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I travel to LA often for work and I travel all over the place so finding a place that is close to a freeway, isn't that expensive and that doesn't charge you for parking might sound easy but it's actually my nightmare. This hotel was...More
Thank Alexis S
Response from Inessa U, General Manager at Candlewood Suites Lax HawthorneResponded 14 May 2017
Dear Alexis S:
Thank you kindly for posting a review through TripAdvisor. We greatly appreciate all of our guest comments, both positive and negative. It gives our management team the opportunity to review our operations and adapt accordingly. In your case, we couldn't be happier...More
Great property and great comfort. Staff excellent, especially Raniesha at the front desk, who handled a tricky situation with aplomb. Well located near the (clogged) highways and close to LAX. Fully equipped kitchen makes for in-room food preparation. Stove, Microwave, no oven. Pots and pans,...More
2 Thank John i
Response from Inessa U, Guest Relations Manager at Candlewood Suites Lax HawthorneResponded 1 December 2016
Thank you so much for your wonderful review. We're honored to have you come and stay with us for four days. We greatly value your business as well as feedback.
Our housekeeping team works hard day-in and day-out cleaning rooms to make you...More
You get what you pay for. The room was in need of new carpets and there was a bad odor coming from the air conditioner. Do not stay near the picnic area, people were there late at night making noise and the windows were not...More
Response from Inessa U, Guest Relations Manager at Candlewood Suites Lax HawthorneResponded 22 April 2017
Thank you so much for leaving us a review about your stay. We all work incredibly hard to make every guest's stay unique and memorable. I am sorry to hear about the odor and noise issues during your stay. Please know your comments...More
Throughout my three decades of traveling, I have come to find out this was the best stay I've ever had. Thank you to all the staff for relaxing and enjoyable stay; Mohamad, Shaz, Inessa, Maria, Sharron, Sally, Brian, Alejandro, all front desk, housekeeping and shuttle...More
4 Thank johnny51958
Response from Inessa U, Guest Relations Manager at Candlewood Suites Lax HawthorneResponded 19 April 2017
Thank you so much for your wonderful review! To be your favorite hotel means the world to us, and we greatly appreciate your feedback. Providing a unique guest experience is an important aspect to our service. Every guest has different needs, and we...More
I was disappointed with this property. Too basic for my taste and no breakfast offered. You can get other properties with more services at about the same price.
The intersection was noisy and the noise insulation is not very good... Noisy mornings.More
1 Thank ranger22SG
Response from Inessa U, Guest Relations Manager at Candlewood Suites Lax HawthorneResponded 28 March 2017
Thank you kindly for taking the time to post a review about your experience. We greatly appreciate feedback both positive and negative. Needless to say, I'm less than thrilled about your overall experience being less than expected. Though we're not the newest property...More
USD 144 - USD 226 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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1.48 km away
Questions & AnswersAsk a question
Does anyone know how to order the free shuttle from LAX airport to this hotel. I did email the hotel but have not got a reply
18 October 2014|
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Response from Kasturi D | Reviewed this property |
The free shuttle runs every 10-15 min. If you already have booked the hotel you do not have to book shuttle. It is free and runs everyday. Simply exit your terminal and look for the 'Hotel and courtesy shuttle' sign and... More
The free shuttle runs every 10-15 min. If you already have booked the hotel you do not have to book shuttle. It is free and runs everyday. Simply exit your terminal and look for the 'Hotel and courtesy shuttle' sign and wait for the car . It should be a white shuttle with 'cockatoo hotel' written on it. Please call the hotel directly for details.
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"Choose room that looks to front of hotel - hotel backs up to trash storage lot."