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This hotel was stylish in decoration. The room was medium in size but a bit crowded for 3 persons. The breakfast was average in content and also service. The front desk was excellent and very enthusiastic in helping us. They ordered the limousine pickup service...More
I stayed at this hotel last January with mu wife and 2 years daughter, at north wing first floor.
The location of the hotel was quite distance from public transport. So for those who doesn't have driver permit in Japan nor international driver license, Taxi...More
I heard that in 2017 they renovated this resort by Marriott Group and therefore I planned my Chinese New Year JP trip with Karuizawa for one of the destination.
Speaking of the location, as comment by others the location is in the middle of nowhere,...More
I would like to express my sincere thanks to Mr. Jumpei Yoshida who works in the Grill and Dining G of Karuizawa Marriott.
As a foreigner, I can't speak a word of Japanese, but Mr. Yoshida tries his best to help us when we are...More
Response from Yoichi T, General Manager at Karuizawa Marriott HotelResponded 8 January 2018
Thank you for staying at Karuizawa Marriott Hotel.
Thank you for the warm comment to our staff, Yoshida.
He is happy to hear from you and to know your feeling.
I'm glad to know that you had a great experience at our hotel.
This is my first time to visit Karuizawa. Marriott is not close to anything. Have to take taxi or shuttle bus to the town. However, overall my experience in Karuizawa Marriott hotel was rather good. Especially, I was upgraded to room with private onsen but...More
There is shuttle boss from the Karuizawa Station/ Karuizawa Prince Shopping Plaza to the hotel which is available at regular intervals until early night time. As for timing best for the hotel to confirm.
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"North Wing room is more expensive but better quality"