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Renaissance Indian Wells Resort & Spa

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Renaissance Indian Wells Resort & Spa
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1,134 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Indian Wells Resort & Spa
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Showing 1,106: English reviews
Reviewed 26 July 2013 via mobile

When you need a great place to Escape but are limited on time, the Greater Palms Springs area is my first choice. Its close enough to get to quickly, yet this desert oasis gives you the feeling that your hundreds of miles away. The Renaissance is the perfect blend of low key luxury without the stuffy attitude. It has just...

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Helpful?
1Thank Alwayzaladyv
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for your great comments and feedback about our property, customer service and your overall experience. We wanted to clarify that our resort fee is $28 a day and does indeed include self parking, Internet, complimentary bikes and more. We’re very sorry that your request for additional towels was not greeted with our customary warm and friendly service and...

San Diego, California
Reviewed 24 July 2013

We stayed here for the weekend for my 20 year high school reunion. It was literally 125 degrees and my 9 month old was with us so we didn't *really* get to experience much outside of the hotel. We weren't able to use the pool because it was just way too hot out. But it sure looked beautiful from our...

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Helpful?
Thank trvladdictsd
London, Canada
Reviewed 23 July 2013

We recently enjoyed out stay at the Esmeralda and would return in a flash. We have been staying with Marriott properties since 1990 at all levels and this property is a standout because: -location -staff were amazing, including Jackie that checked us in -pool perfect -room very clean and updated -wonderful bath -beautiful property, well maintained

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Helpful?
Thank Bradlero
North Long Beach, California, United States
Reviewed 20 July 2013

We stayed 3 nights on the golf, spa, and breakfast package. The staff at the golf course, spa and Cava restaurant were all helpful and attentive. The golf course staff went out of their way to be helpful. We ate Cava and the Sushi bar. All the food was excellent especially the Esmeralda roll at the Sushi Bar. We enjoyed...

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Helpful?
Thank James B
Richmond, California
Reviewed 20 July 2013

I've stayed in most of the resorts in the area for various Coachella adventures but rarely come around during other times of the year. However my partner had a conference here and I tagged along, with visions of quiet days relaxing by the pool, sumptuous meals and restful sleep. Driving in, there was no signage telling us where to find...

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Helpful?
Thank elle13579
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

We apologize that you did not have the wonderful resort experience that is our goal for each and every guest. Please be assured that your arrival experience wasn’t customary and we appreciate your feedback very much and will review our signage. Your alarm should never have gone off and the situation should have been addressed with grace. Our housekeepers are...

San Diego, California
Reviewed 18 July 2013

I have stayed in several of the resorts in the Palm Desert/La Quinta area. This was my first stay at the Renaissance Esmeralda. The hotel is spacious with lots of seating in the reception areas and has a large pool with a nice beach entry with two jacuzzis. The pool area was quite noisy and sound carried up to our...

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Helpful?
1Thank seg1227
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for your comments. We apologize for the challenges with your guest room but appreciate very much the fact that you brought these to our attention. An outstanding resort experience should have been the result of your visit and we hope you will visit us again so that we can provide that to you.

Highland, California
Reviewed 16 July 2013

I went to the resort for five days, four nights in July for a conference. I took my daughter and mother with and we had two rooms. The rooms are very nice, very spacious. Check in was a breeze and bags were brought up right away and bellman was extremely kind. He was from Minnesota and gave us several ideas...

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Thank SergioVazquez
San Francisco, California
Reviewed 14 July 2013

Although I stayed here as a couple I could tell this was a very family friendly place. The beds were super comfortable. We had a room with a balcony facing the golf course. I used this balcony to dry my wet clothes from the pool. That 100 degree weather did the job quite nice. I was disappointed that there was...

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Helpful?
Thank GoGotravelGo
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for your lovely comments about our team members and our resort property and we appreciate your suggestion on the hot tubs. As amazing as it may seem, the hot tubs do get utilized in the summer, particularly on cooler evenings. We look forward to having the opportunity of serving you again one day soon.

San Diego, California
Reviewed 13 July 2013

My husband and I recently went here to celebrate our anniversary. It was great the pool was so relaxing, and the room was perfect. The people who really made the trip completley worth while though were the staff. They made sure everyhting was perfect, they had amazing pool side service, and even surprised us with champagne in our room after...

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Helpful?
Thank 1Mindy4
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this review

We are very honored that you selected our property to celebrate your anniversary and are delighted to hear that you enjoyed your stay. We are very proud of our team and your feedback means a great deal to us all! Looking forward to seeing you back soon.

San Diego
Reviewed 9 July 2013

We got a corner room on the top (7th) floor overlooking the golf course at 218.00 a night on AAA which was about 300 sqft larger than a standard room and the full package standard room for about $327 which included self-parking, one 60 minute spa per day, one round of golf with free balls on driving range and golf...

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Helpful?
Thank 1rancher

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Indian Wells Resort & Spa

Address: 44400 Indian Wells Ln, Indian Wells, CA 92210-8708 (Formerly Renaissance Esmeralda Indian Wells Resort & Spa)
Region: United States > California > California Desert > Indian Wells
Price Range: $289 - $811 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Indian Wells Resort & Spa 4*
Number of rooms: 560
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Also Known As:
Renaissance Esmeralda Resort And Spa
Renaissance Esmeralda Hotel Indian Wells
Renaissance Indian Wells Resort & Spa California Desert
Indian Wells Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Indian Wells Resort & Spa staff and other travellers.
17 questions
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Questions? Get answers from Renaissance Indian Wells Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out the Hyatt”
 of 5 bubbles NeverRenaissance, 29 Jan 2017 | Read review
“Room 5110 has great pool view and easy pool elevator tucked around the corner”
 of 5 bubbles 79ritat, 27 Jan 2017 | Read review
“Its a large hotel. Try to get room closer to lobby or pool elevator or you'll be walking a lot.”
 of 5 bubbles mainlinenewb, 30 Dec 2016 | Read review
“Had a good quiet room on 4th floor.”
 of 5 bubbles NoEmm, 30 Dec 2016 | Read review
“Excellent Whirlpool Suite”
  • Really nice hot tub
  • Whirlpool Suite
  • Whirlpool behind bed.
 of 5 bubbles totechite, 22 Dec 2016 | Read review
5 of 5