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Quality Inn & Suites Hermosa Beach

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Quality Inn & Suites Hermosa Beach
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330 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Santa Cruz, California
Reviewed 4 weeks ago

WIFI was completely inadequate. Just could not get it to work well in the room or guest areas with 4 different devices. Staff tried to help, were concerned but could not offer a solution. Pool is not really a pool. Older rooms, weak breakfast...better places to stay. Surprised this place rates so well.

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Helpful?
1Thank JMc_on_the_go
QI_HermosaBeach, General Manager at Quality Inn & Suites Hermosa Beach, responded to this review

Dear JMc_on_the_go, Thank you for taking the time to provide your feedback. We always appreciate hearing from our guests, as it is the best way for us to know what we're doing right and where we can improve. If you would like to discuss your experience further, please contact me here at the hotel. I can assure you it is...

Reviewed 22 October 2016 via mobile

Visited this hotel a couple nights ago, booked it last minute and from the start Marie was a Huge help to me on the phone. When I arrived to the property she knew me and my friends name and greeted us with respect and was very accommodating to our requests and told us all about the amenities. Very spacious rooms...

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Helpful?
Thank Michael D
QI_HermosaBeach, General Manager at Quality Inn & Suites Hermosa Beach, responded to this review

Dear Michael D, Your review is very much appreciated, and thank you for your compliments of Marie's guest service! We are delighted that you enjoyed your stay and look forward to welcoming you back again soon. Warmest Regards, Amanda Fulton General Manager

Nesconset, New York
Reviewed 26 September 2016

If you were driving past this hotel on Aviation Blvd you'd never think twice about staying here. It's not the most appealing hotel from the outside BUT! After doing extensive research online for a hotel to stay in in Hermosa Beach (we came all the way from Long Island,NY) this hotel had the best reviews,by far, for our price range....

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Helpful?
Thank homegrwn59
QI_HermosaBeach, General Manager at Quality Inn & Suites Hermosa Beach, responded to this review

Dear homegrwn59, On behalf of the team, thank you! We are so happy to hear that you enjoyed your visit and loved the hotel! The team certainly works hard to create a special experience for our guests, and I thank you for your compliments. Looking forward to welcoming you again soon! Warm wishes, Amanda Fulton General Manager

Gardena, California
Reviewed 23 September 2016

Our employees and guests have been staying in the hotel from time to time for about a year. They are pretty happy about the hotel facilities and services. The front desk staff are quite helpful and friendly, making reservations, cancellation and billing convenient and efficient. Considering the price and location, it is definitely one of the most recommendable hotels in...

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Helpful?
Thank dli198
QI_HermosaBeach, General Manager at Quality Inn & Suites Hermosa Beach, responded to this review

Dear dli198, Thank you so much for taking the time to provide your valued feedback. We sincerely appreciate you and your colleagues and look forward to continuing to welcome your guests. Kindest regards, Amanda Fulton General Manager

Singapore, Singapore
Reviewed 9 September 2016

I was sceptical at first, considering the price paid (a lot!!!). However, my room was great. Big bed, super comfy. Spacious with a sofa and clean but older bathroom. Staff are friendly. Good location. 10 minute walk up and down the hill to the beach. Good wifi, in-room safe. NO AIRPORT Transfer ! $30 ride. Breakfast (included) is average at...

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Helpful?
Thank JGSingers
QI_HermosaBeach, General Manager at Quality Inn & Suites Hermosa Beach, responded to this review

Dear JGSingers, Thank you for taking the time to write about your recent experience. We always appreciate hearing from our guests, and would love the opportunity to welcome you back again soon. Best, Amanda Fulton General Manager

Naperville, Illinois
Reviewed 23 August 2016 via mobile

We stayed at the quality inn for one quick night and it was perfect. The breakfast was good, room was clean, and very close to fun nightlife. The parking was free which was a big bonus and was easy to get around by walking to the Pier. Perfect for what we needed.

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Helpful?
Thank katiekay53
QI_HermosaBeach, General Manager at Quality Inn & Suites Hermosa Beach, responded to this review

Dear katiekay53, Your comments are very much appreciated, and we thank you for being our guest. It's so nice to see that you really enjoyed your quick trip and hope to have the opportunity to welcome you back again soon. Warm regards, Amanda Fulton General Manager

North Wilkesboro, North Carolina
Reviewed 10 August 2016

I am a avid trip adviser writer and have traveled many places over the years. This hotel is very nice. I had my doubts to a certain extent due to reading some over reviews but after staying I realized each individual has their own opinions and I can honestly say I'm glad I didn't rely on the negatives I read...

