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Booked a room only 4 hours. Manager cancelled our reservation because the front desk clerk gave us a good rate since it was a last minute booking. They didn't call us to confirm the cancellation and we showed up to a front desk clerk that...More
Thank Robert H
Response from hassanfallah, Manager at Fairfield Inn & Suites Oakland HaywardResponded 10 November 2016
Dear Valued customer. Thank you for taking the time to do our survey. No I did not cancel your reservation because I was not here . The reservation was cancelled due to invalid credit card. Upon checking in the front desk agent went into detail...More
My daughter and I spent the night at this Fairfield Inn after an evening event in Oakland. This was a first time stay at a Fairfield Inn & Suites. The property is conveniently located right off the freeway and easy to get to. For those...More
This is a very different Fairfield out of the ones we have stayed in. It just have a different layout and the design is like that we have never seen but on the other hand the hotel is well kept. The rooms were nice and...More
Labor Day 2016. The plus is that there are clean rooms and great shower facilities. Free parking but most spaces are for compact cars. Staff was very polite and professional.
The hotel site is improperly named. It is in Hayward and nowhere near Oakland. Don't...More
Response from hassanfallah, General Manager at Fairfield Inn & Suites Oakland HaywardResponded 8 September 2016
Dear Valued customer.
Thank you for taking the time to do survey for us. We need to hear it from our customers. We have the second person on duty during rush hours. I am glad you did not have to wait to check in. Even...More
I typically love all Marriot hotels, but this one needs an update. The room is outdated, and the bed was not what I have come to expect from a Marriot branded hotel. The neighborhood is industrial, and a nearby factory makes the area smell like...More
Thank Michael U
Response from hassanfallah, General Manager at Fairfield Inn & Suites Oakland HaywardResponded 24 August 2016
Dear Valued Customer.
Thank you for taking the time to do survey for us. I am sorry if the hotel did not meet your expectation. By Marriott Standard we just finished the renovation back in Dec 2015. We were not required to change the beds...More
USD 152 - USD 327 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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