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Best Western Plus Inn of Hayward

Orbitz.comUSD 110*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 131*
USD 110*
USD 131*
USD 110*
USD 131*
USD 110*
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Best Western Plus Inn of Hayward
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257 Reviews from our TripAdvisor Community

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Showing 245: English reviews
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Portland, OR, United States
Reviewed 1 week ago

Beware. Companies cannot purchase rooms for their employees on this location's website. The employee must pay in person. The staff is wonderful, but the management is lax in their responsibilities to resolve billing issues.

Review collected in partnership with Best Western
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Helpful?
Thank kymmn2017
Clovis, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 6 March 2017

Nice clean Hotel with a very friendly and professional staff. Good breakfast. Easy access of freeway. Rooms are good size with good beds. TV channels are ok could give you a few more choices. Shower head are nice with good water pressure.

Review collected in partnership with Best Western
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Helpful?
Thank Aaron W
About Hotel's Favourite Review
BWHayward, Front Office Manager at Best Western Plus Inn of Hayward, responded to this review

Dear Aaron W, Thank you for your feedback. It is important to us that all our guest are happy and satisfied with their stay and want to come back in the future. Please feel free to leave us suggestions or tell our front desk about some of the channels that you would like to see added. By telling us we...

Phoenix, Arizona
Reviewed 3 weeks ago via mobile

As most of the other reviews state, the freeway is right of the backend of the hotel. So if you're a light sleeper this might not be the best place to stay. There is nothing much within walking distance, not that I'd suggest you walk around here at night. Staff is very nice and curtious. Continental breakfast is good with...

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Helpful?
Thank Keith O
Hayward, California
Reviewed 4 weeks ago

All the people we dealt with were amazing and helpful. The nights we stay were good and pleasant. After we woke up and had a good breakfast we went out for a little bit in the morning and once we returned, room service had already come and cleaned our room. Super fast!

Review collected in partnership with Best Western
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Helpful?
Thank braeg2017
Long Beach, California
Reviewed 4 weeks ago

Highly recommended. Everything was great. No complaints whatsoever. Fast internet, great breakfast, very clean rooms and very comfortable beds. Slept like a baby. Staff was very welcoming and really helpful.

Review collected in partnership with Best Western
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Helpful?
Thank 370edyc
Los Angeles, California
Reviewed 8 April 2017

I have always loved Best Western. But not this one. Absolutely disgusted. Non-smoking room was reeking of cigarettes smell. I thought that was all. Called the reception for toiletries and none was provided until I invoked my rewards membership privilege ,which was absurd.....Only then did a staff came running to my door. Observed that an area downstairs appeared to be...

Review collected in partnership with Best Western
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Helpful?
2Thank twilight464
BWHayward, Front Office Manager at Best Western Plus Inn of Hayward, responded to this review

Dear Valued Guest, We are deeply saddened that we were not able to exceed your expectations during your stay with us. It is important that all our guest are happy and want to stay with us again. If there is anything we can do for you to make things right wed be more than happy. Please feel free to reach...

Providence Forge, Virginia
Reviewed 6 April 2017

Wife and I stayed here overnight to be close to Oakland International. Our room was quoted at $116 (base) and was windowed on the Interstate 880 side that kept us up repeatedly as traffic screeched and zoomed all night long. Not sure where BW gets the 'Plus' part for this place. It is absolutely not.

Review collected in partnership with Best Western
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1Thank Edward S
BWHayward, Front Office Manager at Best Western Plus Inn of Hayward, responded to this review

Dear Edward S, We are saddened to hear that we did not exceed your expectations during your stay with us. We do have rooms here on the property that have double pane windows that drown out a lot of the noise you experienced. Upon request and availability we would be more than happy to accommodate your needs. We hope you...

Perris, California
Reviewed 4 April 2017

At checking they misinformed me about deposit and payment, my first room was smelly with a non flushing toilet. After I notified them they changed my room which solved the room problem but not the payment problem which almost caused me to overdraft.

Review collected in partnership with Best Western
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1Thank 593albav
BWHayward, Front Office Manager at Best Western Plus Inn of Hayward, responded to this review

Dear Valued Guest, On behalf of the hotel I would like to apologize for not exceeding your expectation during your stay with us. It is important to us that all guest are satisfied and want to stay here with us again in the future. Any questions or concerns about payment policy feel free to reach out and management would kindly...

Elk Grove
Reviewed 28 March 2017

The entire hotel on the side that we were staying on smelled like weed. The noise level because of where we were at the hotel location is right by the freeway it is so loud all hours of the night it's very difficult to sleep.

Review collected in partnership with Best Western
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Helpful?
Thank Annette I
BWHayward, Front Office Manager at Best Western Plus Inn of Hayward, responded to this review

Dear Annette, On behalf of the hotel and entire staff we would like to apologize for not exceeding your expectations during your stay with us. Our property does have smoking and non smoking rooms available. a room in front of the building or inside the corridor would be more suitable for you. We also have rooms with double pane windows...

Reviewed 21 March 2017 via mobile

This hotel was worth every penny. The entire staff is amazing!! They are so accommodating!! Marilyn is the best. She handles the front desk and is so nice. Couldn't ask for a better person to be running the front desk. Anything I needed she was there for me. She just kept telling me no problem. She was wonderful and so...

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Helpful?
Thank Michelle B
BWHayward, Front Office Manager at Best Western Plus Inn of Hayward, responded to this review

Dear Michelle B, Thank you for your feedback. It is important to us that all our guest are happy and want to stay with us again in the future. We are honored you chose our property here in the Hayward area and are also glad to hear that we were able to exceed your expectations. We hope to see you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern Motor Inn, popular guest amenities; located on the eastern shore of San Francisco Bay, 6 miles south of Oakland Airport. The hotel is situated nearby to Oakland and to many corporate locations at the Hayward Business Park. Hotel guests can cheer on the Oakland Raiders at the Network Associates Coliseum or visit the Oakland Zoo and Lake Chabot all just minutes away. ... more   less 

Additional Information about Best Western Plus Inn of Hayward

Address: 360 West A Street, Hayward, CA 94541-4857
Region: United States > California > Hayward
Price Range: $145 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Inn of Hayward 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Best Western Plus Inn Of Hayward Hotel Hayward
Best Western Hayward
Hayward Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Inn of Hayward staff and other travellers.
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Questions? Get answers from Best Western Plus Inn of Hayward staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great location and literally off the freeway.”
ireeves2017, 1 Mar 2017 | Read review
“Ask for the room farthest from traffic.”
jfkadlec, 3 Jan 2017 | Read review
“Not bad for the bay area.”
389lucn, 25 Sep 2016 | Read review
“Knew what you Desire ask and they will Help.”
redbeard772016, 3 Jul 2016 | Read review
“Stay at the front of the hotel and not near freeway”
CarolSchrodt, 21 May 2016 | Read review
5 of 5
Orbitz.com
USD 110* /night
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Booking.comUSD 110
Expedia.comUSD 110
HotelQuicklyUSD 131
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Prices are for 1 room, 2 adults
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