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Residence Inn Anaheim Resort Area/Garden Grove

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Residence Inn Anaheim Resort Area\/Garden Grove
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1,348 Reviews from our TripAdvisor Community

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Showing 1,316: English reviews
Lihue, Hawaii
Reviewed 2 days ago NEW

The free breakfast was fantastic! The staff was friendly. The room (2 bdrm) was large and adequate for a family of 6. I thought charging for use of the business center and printers was petty considering how much we paid for the accommodations. Marriott needs to take a page from their newly acquired Starwood properties (Sheraton in particular) and not...

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Helpful?
Thank ryan_hawaii
green island
Reviewed 2 days ago NEW

The lobby and staff were welcoming and pleasant but the guestroom I had was anything but. There was an overwhelming mold odor and general lack of cleanliness. In addition the furniture as well as the carpeting were worn out and dirty. There are many hotels in Aneheim and I would strongly recommend choosing a different property.

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Helpful?
Thank chriscR708FA
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you for being our guest. I am very sorry to hear your experience was clearly below your expectations. Please know that our customers experience at the hotel is a top priority and will be sharing your concerns with the appropriate department heads to ensure your concerns are addressed and corrected.

Yuma, Arizona
Reviewed 3 days ago NEW

Great hotel, room was comfortable and clean. My kids loved the bunkbeds on their side of the hotel room.Hot Breakfast was good and included with the room. I would definitely stay there again. Colorful Kids dining area was great for my busy 4 year old.

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Helpful?
Thank christeenv2016
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you for choosing our hotel. I am very pleased to know you and your family had a great time with us and we sincerely hope to see you and your family again soon on your next trip to Disneyland!

San Luis Obispo, California
Reviewed 3 days ago NEW

Large, clean rooms with kitchenette. Excellent value and quality. Hotel was quiet. So works for business use. Families visiting local attractions will appreciate the kitchenette to heat foods. Pool did not have lifeguard, so parents must take care.

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Helpful?
Thank jamestreilly
Stockton
Reviewed 1 week ago via mobile

This place definitely has its stuff together. Check it only took me 3 minutes and went directly to our room that was very large, very clean and everyone had their own TV! The little ones in the kids room with 2 twin beds, the older one sleeping on the pull out queen and me and my husband in our own...

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Helpful?
Thank Ronda G
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you for choosing our hotel. I am very pleased to know you enjoyed your stay with us and that your check in was very quick and easy. I appreciate you taking a moment to share your review with us and hope we have the opportunity to have you as our guest again on your next trip to Disneyland.

Reviewed 1 week ago via mobile

Residence Inn have the best customer service of any hotel I have stayed in. Particularly Maria in Reception whose assistance on the phone before our visit and during our stay was outstanding. Also one of the Managers who handled a plumbing problem and went out of his way to make our stay enjoyable and address all our needs. Also Lourdes,...

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Helpful?
Thank Yellowgum
Reviewed 2 weeks ago via mobile

My family and I spent 2 weeks in a 2 bedroom suite at the Residence Inn Garden Grove. Upon arrival we were greeted warmly we received early check in and were upgraded immediately. The hotel staff were accommodating and we felt very welcome. The complementary breakfast was nice with lots of options and they have a light evening meal on...

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Helpful?
Thank Sarah H
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you for being our guest. I am very pleased to hear your stay with us was exceptional and that you found the service and friendliness of our staff to exceed your expectations. Thank you again for being our guest and we hope to see you again on your next trip to Disneyland.

Merced, United States
Reviewed 2 weeks ago via mobile

The first night was good, but each night there after we didn't have a wash cloth. The breakfast always had scrambled eggs and the only thing they changed was the meat no bacon just turkey sausage the breakfast needs a lot of improvement. The room was clean

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Helpful?
Thank Larry E G
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you for being our guest and for sharing a review of your stay with us. I am sorry to hear you experienced issues with us during your stay, but want to assure you that your concerns have been shared with our management staff to ensure these items are addressed, and where possible, corrected. I appreciate you being our guest...

