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Heritage Inn La Mesa

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Heritage Inn La Mesa
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63 Reviews from our TripAdvisor Community

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Showing 60: English reviews
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Los Angeles, California
Reviewed 1 week ago

Furniture dilapidated, bed ok, bed linens very nice. Bathtub rust stained (or dirty) ... didn't want to touch stains. Nice TV. Weirdly, no bedside lamps, had to get out of bed to turn off light with switch near door. Lots of comfy pillows was a big plus. Very obscure, unmarked driveway access. Freeway noise all night. NO WIFI AVAILABLE IN...

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Helpful?
Thank Ms D
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear guest, Please accept my apology for taking so long to respond to your e mail. I apologize for not exceeding yours expectations . We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to hear and focus on improving. It is our hope that you will give us another opportunity...

La Mesa, California
Reviewed 2 weeks ago

We are homeless and we enjoy staying here. The rooms are nice, clean and I can walk to work. I enjoy talking with staff and there are stores within walking distance. And there's a laundry room on site

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Helpful?
Thank sanlrun20
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let start by thanking you for taking the time do to a review, your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for our guest. We hope to see you again . Sincerely Connie Flores General Manager

San Diego, California
Reviewed 2 weeks ago

The condition of the rooms are so so, but the heater kept popping the electrical breaker which turned off the heater. The weather was cold and raining. Each time it would turn off I had to call the front desk and they would turn the breaker back one which took about 15 minutes.

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Helpful?
Thank benelire
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear guest, Please accept my apology for taking so long to respond to your e mail. I apologize for not exceeding yours expectations . We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to hear and focus on improving. It is our hope that you will give us another opportunity...

San Diego
Reviewed 3 weeks ago

Comfortable ,cheap,close. Access could be a little better in signage but overall good. On booking.com it said it came with breakfast but it didn't. Just coffee and donuts:(. Oh, well you get what you paid for.

Review collected in partnership with this hotel
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Helpful?
Thank 627colflopat
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let start by thanking you for taking the time do to a review, your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for our guest. We hope to see you again . Sincerely Connie Flores

San Diego
Reviewed 3 weeks ago

Pesky cockroaches in the room!!! I have a video of it. Carpet that meets the bathroom floor had nails sticking out. I stepped on them. Pierced my foot. The night shift lady was absolutely wonderful!!!

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Helpful?
Thank FieryIrishSparkle
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear guest, Please accept my apology for taking so long to respond to your e mail. I apologize for not exceeding yours expectations . We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to hear and focus on improving. It is our hope that you will give us another opportunity...

Los Angeles, California
Reviewed 2 January 2017

It isn't the ritz, but the 4 stars is based on value. The hotel is affordable, well located for our needs (visiting a patient in hospital down the road), you can walk to McDonalds and other shopping. But mostly they try, they really do. They don't have to offer shampoo and soap, or even breakfast, for the price. Place is...

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Helpful?
Thank Karen6260
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let start by thanking you for taking the time do to a review, your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for our guest. We hope to see you again . Sincerely Connie Flores

El Cajon, California
Reviewed 24 December 2016

Close to freeway. Very loud and busy outside room. Although there were plenty of places to eat close by. Night desk was very sweet and helpful. Made me and my girls feel very welcome. I would definitely stay again.

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Helpful?
Thank fourmistyblue
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let start by thanking you for taking the time do to a review, your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for our guest. We hope to see you again . Sincerely Connie Flores

El Cajon, CA
Reviewed 20 December 2016

The staff at the check-in counter were very helpful. The lead maid and several of the other maids were very rude and uncaring. Several of the other customers were extremely rude to staff and other customers. The security provided was a joke, they spent more time on their cell phones that paying attention to the property. Would not recommend this...

Review collected in partnership with this hotel
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Helpful?
Thank kenpN2127EM
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear guest, Please accept my apology for taking so long to respond to your e mail. I apologize for not exceeding yours expectations . We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to hear and focus on improving. It is our hope that you will give us another opportunity...

San Diego
Reviewed 14 December 2016

I like staying at this hotel it's clean cozy and inexpensive. I've never had any problems with the room or any problems with staff it was enjoyable and quiet and close to everything in a nice area also

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Helpful?
Thank rachealbarnesbg99
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let start by thanking you for taking the time do to a review, your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for our guest. We hope to see you again . Sincerely

South San Francisco, California
Reviewed 7 October 2016 via mobile

The place is not your Hilton or Marriott Courtyard, but our experience was not all that bad. It was the last and lowest price for weekend of La Mesa Oktoberfest so we booked and honestly bed was clean (i inspected) , air conditioning worked, check- in was quick (reserved on Hotelscom.), towels clean (but thin) and housekeeping was quick with...

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Helpful?
Thank oc14
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Let start by thanking you for taking the time do to a review, your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for our guest. We hope to see you again . Sincerely Connie Flores

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff

Additional Information about Heritage Inn La Mesa

Address: 7851 Fletcher Pkwy, La Mesa, CA 91942
Region: United States > California > La Mesa
Price Range: $76 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heritage Inn La Mesa 2*
Number of rooms: 105
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Also Known As:
Heritage Inn La Mesa Hotel La Mesa
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Questions & Answers

Questions? Get answers from Heritage Inn La Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get rid of cockroaches!”
 of 5 bubbles FieryIrishSparkle, 5 Feb 2017 | Read review
“We got the two queen beds for a nominal amount more money, think the room larger. Worth it.”
 of 5 bubbles Karen6260, 1 Jan 2017 | Read review
“Rooms at any other hotel are the ones to go to.”
 of 5 bubbles LoriP142, 2 Aug 2016 | Read review
“It is billed as free wifi, but wifi does not work in the rooms at all. A good room to book would be at a different hotel.”
 of 5 bubbles oliviah196, 15 Jul 2016 | Read review
“Wifi doesn't work most of the time...no quiet area...don't stay here!”
 of 5 bubbles Kate2364, 22 Jun 2015 | Read review
5 of 5