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BEST WESTERN San Benito Inn

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197 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Reviewed 24 August 2016 via mobile

I stay in a lot of best westerns, like their points program and hotels are usually above average. Here in Hollister, perfectly fine except for the homeless guy in the stairwell at 530 am. No security and no one in the office for checkout. Won't be back there anytime soon.

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Helpful?
Thank davewF1843YB
bestwesternsanbenito, webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thank you for the review. I’m sorry we failed to meet your expectations.I sincerely apologize that we let you down and assure you that action is already being taken to make things better for the future. Your experience is not an indication of how we normally do business, and we’ll work to provide a more consistent experience in...

San Diego CA, United States
Reviewed 22 August 2016

Property and rooms recently remodeled - very attractively done. Breakfast includes hot items - waffles and eggs/bacon. Very attentive/helpful staff. Soundproofing done on the rooms, but best to be on the north/pool side of the property for quietest rooms.

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Helpful?
1Thank William P
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for making us your home away from home in the area. We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your...

Utah
Reviewed 16 August 2016

This is by far the best value for a hotel in the area. The staff was extremely friendly and went out of their way to make us feel welcome. The rooms are average. They are clean, and have a strong cleaning product smell. The breakfast was great, though the eating area was one of the smallest I've ever seen. My...

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Helpful?
Thank Stacie B
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that our hotel and the surrounding area didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give...

Dublin, United States
Reviewed 15 August 2016

The Best Western San Benito in, in Hollister, is one of the friendliest motels I've ever stayed in. I was traveling alone when I stayed there, and every employee of the motel was friendly and kind. My room was clean, comfortable, and attractive. The breakfast was more than ample, with many food choices. I had several enjoyable conversations with staff...

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Helpful?
Thank Jean O
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for being among our many satisfied guests. So often, only those with an issue or complaint bother to comment, and your positive feedback means a lot to us. Our team reads all comments and we are all inspired by your positive, upbeat assessments of our hotel. You can be sure we'll be here for you in the...

rialto, United States
Reviewed 15 August 2016

The host at the breakfast was extremely helpful and went out of her way to make sure we all left satisfied.. we all did and our youth boxers were great appreciated and happy.. this is what we strive for.

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Helpful?
Thank Rosa D
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to...

Sonoma County, California
Reviewed 11 August 2016

Everything about this hotel was excellent; e.g., the cleanliness and order of the rooms, the breakfast offered, and especially the staff. Wanita worked the front desk and never stopped during the time my friend and I played cards in the breakfast area. She was delightful while dealing with checking guests in, checking guests out, fielding complaints, answering phones, and making...

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Helpful?
Thank Kietsa
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for being among our many satisfied guests. So often, only those with an issue or complaint bother to comment, and your positive feedback means a lot to us. Our team reads all comments and we are all inspired by your positive, upbeat assessments of our hotel. You can be sure we'll be here for you in the...

Nipomo, California
Reviewed 9 August 2016

will book on my next trip. the person at the costumer service desk was nice and will always ask if we needed anything. the crew was kind always saying hello and that's something they never do at other hotels.

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Helpful?
1Thank Rod C
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay...

Hollister, United States
Reviewed 7 August 2016

Very good hotel, nice carpet, breakfast and very good service. Always charming to be at this hotel and folks are really doing what it take to get it better. Service, internet has been good and things have really improved. Folks should plan to stay at this hotel when in the area

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Helpful?
1Thank Pradeep H
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity...

Reviewed 26 July 2016

There are a number of things I like about this hotel. First is the location. If you want to be in Hollister, you are about 10-15 minutes from most places in town. The rooms are well laid out and functional. the bath tub has a high shower head which I like even though I'm short. The shower/tub is a good...

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Helpful?
1Thank Mark R
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations, mostly because you didn't like our towels and washcloths. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I...

Reviewed 26 July 2016 via mobile

It was an OK room. It shows its age. Clean, just fine, and convenient location. Breakfast is make your own waffle, scrambled eggs, sausage, bacon, cereals, bagels, muffins, toast. If you're on the second floor and have heavy luggage, beware. They said it's possible to request a first-floor room, which I would advise.

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Helpful?
Thank SUZANN M
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in some ways. I'm sorry you were expecting an elevator, which we don't provide. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. Sincerely,...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge

Additional Information about BEST WESTERN San Benito Inn

Address: 660 San Felipe Rd, Hollister, CA 95023-2805
Region: United States > California > Hollister
Price Range: $154 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN San Benito Inn 2.5*
Number of rooms: 42
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Also Known As:
Best Western San Benito Hotel Hollister
Best Western Hollister
Hollister Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN San Benito Inn staff and other travellers.
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Green Valley, Arizona
over a year ago

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Questions? Get answers from BEST WESTERN San Benito Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor pool side will be quieter”
 of 5 bubbles markrS4341KY, 25 Jul 2016 | Read review
“Room 222 was quiet.”
 of 5 bubbles AlrightyTravel, 27 Apr 2016 | Read review
“Go else where. Best Western in Gilroy is a REAL Best Western or the other end of town, definitely don't waste your money here!”
  • This dirty towel was actually hanging next to a clean one.  You could smell the difference...GRO
 of 5 bubbles Q8322FRsharond, 10 Jan 2016 | Read review
“Rooms on east side are quieter.”
 of 5 bubbles Ski1233, 12 Aug 2015 | Read review
“No elevator, make sure to get a room on the first floor if you can't climb stairs”
 of 5 bubbles MrsLive4ever, 20 Jun 2015 | Read review
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