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Helpful?
2Thank vhash77
QI_HermosaBeach, General Manager at Quality Inn & Suites Hermosa Beach, responded to this review

Dear vhash77, Thank you, on behalf of the entire team, for taking the time to provide your valued feedback. I am so pleased that our team provided such exceptional guest service and found you the perfect room to suit your needs. Thank you again, and we look forward to welcoming you again soon. Warm regards, Amanda Fulton General Manager

Phoenix, AZ
Reviewed 6 August 2016

This is a nice, clean hotel that has big rooms and comfortable beds. Noise is a problem, as there is a busy street right there, and we could hear traffic on and off all night. Housekeeping never replaced items we used, such as coffee and cups, but I was able to go downstairs and get them from the front desk....

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Helpful?
Thank Arlo89
QI_HermosaBeach, General Manager at Quality Inn & Suites Hermosa Beach, responded to this review

Dear Arlo89, Thank you for taking the time to provide your valued feedback. I'm so glad that we were able to take care of the account; however, I do apologize again for the circumstances. We appreciate your compliments of the hotel and staff and look forward to having the opportunity to welcome you again next time. Kindest regards, Amanda Fulton...

Fresno, California
Reviewed 29 July 2016

I recently booked two rooms at this hotel based on the description of the rooms on the choice hotels website. Upon arriving I was told they do not have these types up rooms at the hotel. After driving 5 hours to this property we had no choice but to accept the rooms they had. This was a very disappointing experience....

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Helpful?
2Thank oliver770
QI_HermosaBeach, General Manager at Quality Inn & Suites Hermosa Beach, responded to this review

Dear oliver770, Thank you for sharing your concerns and I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future; however, I would very much like to speak with...

Garland, Texas
Reviewed 23 July 2016

We enjoyed our stay here. Reasonably priced rooms for a hotel close to the ocean. Rooms are clean and comfortable. Free parking and breakfast. The area around the hotel seemed pretty laid back and safe. Hotel staff were nice and helpful. Would definitely stay here again.

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Helpful?
Thank Vethomwise
QI_HermosaBeach, General Manager at Quality Inn & Suites Hermosa Beach, responded to this review

Dear Vethomwise, Thank you for taking the time to provide your valued feedback. It's wonderful to see that you had an enjoyable experience and we certainly look forward to welcoming you again soon. Warm regards, Amanda Fulton General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites is centrally located in Hermosa Beach, just six miles south of LAX Airport. Our hotel offers spacious, newly renovated guest rooms with an array of amenities from complimentary breakfast to free guest parking. Our friendly staff is knowledgeable of the area and takes pride in offering exceptional customer service. Whether you're taking a family vacation or traveling for business, we offer a variety of room types that are sure to meet your needs. ... more   less 

Additional Information about Quality Inn & Suites Hermosa Beach

Address: 901 Aviation Blvd, Hermosa Beach, CA 90254-4019
Region: United States > California > Hermosa Beach
Price Range: $169 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Hermosa Beach 2.5*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, HotelsforEveryone, Orbitz, Choice Hotels, Cheap Tickets, Travelocity, Priceline and Odigeo so you can book your Quality Inn & Suites Hermosa Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn And Suites Hermosa Beach
Quality Inn & Suites Hermosa Beach Hotel Hermosa Beach
Quality Inn Hermosa Beach
Hermosa Beach Quality Inn
Hotel Style:
#5 Business Hotel in Hermosa Beach
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Hermosa Beach staff and other travellers.
4 questions
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Long Beach, California, United States
3 months ago
Salem, Oregon
over a year ago
Scarborough, Canada
11 months ago
Los Angeles, California, United States
over a year ago

See all questions (4)

Questions? Get answers from Quality Inn & Suites Hermosa Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room closer to the front desk for better WIFI”
 of 5 bubbles homegrwn59, 26 Sep 2016 | Read review
“There are rooms with an ocean view, just don't expect much from the view, it's kind of far!”
 of 5 bubbles louf87, 20 Jul 2016 | Read review
“Get the suite with the king size bed and 2 queens. The room is huge!”
 of 5 bubbles LakeviewGuy, 17 Jul 2016 | Read review
“Top floor suites have the best view - but plenty of road noise”
 of 5 bubbles Murray_and_Karina, 9 Jul 2016 | Read review
“Ask for an ocean view room, a little noisier, by the street, but worth it!”
 of 5 bubbles judithd618, 11 Apr 2016 | Read review
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