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Holiday Inn Express Hotel & Suites Jackson

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85 Reviews from our TripAdvisor Community

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Showing 84: English reviews
san luis obispo, ca
Reviewed 6 January 2015

Larger room with 2 queen beds. Clean with comfortable beds. Everything worked with a tub/shower and tv with 100 stations. This would be close to a 3 star AAA rating. Newer and in better shape than the Best Western down the street but slightly more expensive. The included breakfast was minimalist. Interestingly, this was the first time I had seen...

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Helpful?
Thank slocal
HIEJackson, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hello Slocal. Thank you for taking the time to give us your feedback. It gives us great pride to know we can provide you a superior stay. And yes, we get a lot of people surprise to see a pancake machine, we apologize that it was unfortunately out of order during your stay. We hope to see you again. From...

Stockton
Reviewed 18 December 2014

Newer Holiday Inn Express that seemed to not be completely finished. The entrance to the hotel and the meal area are nice with welcoming staff but the rooms are just plain odd. There are no pictures or decorations on the walls or in the room, very sterile. The furniture and layout is also weird. A table with a chair you...

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Helpful?
Thank QCchis
HIEJackson, Director of Sales at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hello QCchis, We deeply apologize that your stay wasn't top-notch for you. Your input is absolutely invaluable, thank you for your feedback on how we can improve the Holiday Inn Express experience for you. I assure you that all of our staff will be informed of these issues. We pride ourselves with high standards and hope that you will return...

Rotterdam, The Netherlands
Reviewed 3 November 2014 via mobile

Stayed a single night after a visit to yosemite.. Single kingsize bed, wofi, breakfast.. $131 Friendly service, great bed with a warm comforter and 4 pillows, good wifi, breakfast till 10 for late sleepers

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Helpful?
Thank Ruud e
HIEJackson, Director of Sales at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi Ruud e! We are very happy you enjoyed your stay while here in the states and that you made your way through the Gold Country to our location. Thank you very much for taking the time to review our property, we greatly appreciate your kindness! We hope you enjoyed the rest of your journey and ventures before returning home....

Jackson, California
Reviewed 21 October 2014

Starting at check-in we have had a fine experience. KC was exceedingly friendly, and called our room to assure that a minor problem (my error in TV operation) had been satisfied. She cared. We also got a good recommendation to a restaurant, and ate there several times. This is a small town, and the staff at HIE were all friendly...

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Helpful?
1Thank PoolmanTom
HIEJackson, Director of Sales at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi there PoolmanTom! Thank you so much for taking the time to write your raving review! We REALLY appreciate to have heard such marvelous things about our staff and property. :) The kind words help express exactly what we are trying to deliver here at the Holiday Inn Express in Jackson, CA. We appreciate YOU! Please come and see us...

Sussex
Reviewed 21 October 2014

Stayed for a couple of nights whilst on a road trip. The hotel was very clean and tidy as was the room. We had a view to the rear of the hotel and it looked like they were building a pool. The breakfasts were very good. Well presented and fresh. The staff at the hotel were more than accommodating. We...

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Helpful?
Thank ian1066
HIEJackson, Director of Sales at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi ian1066! Thank you so much for your review of our property. :) We are very happy we upheld the expectations you were expecting and deserve from us. Please come visit us again when the pool is finished and experience the wonderful addition to the Holiday Inn Express in Jackson, CA!

Portland, Oregon
Reviewed 19 October 2014

My husband and I were on a road trip to see his grandmother. We were exausted and checked in early. Angie from house keeping make our room look heavenly. I have never seen a more beauiful room. Thank you so much for some peace on a stressful trip.

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Helpful?
1Thank dawnsinger818
HIEJackson, Director of Sales at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi there dawnsinger818! We appreciate your time in writing a review of our property and particularly about our housekeeper, Angie! :) We are very pleased you were greeted in the manner you should be and having a great experience with us at the Holiday Inn Express in Jackson, CA! KC and all the staff say, Thank you! :)

Carson City, Nevada
Reviewed 4 August 2014

Although I'm calling this place average to good, given the limited choices in this area this is a good choice. It's everything you would expect from this brand. It's clean, right on the Highway, everything works, and a free breakfast to get you on your way. No swimming pool but it looks like one is coming soon.

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Helpful?
Thank carsonguy
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hello carsonguy. As well as thanking you for taking the time to write your review, we'd like to thank you for pointing out the convenience of our location as well as being what you'd expect. However, we would like for you to stay with us again and have a more-than-average rating for your stay! Hope to see you again at...

Clacton-on-sea
Reviewed 14 June 2014

This motel was spotlessly clean and good value. Good first impression of car park and garden borders. Staff were helpful and knowledgeable. Luggage cart available but no assistance given. Elevator. Our room was large with very comfortable beds, fridge and microwave provided. Bathroom had both bath and shower and plenty of towels but body wash/shampoo is not provided. Suggestion for...

