there's also ample opportunity for tranquil rest. We look forward to welcoming...

Sydney, Australia
Reviewed 5 April 2015

This place is expensive, and for a reason, but be careful when booking a package with credit for golf and spa treatments. Our deal was I think about $365 a night including breakfast, $40 credit each towards golf, and $40 towards spa treatment. The casita we were allocated was old and dingy with no outside area, so I had to...

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1Thank steveandmaggie4
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear steveandmaggie4, Thank you for being a guest at La Quinta Resort and Club. Morgan's is truly an exceptional restaurant, and I'm pleased you enjoyed that culinary experience. It is disheartening to hear that the package you purchased did not exceed your expectations. We hope you will consider visiting us again so we can ensure that your next visit outshines...

Santa Cruz, California
Reviewed 5 April 2015

Stayed 3 days, could have stayed 3 weeks. Understated elegance, privacy, attentiveness, you name it. Quiet huge room, pools galore and an amazing amount of well appointed 'public spaces' throughout the resort.

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Thank Maaaarion
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Maaaarion, Thank you for sharing this lovely review with the TripAdvisor community of travelers. I am so pleased you had a peaceful stay with us and experienced True Waldorf Service from our team members. We'll have the lounge chairs waiting for you when you're ready for your next desert retreat. Best regards, Anne-Edith Cameron Director of Resort Operations

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
La Quinta Resort & Club and PGA WEST® is a world-renowned Southern California desert retreat featuring 796 elegantly appointed casitas, suites and villas; the 23,000-square-foot Spa La Quinta® with 41 pools and 53 hot spas; 41 tennis courts; over 100,000 square feet of indoor and outdoor meeting and banquet facilities; and exceptional cuisine at Morgan’s in the desert, TWENTY6 and Adobe Grill. Known as The Western Home of Golf in America® and named ”North America’s Golf Resort of the Year,” it is home to five award-winning golf courses and four private courses – designed by legends Arnold Palmer, Jack Nicklaus, Pete Dye, Greg Norman and Tom Weiskopf. Golf instruction is offered at the PGA WEST Golf Academy. ... more   less 

Additional Information about La Quinta Resort & Club, A Waldorf Astoria Resort

Address: 49499 Eisenhower Dr., La Quinta, CA 92253-2722
Region: United States > California > California Desert > La Quinta
Price Range: $187 - $973 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Quinta Resort & Club, A Waldorf Astoria Resort 4*
Number of rooms: 796
Reservation Options:
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Also Known As:
La Quinta Resort And Club
La Quinta Resort & Club Hotel La Quinta
La Quinta Resort & Club, A Waldorf Astoria Resort California Desert
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Resort & Club, A Waldorf Astoria Resort staff and other travellers.
31 questions
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Saint Simons Island, Georgia
4 months ago
Auckland Region, New Zealand

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Questions? Get answers from La Quinta Resort & Club, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a different room if you get something in the 900 series”
melissamingione, 18 Apr 2017 | Read review
“Ask for a good view. If you are put on the second floor just know you have a large flight of stairs and we were not offered any help.”
AnniG2329, 17 Apr 2017 | Read review
“Book a casita.”
JaclynV_12, 10 Apr 2017 | Read review
“Join Hilton Honors Program for a Discount.”
52packrat, 8 Apr 2017 | Read review
“I would guess all rooms are really good. Maybe make sure you are not in a sections next to the major road going in to the resort.”
shelleyl378, 1 Apr 2017 | Read review
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