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Holiday Inn Express Hotel & Suites Jackson

HIExpress.comUSD 149*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Jackson
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88 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Jackson
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Showing 87: English reviews
Clacton-on-sea
Reviewed 14 June 2014

This motel was spotlessly clean and good value. Good first impression of car park and garden borders. Staff were helpful and knowledgeable. Luggage cart available but no assistance given. Elevator. Our room was large with very comfortable beds, fridge and microwave provided. Bathroom had both bath and shower and plenty of towels but body wash/shampoo is not provided. Suggestion for...

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Helpful?
Thank pepeingle
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi pepeingle! Spotless is a great word! We thank you for taking the time to write your review. We apologize for any inconveniences you experienced and we will take your suggestions into consideration. :)

Fremont, California
Reviewed 13 June 2014

The room was large and very clean. Check-in and check-out was very easy. I had no real issues with the staff; they were professional and polite but not very social. The continental breakfast was adequate. They need a happy hour here!

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Helpful?
Thank dsquare149
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi dsquare! :) Thank you for your time in writing a nice review, we appreciate it! We are pleased you enjoyed your stay and we hope next time you stay with us you will be completely satisfied. :)

Bonney Lake, Washington
Reviewed 6 June 2014

We had made reservations for two nights at the Holiday Inn Express Hotel and Suites in Jackson, CA. We were told that they only had a suite available for our visit. so we opted to pay more for the suite. The room was very large and comfortable. On the second day of our stay, we returned to the room for...

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Helpful?
6Thank Darrell S
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hello, Darrell. Thank you for taking time to write your review. We apologize we did not meet your expectations. We have addressed all staff with the issue at hand. We hope you will return in the future and we can show you the hospitality and service that is well deserved. Thank you.

Bonney Lake, Washington
Reviewed 3 June 2014

We are normally satisfied with the Holiday Inn and Holiday Inn Express Hotels we visit but this one provided such poor service that I was compelled to let others know of our experience. The staff was generally unfriendly and unhelpful. Our room was poorly maintained, and wasn't even cleaned the first day of our two day stay. There were two...

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Helpful?
2Thank Sandra S
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hello, Sandra. We apologize we did not meet nor exceed your expectations during your stay. We also apologize you did not like the 20+ variety of items at our Express Start Breakfast to choose from. The A/C units are being replaced and we would like for you to come stay with us again so we can show our hospitality. Thank...

Reviewed 17 May 2014

I just want to give a vote of thanks to KC and all the Front Desk agents for handling my reservations, this week. They even pre-assigned the rooms next to each other and communicated with me well before our arrival on Wednesday. As a Platinum Ambassador, I couldn't ask for more. Highly recommended.

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Helpful?
Thank Paulotoon
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi, Paulotoon! Thank you very much for your fabulous review. We are pleased and proud you received excellent service that you expect. Thank you for also pointing out nice details about our staff, they love it! :) Our team works very hard to accomadate our guests. Your business is appreciated and we look forward to your next visit!

Reno, Nevada
Reviewed 23 April 2014

Clean, comfortable, great shower head and water pressure! Wonderful pillows. Easy access and easy to find in town. Very helpful staff at breakfast. Breakfast area was well maintained and lots of options. Lobby area had iced tea and infused water. Very comfortable.

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Helpful?
Thank 144Y
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Thank you 144Y for the wonderful review! We are so pleased you enjoyed your stay and that your experience was great and that you felt we are quality consistent with our brand. :) Your feedback is very important to us. Thank you for the compliments. We look forward to your next visit! :)

Golden, Colorado
Reviewed 4 April 2014

We find that the Holiday Inn Express hotels are consistently great choices. The room was spotless, the linens were better than average, and the staff was terrific. The breakfast, while always good at this chain, seemed especially good. Lots of choices, with attentive staff. Great job!

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Helpful?
Thank SuzBana
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi SuzBana! Thank you so much for your kind-hearted review! We are pleased and happy you had a great time. Your compliments to the hotel and staff do not go unnoticed! We look forward to your next visit. :)

Peoria, Illinois
Reviewed 28 March 2014

We needed to check in late and they were very accommodating - front desk staff friendly and helpful - our room was very nice and also clean with all the comforts we needed. The free breakfast had a surprisingly large variety of choices - we especially enjoyed the pancake making machine. Missing was any fruit choice.

