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Renaissance Indian Wells Resort & Spa

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Renaissance Indian Wells Resort & Spa
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1,134 Reviews from our TripAdvisor Community

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Showing 1,106: English reviews
Madison, Wisconsin
Reviewed 12 April 2013

We stayed here for a one night getaway as part of a 5 day San Diego trip. We were escaping to warmer weather. The drive from San Diego is spectacular. The hotel grounds are very nice and well kept. The workout room is small but very good. The pool area is super nice, but was very quiet on our visit....

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Helpful?
Thank KevinE-wisconsin
San Diego, California
Reviewed 11 April 2013

We've stayed at the JW Marriott a couple times and La Quinta when we've come to the greater Palm Springs area. This time we decided to try something different. In comparison to those hotels this isn't as nice. When we checked in they told me we'd have a mountain view which ended up being a view of the road. We...

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1Thank Kinderteacher4
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for sharing that your family enjoyed our pool and beach experience but we are sorry to hear that your room did not provide the mountain view that you were told. Please be assured that the resort team followed procedures during the unexpected events - your safety and security is our top priority! If you would like to discuss...

Sunnyvale, California
Reviewed 11 April 2013

I recently stayed at the Renaissance Esmeralda in March 2013 for a weekend "staycation" to tide me over until my next big real long-distance vacation. I got a terrific deal on Priceline and feel that in the end it was a decent place to stay but not quite perfect. I would be happy to stay here again if I get...

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1Thank coolcaesar
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

It sounds like you are quite a historian! We enjoyed your comments and are honored that you selected our resort for your staycation. Thank you for bringing a number of items to our attention and we will review with our maintenance team. Please consider us again for a getaway in your own backyard. We love having our neighbors stay with...

san francisco, ca
Reviewed 8 April 2013

Stayed for 3 nights in March during the big tennis tournament. The rooms were very modern, with a comfortable bed/pillow combination and chaise lounge nice for relaxing. Lots of channels on the TV in the room, including the Tennis Channel. The bathrooms were large and updated and water pressure was good. The public areas were lovely, especially the terrace facing...

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Helpful?
Thank nikisma
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for your lovely comments about our guest rooms, public areas and sushi bar! We are very sorry your room did not get cleaned the one day and appreciate you bringing your housekeeping concerns to our attention. Please know that we we will address with our team members at once. We hope very much to have the opportunity of...

Los Gatos, California
Reviewed 8 April 2013

I've stayed at the Esmeralda twice now for business events. One thing I noticed about the hotel is its courteous staff and facilities. Located next to the Indian Wells golf course it is an ideal location for visiting the Palm Springs area with family as the pool facilities are very nice and there are an abundance of restaurants and shopping...

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Thank almasst
Montreal
Reviewed 8 April 2013

Just entering the property gives you a feeling of resort status. Enjoyed the quality of the room and public areas. Although it was spring break and pool was invaded by hundreds of children we still enjoyed our stay. Special shout out to Lydia at front desk for accomodating us with a great room. Will be back!

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Thank Eric P
Laguna Niguel, California
Reviewed 8 April 2013

We just got home from a couples weekend and was really excited to finally get to stay at the Renaissance. We had accidentally tried to check in years ago only to be disappointed that we were actually reserved across the roundabout at the Hyatt. Wow things have changed. Found the property to be very dirty with trash everywhere. Like prior...

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2Thank TallStef
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for your positive feedback regarding our team and customer service, however, we are very sorry to hear about your overall experience with us. Spring Break is a very busy time but this should in no way affect our product and we are reviewing these issues with our team. Additionally, your safety and security is our top priority and...

Los Angeles, CA
Reviewed 7 April 2013

My family went for a long weekend getaway and expected a lot more for the cost of the rooms and amenities. Some pros - The grounds are lovely, and there are 2 pools which are perfect for kids. My 1st grader absolutely loved the 3 foot pool and was able to swim in it without ever worrying about a deep...

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Thank RedondoMama
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you very much for your comments about our staff, grounds, pool experience and our comfy beds. We are so pleased that your child enjoyed our junior pool and sandy beach. With regards to our lounge chair availability and cleanliness comments, your feedback is critical to our success and we assure you that they are being addressed. We apologize that...

Chagrin Falls Ohio
Reviewed 7 April 2013

Renaissance Esmeralda Resort & Spa delivers in every aspect of customer service. The minute you enter the driveway the lush landscaping, colorful flowers and perfectly cut lawn is the first indication that you are probably going to we treated well. My first interaction was with the valet/bell staff at the front door. When they saw my golf clubs they quickly...

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Thank FlyFishing4Fun
Chesterland, Ohio
Reviewed 7 April 2013

I arrived at night but it was beautiful just the same. By early morning I walked the grounds and they were so calming, so colorful! The pools, the mountain views were spectacular as was my early morning swim! The rooms were perfect for me - as Ian not fussy about huge rooms. I had a nice balcony and because of...

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Thank princess_software

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Indian Wells Resort & Spa

Address: 44400 Indian Wells Ln, Indian Wells, CA 92210-8708 (Formerly Renaissance Esmeralda Indian Wells Resort & Spa)
Region: United States > California > California Desert > Indian Wells
Price Range: $289 - $811 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Indian Wells Resort & Spa 4*
Number of rooms: 560
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Also Known As:
Renaissance Esmeralda Resort And Spa
Renaissance Esmeralda Hotel Indian Wells
Renaissance Indian Wells Resort & Spa California Desert
Indian Wells Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Indian Wells Resort & Spa staff and other travellers.
17 questions
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Questions? Get answers from Renaissance Indian Wells Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out the Hyatt”
 of 5 bubbles NeverRenaissance, 29 Jan 2017 | Read review
“Room 5110 has great pool view and easy pool elevator tucked around the corner”
 of 5 bubbles 79ritat, 27 Jan 2017 | Read review
“Its a large hotel. Try to get room closer to lobby or pool elevator or you'll be walking a lot.”
 of 5 bubbles mainlinenewb, 30 Dec 2016 | Read review
“Had a good quiet room on 4th floor.”
 of 5 bubbles NoEmm, 30 Dec 2016 | Read review
“Excellent Whirlpool Suite”
  • Really nice hot tub
  • Whirlpool Suite
  • Whirlpool behind bed.
 of 5 bubbles totechite, 22 Dec 2016 | Read review
5 of 5