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Embassy Suites by Hilton Anaheim - South

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Embassy Suites by Hilton Anaheim - South
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1,801 Reviews from our TripAdvisor Community

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Showing 1,763: English reviews
Sacramento, California
Reviewed yesterday NEW

Overall, this hotel was pretty good. However, I did have a few problems with their wifi. Also, in my opinion, their shuttle was a bit over priced. In general, this was a pretty good hotel with great meals and service.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank phatt2017
Clovis
Reviewed 3 days ago NEW

We always choose this hotel when coming to Disneyland. The rooms are large and spacious, clean and very accommodating. We bring our whole family including kids and grandkids. Breakfast before heading out for the day is a must for us and the coffee is the best. Highly recommend. Also they have a shuttle to and from Disney main gate for...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank reinholdg618
Massachusetts, USA
Reviewed 4 days ago NEW

Yes to the quality made-to-order breakfast, and yes to the manager's reception with free drinks. But is it worth it? No. only 1 working treadmill in 'fitness room', clogged toilet, torn up upholstery in room, and the worst: TV stations don't work. Ancient TV's and remotes - it takes 10 minutes to get closed captioning going. Families will enjoy the...

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Helpful?
Thank mmyatt01757
Surprise, Arizona
Reviewed 5 days ago NEW

Our experience started off very bad when we booked our hotel, we were bombarded with an employee trying to upsell us with timeshares. They were very rude and wouldn't take no for an answer. The corporate office also does not value their customers as they are unwilling to do anything to accommodate their guests for a bad experience.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank anthonye26
EmbassySuiteAnaheimS, General Manager at Embassy Suites by Hilton Anaheim - South, responded to this review

We appreciate you sharing your perspective with us. It is disappointing to hear about your frustrations in regards to booking a reservation. We sincerely apologize if our staff may have seemed discourteous in any way as this behavior is not reflective in our typical standard of services. Please know that we truly value each one of our guests, so we...

Santa Rosa, California
Reviewed 5 days ago NEW

When we come to Disneyland we stay here because of the breakfast and service. We drove in and arrived about an hour and half early but our rooms were ready and we were able to check in no problem. We were in room 404 and 432. Room 432 suite view was in the direction of Disneyland so you can watch...

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Helpful?
Thank stixx3
EmbassySuiteAnaheimS, Front Office Manager at Embassy Suites by Hilton Anaheim - South, responded to this review

How wonderful is it to learn that our complimentary breakfast keeps you coming back for more! We are so flattered that you loved our complimentary breakfast as there is always something for everyone to eat. It is so pleasing to read that you constantly choose our hotel because our property is near Disneyland and that you loved the perfect view...

La Quinta, California
Reviewed 1 week ago

The rooms and facilities are outdated. The internet is spotty, no down comforters for the beds, shower faucets don't work well and within 30 seconds your shower is cold again, AC in room doesn't work right, and the room furniture is literally falling apart. I would not recommend this hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Marissa C
EmbassySuiteAnaheimS, Front Office Manager at Embassy Suites by Hilton Anaheim - South, responded to this review

Thank you for sharing your perspective with us. It is truly disappointing to read that you did not have a good time at our hotel and we apologize for any inconveniences you encountered while here. Please feel free to reach out to our staff as they would have accommodated you the best way that they can. We take your concerns...

Chula Vista, California
Reviewed 1 week ago

Our stay at Embassy Suites was perfect for Disneyland. The location is perfect especially with the shuttle service. We checked in with John Gregory-Front Desk Supervisor who was terrific. He picked a great room, told us all the tips/tricks for our stay and Disneyland and we were set! What great service from him, and to top it off our breakfast...

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Helpful?
Thank Kerry M
EmbassySuiteAnaheimS, Front Office Manager at Embassy Suites by Hilton Anaheim - South, responded to this review

What a fantastic review! How nice is it to learn that you had a perfect stay with us. We are delighted that John assisted you during check-in and that he provided you with some helpful suggestions. It is always our pleasure to assist our guests the best way that we can. Your enthusiastic comments about our complimentary breakfast are truly...