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Helpful?
Thank Marilyn H
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi, Marilyn! Thank you so much for your awesome review of our hotel and staff! We are very happy you had a wonderful time and we were able to accommodate you. We look forward to your next stay. :)

Sacramento, California
Reviewed 20 January 2014

KC welcomed us with a huge smile and friendly greeting, when we came looking for a room after the nearby casino had none available. Clean, good sized room, comfy bed (with your choice of pillows - firm or soft), good breakfast to get you started (automated pancake maker was something I'd never seen before), convenient location. The only negative thing...

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Helpful?
1Thank five4theroad
HIEJackson, Marketing Director/Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Thank you, five4theroad! We appreciate your feedback and comments! Our apologies about the fridge, and we are working on that situation. Thank you for staying with us regardless and having a good time. :) Hope to see you soon!

Columbus, Ohio
Reviewed 3 January 2014 via mobile

I only stayed 2 nights, but they were less than enjoyable. The mini fridge clicked CONSTANTLY. I notified the front desk... they replaced it with one that was even louder. While the staff was not outright rude, the we're also not very friendly. I am on business trips for 8 days at a time twice a month. I will stick...

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Helpful?
2Thank gakilb
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Dear gakilb, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise from the mini-fridge prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
"Stay Smart" with Holiday Inn Express & Suites in Jackson, California! Escape to historic Jackson, California on the Scenic Highway 49, which leads you to the many wonders of the Gold Country. Visit multiple quant towns with an abundance of antique and specialty shops here in the Mother Lode. Mokelumne River is just minutes down the highway and wishes to help you create some magical memories while relaxing or living-it-up next to the water. Families and people of all ages will be enticed by the beauty that engulfs Amador County. For you fish lovers, we have a few lakes that are sure to "catch" your attention! Open tournaments for fishing happen yearly at Lake Pardee and Camanche Lake is fun to take a swim in or even to break some waves on your jet skis! Golfers tend to love the fact that there are two golf courses in our area including Mace Meadows Golf Course being minutes up Highway 88. There are tournaments, fun events and great people and food! All located within 20 - 30 minutes from our hotel, you'll find wineries in stretches of Plymouth and the Shenandoah Valley with rows of cascading vineyards for miles to see. Snuggled nicely in the winery area is the Amador Flower Farm which features vibrant flowers, plants and staff!A pumpkin patch excites many in the Fall as well! For those who love the snow, located an hour drive up Highway 88 is Kirkwood Ski Resort. We sell discounted Ski Lift Tickets for Adults, Teens and Children during the current season of the year! (Check out our Ski and Stay Package on our website during Ski Season.) Chaw'se Indian Grinding Rock State Park in Pine Grove, up Highway 88, is great for a solo retreat and a pleasure for couples or even families. They are also ADA compliant. A few miles down the road from this beautiful park, you'll find the just-big-enough town of Volcano, which has wonderful features including an outdoor amphitheater and cavern tours at Black Chasm. You can fill a photo album with fantastic captures of Daffodil bulbs from the 1800's that peak out each year at Daffodil Hill, just a few minutes' drive from Volcano. This outstanding family-owned (and still occupying the property daily as a residence) ranch and farm, opens their gates for a couple weeks in the Spring to the public and is a MUST-SEE of Amador County. Try your luck at the Jackson Rancheria Indian Casino, just 5 miles from here. Entertainment and good food awaits. To sum it up, we are just three hours from the gate of Yosemite and two hours from South Lake Tahoe and Heavenly Valley Ski Resort! We look forward to your visit to the Holiday Inn Express in Jackson, California! Cya soon! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Jackson

Address: 101 Clinton Rd, Jackson, CA 95642-2601
Region: United States > California > Amador County > Jackson
Price Range: $177 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Jackson 3*
Number of rooms: 51
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Jackson
Holiday Inn Jackson
Holiday Inn Express Jackson
Jackson Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Jackson staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the laundry area!”
georgia92845, 16 May 2017 | Read review
“Does not make much difference; maybe the backside is a bit more quiet. This due to the parking lot at the front side & the main road there”
JMM51, 31 Mar 2017 | Read review
“Second floor rooms are quiet.”
TahoeFamily, 8 Jun 2016 | Read review
“The best room would be in another hotel.”
PeterO779, 3 Mar 2015 | Read review
“Suite was extra roomy. Facing the street we had no traffic noise.”
PoolmanTom, 20 Oct 2014 | Read review
5 of 5
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USD 149* /night
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Prices are for 1 room, 2 adults
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