Arroyo Grande, California
Reviewed 2 weeks ago via mobile

We have stayed here many times. We enjoy the spacious rooms and amazing customer service. Luis Gutierrez helped us out and had awesome customer service with our whole family. The rooms are clean with plenty of space for our family, even when we have drop in visitors.

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Helpful?
Thank hapiygirl
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you for being a returning guest. I am very pleased to know you enjoyed your stay with us, yet again and appreciate your comments about the efforts of our staff. I will be certain to share you comments with him and his department manager personally. Thank you again for staying with us and we look forward to seeing you...

Port Coquitlam, Canada
Reviewed 3 weeks ago

Check-in was easy and although they don't start until late we were able to get in a couple of hours early. Lobby is wonderful (has coffee and ice water available all day), pool area and outdoor area great as well. Got to our room and loved the spacious size of the room. After a few hours (and after unpacking) we...

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Helpful?
1Thank 953natasham
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area/Garden Grove, responded to this review

Thank you for being our guest. I am sorry to hear that you experienced several issues with the room and services provided at the hotel. I want to assure you that your feedback is valued and appreciated and that your concerns have been shared with our entire management staff to ensure each concern is addressed. Thank you again for being...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Breakfast
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our extended stay Anaheim Resort Area suites are so well equipped and fully furnished, you’ll never have to set up house twice. Tastefully decorated, our guest suites are as comfortable as they are clean. With all the amenities to make your stay enjoyable and convenient they are the perfect home away from home. We offer a mix of 200 suites that fit your every need. Our suites feature a king or two queen beds and queen-sized sofa sleeper with a large living area and full kitchen. Two-bedroom kid's suites feature a bunk bed in a separate second bedroom. A queen sofa sleeper is available in the living area adjacent to the kitchen. All suites offer complimentary high-speed Internet and fully equipped kitchens. In our Anaheim Resort Area Suites we Offer:• Coffee and Tea Makers• Complimentary High-Speed Internet Access• Dual Line Phones with Voice Mail and Wake-up Service• Full Kitchens with Stove, Microwave, Toaster, Refrigerator and more• Hairdryer• Individual Climate Control• Iron and Ironing Board• Kids Suites Available w/ Bunkbeds• Pillow Choice (Feather Down/Foam)• Pool Views from 50% of the Rooms• Sofa Beds• Silverware, Pots, Pans, Serving Dishes, etc.• Work Stations with Lamp. ... more   less 

Additional Information about Residence Inn Anaheim Resort Area/Garden Grove

Address: 11931 Harbor Blvd, Garden Grove, CA 92840-2703 (Formerly Residence Inn Anaheim Resort Area)
Region: United States > California > Orange County > Garden Grove
Price Range: $209 - $1,566 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Anaheim Resort Area/Garden Grove 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Residence Inn Anaheim Resort Area Hotel Garden Grove
Residence Inn Garden Grove
Garden Grove Residence Inn
Residence Inn Anaheim Resort Area/Garden Grove Orange County
Hotel Style:
#1 Family Hotel in Garden Grove
#2 Business Hotel in Garden Grove
#6 Romantic Hotel in Garden Grove
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Anaheim Resort Area/Garden Grove staff and other travellers.
23 questions
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Questions? Get answers from Residence Inn Anaheim Resort Area/Garden Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good our room overlooked the pool”
 of 5 bubbles jennywilla, 15 Nov 2016 | Read review
“Try to get a room with a view of the Disneyland Fireworks!!!”
 of 5 bubbles erikinvan, 14 Nov 2016 | Read review
“Higher floors on either side offer nice views of the area”
 of 5 bubbles coreec2015, 14 Nov 2016 | Read review
“819 was a great room with lovely views over the pool area”
  • View from room 819
  • Bedroom
  • Kitchenette
  • Lounge area
 of 5 bubbles 8ColinD, 9 Nov 2016 | Read review
“Make sure you flip the icemaker on if you think you'll need ice for any reason. They don't have them in the hotel. ”
 of 5 bubbles Balouzieee, 7 Nov 2016 | Read review
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