Fresno, California
Reviewed 1 week ago

This was my first stay in this hotel & I have NO complaints, room was clean, food great & the staff was friendly and excellent. My son is picky and had no problems with the stay. I would recommend this location to anyone.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank marthasP1796WO
EmbassySuiteAnaheimS, Front Office Manager at Embassy Suites by Hilton Anaheim - South, responded to this review

It makes us smile to read that we made a great first impression on you during your stay! We are glad that you found everything to be perfect and that you enjoyed our services. Your recommendation is such a wonderful compliment to us, and it would be our pleasure to welcome you back to the Embassy Suites Anaheim South.

Honolulu, Hawaii, United States
Reviewed 1 week ago

Extra room with sofa bed. Mini kitchen facilities..microwave, refrigerator, sink, coffee maker, table, chairs 2 large television sets, free wifi, parking, close to Disneyland theme park, stores and restaurants nearby, excellent shower, etc. Love the open concept of the building where everyone can see all the open hallways with dining area in the center. 2 sets of elevators on each...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Phyllis C
EmbassySuiteAnaheimS, Front Office Manager at Embassy Suites by Hilton Anaheim - South, responded to this review

We really appreciate your enthusiasm about the amenities that we offer! Our top priority is to make sure that our guests have everything that they need for their stay, and we are pleased that you were impressed by your in-room amenities. Your compliments about the design of our hotel are appreciated and we will share your kind comments with our...

Melbourne, Australia
Reviewed 1 week ago

The hotel charges $15 daily for parking in a PUBLIC lot. I complained to the manager, especially with the sign on the front desk that the hotel would make the stay right for any complaints. The manager simply did not care and did not want to discuss the matter. If you ever stay here, tell them that you do not...

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Helpful?
Thank mbock1
EmbassySuiteAnaheimS, Front Office Manager at Embassy Suites by Hilton Anaheim - South, responded to this review

We appreciate you reaching out to us directly about your concern. Please note that the complete details about our parking fee are available on our website, and we regret that you were not aware of this information prior to coming here. Your experience will be discussed with our team as we always value the feedback from our guests. Thank you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Anaheim - South hotel is located just one mile from Anaheim's Disneyland Resort® attractions. This all-suite hotel features complimentary cooked-to-order breakfast and evening manager's reception. Shuttles are available in from of the hotel to take guests to all of Anaheim, California's recreation parks. The Embassy Suites also features an on-site Disney® Desk with information on Southern California and Disneyland® Resort attractions. ... more   less 

Additional Information about Embassy Suites by Hilton Anaheim - South

Address: 11767 Harbor Blvd, Garden Grove, CA 92840-2701 (Formerly Embassy Suites Anaheim South / Disneyland Resort)
Region: United States > California > Orange County > Garden Grove
Price Range: $185 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Anaheim - South 3.5*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Expedia, Orbitz, Priceline, Travelocity and HotelsforEveryone so you can book your Embassy Suites by Hilton Anaheim - South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Anaheim South / Disneyland Hotel Garden Grove
Embassy Suites Garden Grove
Embassy Suites California
Garden Grove Embassy Suites
Embassy Suites Anaheim South Hotel
Embassy Suites By Hilton Anaheim - South Orange County/Garden Grove
Hotel Style:
#6 Business Hotel in Garden Grove
#7 Family Hotel in Garden Grove
#7 Romantic Hotel in Garden Grove
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Anaheim - South staff and other travellers.
31 questions
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Sacramento, California
Sydney, Australia
over a year ago
over a year ago
1 month ago

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Questions? Get answers from Embassy Suites by Hilton Anaheim - South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Advise requesting a higher floor room. Disney people come in very late and linger in the lobby. You can hear the noise on the lower floors.”
 of 5 bubbles yuragnt, 3 Jan 2017 | Read review
“Some rooms have a view of Disneyland fireworks, but they are an extra charge”
 of 5 bubbles HappyTraveler0109, 8 Dec 2016 | Read review
“Ask for a room with "fireworks" view - AMAZING!”
 of 5 bubbles MySonsARckStar, 2 Dec 2016 | Read review
“Ask for suites near each other when you make multiple reservations.”
 of 5 bubbles mfmccart, 28 Nov 2016 | Read review
“If traveling during a busy time, ask for a room on a lower floor, it will decrease your wait time for the elevator.”
 of 5 bubbles cwtaowens, 27 Nov 2016 | Read review
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