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Candlewood Suites Lax Hawthorne

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Traveller (75)
Room & Suite (149)
Dining (3)
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Overview
  • Excellent34%
  • Very good42%
  • Average16%
  • Poor7%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
Kitchenette
2 Star Hotel
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Reviews (162)
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All reviewsfront deskoutdoor grilling areafree laundry facilitiespots and pansnice hotelgave starswashers and dryerscomputers and a printerwatch tvone bedroom suitefull size fridgemini kitchenparking garagebusiness centerholiday innshort driveeasy access to the freeway
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11 - 15 of 127 reviews
Reviewed 31 July 2017

We used the Candlewood Suites Hawthorne as the IHG alternative hotel closer to the airport was fully booked. The free shuttle eventually came and we arrived at the Suites in Hawthorne mid evening, approximately 4 miles from LAX airport. The area did not feel particularly...More

1  Thank cruizee
Response from Inessa U, General Manager at Candlewood Suites Lax HawthorneResponded 1 August 2017

Dear cruizee: Thank you for taking the time to post a review about your recent stay. We always hope our guests have an above average and memorable experience, and it seems we missed our opportunities during your stay to do that. I do want to...More

Reviewed 29 July 2017

Rooms are clean but hotel is on noisy street, so sleeping can be hard. Internet is really bad and most of the time you cannot even surf. Hotel van is slow and I had to wait over 45 minutes until I finally gave up and...More

1  Thank nuge744
Response from Inessa U, General Manager at Candlewood Suites Lax HawthorneResponded 1 August 2017

Dear nuge744: Thank you kindly for taking the time to post a review on your experience. We greatly appreciate feedback, both positive and negative. Needless to say, I'm less than thrilled about your overall experience being less than expected. The quality of your service is...More

Reviewed 28 July 2017 via mobile

Up coming new guest may not know about Candlewood Suites. They provide room service in a week. They don't serve any breakfast or doesn't maintain any restaurant. It's not hidden truth. It's like full furnish suite. Cooking facility & relevant logistic supports are available. Spacious...More

Thank Khadem B
Response from Inessa U, General Manager at Candlewood Suites Lax HawthorneResponded 29 July 2017

Dear Khadem B: Thank you kindly for posting a review through Trip Advisor! We greatly appreciate all of our guests comments, both positive and negative, as it gives our management team the opportunity to review our operations and adapt accordingly. In your case, although we...More

Reviewed 26 April 2017 via mobile

I travel to LA often for work and I travel all over the place so finding a place that is close to a freeway, isn't that expensive and that doesn't charge you for parking might sound easy but it's actually my nightmare. This hotel was...More

Thank Alexis S
Response from Inessa U, General Manager at Candlewood Suites Lax HawthorneResponded 14 May 2017

Dear Alexis S: Thank you kindly for posting a review through TripAdvisor. We greatly appreciate all of our guest comments, both positive and negative. It gives our management team the opportunity to review our operations and adapt accordingly. In your case, we couldn't be happier...More

Reviewed 21 April 2017 via mobile

You get what you pay for. The room was in need of new carpets and there was a bad odor coming from the air conditioner. Do not stay near the picnic area, people were there late at night making noise and the windows were not...More

1  Thank auggiemctavish
Response from Inessa U, Guest Relations Manager at Candlewood Suites Lax HawthorneResponded 22 April 2017

Dear auggiemctavish: Thank you so much for leaving us a review about your stay. We all work incredibly hard to make every guest's stay unique and memorable. I am sorry to hear about the odor and noise issues during your stay. Please know your comments...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Business Centre with Internet Access
Free Parking
Airport Transportation
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
USD 146 - USD 200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 146 - USD 200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (75)
Room & Suite (149)
Dining (3)
Amenities (34)
Business Centre & Event Rooms (1)
Questions & Answers
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ghallnz
18 October 2014|
AnswerShow all 2 answers
Response from Kasturi D | Reviewed this property |
The free shuttle runs every 10-15 min. If you already have booked the hotel you do not have to book shuttle. It is free and runs everyday. Simply exit your terminal and look for the 'Hotel and courtesy shuttle' sign and... More
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Room Tips
"Bring your own Breakfast foods, so you don't have to rush out in the morning"
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"My room was facing the other hotel and very quiet"
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"Ask to be away from the elevator and at the back of the hotel away from the busy road."
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"No restaurants, except fast food, are very close."
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