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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Nice staff with good size rooms for families. They have nice breakfast in the morning until 9 AM. It is very convenient in terms of location as it is right next to 405 freeway. The only problem I have with this hotel is $12 parking...More
Thank Fremont_Dude
Response from John D, Manager at SpringHill Suites Irvine John Wayne Airport/Orange CountyResponded 12 July 2017
Hello Fremont_Dude,
Thank you for staying with us, We are glad that you enjoyed the size and cleanliness of your suites. I apologize that you feel we are dated, we just finished our recent renovation approx. four months ago with new carpets, wall paper, some...More
Quality, friendly staffs, clean suite, nice breakfast! This hotel should be rated 4 stars for its spacious and nice suite. It is much better value and more modern than some usual 4 stars hotel in the area. For the amount spent, this is the best...More
Thank MyLinhhopham
Response from John D, Manager at SpringHill Suites Irvine John Wayne Airport/Orange CountyResponded 12 July 2017
Hello MyLinhhopham,
Thank you so much for staying with us. I am happy to hear that you really enjoyed your stay and will recommended us within your community. We look forward to your next arrival and to continue to exceed your expectations. Thank you again...More
I would recommend this hotel in general. The staff was very nice. The room was nice. But for a family with small kids, I think other hotels would be better. It really comes down to small details, such as the TV stations available for the...More
Thank familywithtwins2015
Response from David A, Manager at SpringHill Suites Irvine John Wayne Airport/Orange CountyResponded 22 June 2017
Dear valued guest
Thank you for taking the time to give us your feedback on our hotel. We are a very busy hotel in the Irvine area and many families and corporate travelers have enjoyed our products and services for years. Our goal is that...More
Spent 1 night before our early flight out the following morning at this property. There were 4 of us and the room was designed with 2 double beds, a pull out sofa, a large walk-in closet, dresser, shower and sink area separate from the toilet...More
Thank Cleeclub
Response from John D, Manager at SpringHill Suites Irvine John Wayne Airport/Orange CountyResponded 20 June 2017
Hello Cleeclub,
Thank you so much for staying with us and your kind compliments on our furnishings and staff. We are happy to hear that we have gained a new returning guest and look forward to your next arrival.
Thank you again for staying with...More
I recently stayed at this property and was impressed by the entire experience, not easy because I expect a certain level of service. The staff was more than simply cordial, they were very friendly and helpful about location travel. Whether needing to get to a...More
1 Thank WHCampbell
Response from John D, Manager at SpringHill Suites Irvine John Wayne Airport/Orange CountyResponded 26 May 2017
Hello WHCampbell,
Thank you so much for staying with us. It was our pleasure to host you during your time in the Orange County area. We do our best to exceed our guests expectation and I am happy to hear that we achieved our goal...More
Good Morning,
Thank you for your email. We do offer a two queen suite at this location and also a Marriott Senior rate for guest 62 years or older. Both are based upon availability at the time of booking. We invite you to... More
Good Morning,
Thank you for your email. We do offer a two queen suite at this location and also a Marriott Senior rate for guest 62 years or older. Both are based upon availability at the time of booking. We invite you to visit our website or contacting our helpful reservation line at 1-800-228-9290. We look forward to your arrival.
Kind Regards,
John D
Good Morning,
Thank you for your email. We offer two types of rooms at our location. Our first is a king suites which offer one king size bed and also a sofa sleeper. Our second room type is a two queen suite with two queen... More
Good Morning,
Thank you for your email. We offer two types of rooms at our location. Our first is a king suites which offer one king size bed and also a sofa sleeper. Our second room type is a two queen suite with two queen size beds and additional a sofa sleeper. We do offer a Marriott senior rate for guest 62 year of age or older based upon availability. Thank you again for your email and we look forward to hosting you during your travels to the Orange County area.
Yours in hospitality,
John D
