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Hampton Inn & Suites Highland

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Hampton Inn & Suites Highland
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463 Reviews from our TripAdvisor Community

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Showing 458: English reviews
CHATSWORTH, United States
Reviewed 3 days ago NEW

Was expecting a high price and medium customer service, but was overwhelmed by the customer service and room. Most people would pay $200-$500 dollars a night for the service and experience I had. The staff was professional and friendly. The room was exceptional for the price. The breakfast was better than most Hotels.

Review collected in partnership with Hampton

Helpful?
Thank H7654BXmichaelk
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Many thanks for taking the time to write review, your comments are very valuable to us. This said, we are delighted you have enjoyed your stay with us and we will certainly look for another opportunity to serve you. Happy Holidays! Best regards More 

Apple Valley, United States
1 review
Reviewed 4 days ago NEW

I never knew San Manuel provided a great stay at a great price in which they gave us $50.00 for dinner and (2) $30 slot play, then with a free hot breakfast, our stay was free. The 24 hrs free shuttle was very useful! We will come again for another gate away date night!

Review collected in partnership with Hampton

Helpful?
Thank 331myriamw
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, We would love to have another opportunity to serve you again. Your satisfaction and comfort is what we work very hard to achieve. Happy holidays! Best regards More 

Bakersfield
1 review
Reviewed 5 days ago NEW

We always stay here. It's just happens that there were a concert near by 11/26 bunch of teenagers and they played the music too loud inside the room😔 Around 3 am -5 am other that it was a ver good hotel to stay.

Review collected in partnership with Hampton

Helpful?
Thank Maria Theresa C
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Many thanks for your comments which have been noted and looked into. I regret that you had a disturbance from the neighboring guest. Every effort is always made to ensure the comfort of all our guests and we will definitely try harder to make sure that a similar incident will not occur. I hope that we will have... More 

Prescott Valley, United States
2 reviews
Reviewed 5 days ago NEW

Overall very clean and well maintained hotel. Complimentary breakfast was good with large selection of items. Internet is slow unless you pay extra for high speed. Good value for the price and good location.

Review collected in partnership with Hampton

Helpful?
Thank Lewis S
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for writing a review, your comments are always welcome. I trust you have enjoyed your stay with us and we will certainly look for an opportunity to serve you again in the near future. Happy Holidays! Best regards More 

Torrance, California
1 review
Reviewed 1 week ago

Hampton Inn had done a great in renovating their hotel. The lobby is impressive and they opened up the TV area. The rooms are very clean and the housekeepers are hard workers. We loved the quick response from their blue eyed handyman. He repaired a faulty key door. We love the close proximity to San Manuel Casino. We will be... More 

Review collected in partnership with Hampton

Helpful?
Thank Josephine C
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for sharing your experience at our hotel. We certainly appreciate your comments. On behalf of the entire team at the Hampton Inn Highland, I would like to thank you for giving us the opportunity to serve you and hope for more in the near future. Happy Holidays! Best regards More 

Jensen Beach, Florida, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

I was visiting family, and I made my trip plans through Expedia. The Hampton Inn Suites was one of my choices, and it is centrally located and close enough shopping and food that you don't really need to use your car for any of that. My family lives within 5 minutes of the hotel, so it was very convenient for... More 

Helpful?
Thank Joseph M
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for taking the time to write a review. We trust that you have enjoyed your stay with us and will look forward to another opportunity to serve you again in the near future. Please reach out to us for any future assistance that you night need at our property. We would love to be of service... More 

1 review
Reviewed 1 week ago

This guest room was clean, large, confortable. ALL staff was courteous and pleasant. Comfortable bed, large variety of food at complimentary breakfast. I like that its open until 10am. I would stay there again.

Review collected in partnership with Hampton

Helpful?
Thank joycef83
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for having stayed at our hotel and giving us the opportunity to serve you. We will definitely look forward to another chance to be of service to you. Happy Holidays! Best regards More 

Los Angeles, United States
1 review
Reviewed 2 weeks ago

I originally selected this hotel because of it's proximity to the San Manuel Casino, but it was such a great stay! My favorite part was the complimentary breakfast. It wasn't just bread and fruit. Everything was cooked perfectly.

Review collected in partnership with Hampton

Helpful?
Thank ashleybN3418WX
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, We are delighted you have enjoyed your stay with us. Your comfort and satisfaction is what we work hard to achieve. We will look for another opportunity to serve you again in the near future. Happy Holidays! Best regards More 

Fresno, California
2 reviews
Reviewed 3 weeks ago

This hotel is your typical family-friendly, no nonesense type of hotel...nothing fancy but very functional. What made me give this hotel an excellent rating was the exceptionally helpful, friendly front desk people, the clean rooms, the functioning air conditioning, the outstanding, tasty, fresh breakfast, and the great shower. The beds have not been slept in so much that you have... More 

Review collected in partnership with Hampton

Helpful?
Thank Michelle B
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Many thanks for taking the time to write a review. Your comments are well appreciated. This said, we are delighted you have enjoyed your stay with us and we will look for another opportunity to serve again in the near future. Best regards More 

North hollywood
1 review
Reviewed 3 weeks ago

It was a marvelous & awesome stay..the staff are fantastic......100% customer service Room is clean and comfortable bed..... A 24/7 shuttle going to san manuel casino... Breakfast is awesome as well 24/7 gym

Review collected in partnership with Hampton

Helpful?
Thank Angeline D
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, The entire team at the Hampton Inn Highland is delighted you have enjoyed your stay with us. Certainly your patronage is well appreciated and we hope that we will have the chance and opportunity to serve you again in the near future. See you soon, we hope. Best regards More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn & Suites at San Manuel Village is located off the I-330 and Highland Ave. Just minutes from San Manuel Indian Bingo & Casino and has a 24hr Complimentary Shuttle to the Casino. Plus we are just minutes from downtown San Bernardino, just minutes from all “Major” Corporations located in San Bernardino, Redlands, Fontana, and Upland. Also just 25 minutes from Big Bear Mountain, Snow Summit Ski Resorts and Ontario International Airport.We have two great resturants located in our Village; Sports Watch Bar & Grill & Mi Cocina.. ... more   less 

Additional Information about Hampton Inn & Suites Highland

Address: 27959 Highland Ave, Highland, CA 92346-2767 (Formerly Hampton Inn & Suites - Highland,Ca @ San Manuel Village)
Region: United States > California > Highland
Price Range: $147 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Highland 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hampton Inn & Suites - Highland,Ca @ San Manuel Village Hotel Highland
Hampton Inn And Suites - Highland,Ca @ San Manuel Village
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Highland staff and other travellers.
1 question
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Skyforest, Ca

See all questions (1)

Questions? Get answers from Hampton Inn & Suites Highland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing front of hotel, back side overlooks freeway”
 of 5 bubbles twinmom8, 21 Sep 2016 | Read review
“Get top (4th) floor on the quiet side. You'll enjoy it. Beds are the best part of the rooms. A/C was great. Over 100 degrees every day.”
 of 5 bubbles IdahoJoeJerome, 16 Aug 2016 | Read review
“High floor - or risk noise from Casino traffic returning late to their rooms.”
 of 5 bubbles 864christinew, 10 Aug 2016 | Read review
“get a room away from the highway side.”
 of 5 bubbles ahs678, 6 Jun 2016 | Read review
“I was on 4th floor and extremely quiet.”
 of 5 bubbles Pollie3996, 1 Jun 2016 | Read review
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