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Helpful?
Thank pepeingle
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi pepeingle! Spotless is a great word! We thank you for taking the time to write your review. We apologize for any inconveniences you experienced and we will take your suggestions into consideration. :)

Fremont, California
Reviewed 13 June 2014

The room was large and very clean. Check-in and check-out was very easy. I had no real issues with the staff; they were professional and polite but not very social. The continental breakfast was adequate. They need a happy hour here!

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Helpful?
Thank dsquare149
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hi dsquare! :) Thank you for your time in writing a nice review, we appreciate it! We are pleased you enjoyed your stay and we hope next time you stay with us you will be completely satisfied. :)

Bonney Lake, Washington
Reviewed 6 June 2014

We had made reservations for two nights at the Holiday Inn Express Hotel and Suites in Jackson, CA. We were told that they only had a suite available for our visit. so we opted to pay more for the suite. The room was very large and comfortable. On the second day of our stay, we returned to the room for...

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Helpful?
6Thank Darrell S
HIEJackson, Marketing Representative at Holiday Inn Express Hotel & Suites Jackson, responded to this review

Hello, Darrell. Thank you for taking time to write your review. We apologize we did not meet your expectations. We have addressed all staff with the issue at hand. We hope you will return in the future and we can show you the hospitality and service that is well deserved. Thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
"Stay Smart" with Holiday Inn Express & Suites in Jackson, California! Escape to historic Jackson, California on the Scenic Highway 49, which leads you to the many wonders of the Gold Country. Visit multiple quant towns with an abundance of antique and specialty shops here in the Mother Lode. Mokelumne River is just minutes down the highway and wishes to help you create some magical memories while relaxing or living-it-up next to the water. Families and people of all ages will be enticed by the beauty that engulfs Amador County. For you fish lovers, we have a few lakes that are sure to "catch" your attention! Open tournaments for fishing happen yearly at Lake Pardee and Camanche Lake is fun to take a swim in or even to break some waves on your jet skis! Golfers tend to love the fact that there are two golf courses in our area including Mace Meadows Golf Course being minutes up Highway 88. There are tournaments, fun events and great people and food! All located within 20 - 30 minutes from our hotel, you'll find wineries in stretches of Plymouth and the Shenandoah Valley with rows of cascading vineyards for miles to see. Snuggled nicely in the winery area is the Amador Flower Farm which features vibrant flowers, plants and staff!A pumpkin patch excites many in the Fall as well! For those who love the snow, located an hour drive up Highway 88 is Kirkwood Ski Resort. We sell discounted Ski Lift Tickets for Adults, Teens and Children during the current season of the year! (Check out our Ski and Stay Package on our website during Ski Season.) Chaw'se Indian Grinding Rock State Park in Pine Grove, up Highway 88, is great for a solo retreat and a pleasure for couples or even families. They are also ADA compliant. A few miles down the road from this beautiful park, you'll find the just-big-enough town of Volcano, which has wonderful features including an outdoor amphitheater and cavern tours at Black Chasm. You can fill a photo album with fantastic captures of Daffodil bulbs from the 1800's that peak out each year at Daffodil Hill, just a few minutes' drive from Volcano. This outstanding family-owned (and still occupying the property daily as a residence) ranch and farm, opens their gates for a couple weeks in the Spring to the public and is a MUST-SEE of Amador County. Try your luck at the Jackson Rancheria Indian Casino, just 5 miles from here. Entertainment and good food awaits. To sum it up, we are just three hours from the gate of Yosemite and two hours from South Lake Tahoe and Heavenly Valley Ski Resort! We look forward to your visit to the Holiday Inn Express in Jackson, California! Cya soon! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Jackson

Address: 101 Clinton Rd, Jackson, CA 95642-2601
Region: United States > California > Amador County > Jackson
Price Range: $178 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Jackson 3*
Number of rooms: 51
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Also Known As:
Holiday Inn Express Hotel And Suites Jackson
Holiday Inn Jackson
Holiday Inn Express Jackson
Jackson Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Jackson staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor rooms are quiet.”
 of 5 bubbles TahoeFamily, 8 Jun 2016 | Read review
“The best room would be in another hotel.”
 of 5 bubbles PeterO779, 3 Mar 2015 | Read review
“Suite was extra roomy. Facing the street we had no traffic noise.”
 of 5 bubbles PoolmanTom, 20 Oct 2014 | Read review
“The suites are large and comfortable.”
 of 5 bubbles DarrellS384, 5 Jun 2014 | Read review
“We were on the first floor near the front - very handy.”
 of 5 bubbles MarilynH825, 27 Mar 2014 | Read review
5 of 5