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Sheraton Garden Grove - Anaheim South Hotel

Booking.comUSD 209*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Garden Grove - Anaheim South Hotel
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625 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Garden Grove - Anaheim South Hotel
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Showing 609: English reviews
Cedar City, Utah, United States
Reviewed 21 October 2013

We just returned from our vacation at this hotel. Stayed for 4 nights. Used the shuttle to go to Disneyland which was easy enough to take both ways. The rooms were great, staffing was always very polite, and they would valet our car for free for us when parking in normal lot was full. Linens were very nice, and the...

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Helpful?
Thank Reggie C
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We certainly appreciate the excellent score despite the restaurant service. We will definitely make sure to take a look at our staffing there. Our guests do love the 'Sweet Sleeper' bed and all white bedding with comforter/duvet and high thread count sheets. See you again soon! Best regards, The Sheraton team

Lake Elsinore, California
Reviewed 19 October 2013 via mobile

Stayed a week and luckily my company discount got me access to the club level which was really nice. Room is comfortable, club lounge is nice and offers free breakfast, afternoon snacks (which can be enough for a light dinner), something to drink all day, TV, a PC. The hotel internet was average, slower than I would have hoped for...

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Helpful?
Thank ostokes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

This is great news! We appreciate the recommendation and will take a look at that internet speed on the Club level. The Sheraton team

Orem, Utah
Reviewed 18 October 2013

I absolutely loved this hotel. We took the kids (7 and 9) to Disneyland/California Adventure last week and chose this hotel because it seemed like it would be a good fit for us. We were definitely right. The rooms were exceptionally clean, the beds were comfy, it was nice and quiet, and the staff were friendly and helpful. The one...

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Helpful?
Thank tinydancer46
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

Well we certainly appreciate the high praise, even with the Shuttle issues. We are working with our Shuttle operator to ensure they meet the scheduled pick-up times regardless of traffic or other events. Best regards, The Sheraton team

California
Reviewed 15 October 2013

Late check-in due to Disney visit. The roll-away bed was already set up in the room, and the front desk agent was fantastic! Room was clean and comfortable. The only cons were the wallpaper had some scuffs/stains, no bathtub (nice shower with great water pressure though), and no free Wi-Fi. Normally no free wi-fi wouldn't bother me because we use...

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Helpful?
Thank NotYourUsualJAP
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the review! We generally do receive very high praise for our staff service here, and it shows in our dramatically improved customer service scores, now above the brand average. We don't have a scrambler, but for some reason some cell services are hard to get a signal in this area. Our apologies for this. Best regards, The Sheraton...

South Carolina
Reviewed 15 October 2013

We travel here on business quite often, at one time almost every month and we always stay here. This place is great three places to eat with pretty good food. The pool and pool bar are great, they really have it going on. Only draw back is you have Disney right behind it and it gets noisy at night when...

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Helpful?
Thank The_busy_traveler
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the high praise, however, we believe this is for our our sister Sheraton property down the street however. The Sheraton Park hotel. Thank you for your loyalty to our brand and recommendation for this hotel. Best regards, The Sheraton team

NYC
Reviewed 11 October 2013

Got a nice solid room for a great price. Room was very quiet, very clean, and new. The bed was very plush and sleep was great. The front desk was accommodating and helpful. Disney is down the road if that makes a difference

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Helpful?
Thank Cid R
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

This is great to hear! Many of our guests love the Sheraton sweet sleeper bed and all white bedding with duvet. Also our location, minutes from Disneyland, and door to door service on our shuttle is also a hit. We appreciate the recognition, The Sheraton team

Cincinnati, Ohio
Reviewed 10 October 2013

Cons Carpet is stained but not smelly. Parking is $12/ night. Pros Heated pool Kohler fixtures Beautiful showers Club level room for only 5000 spg points! (Call to book club level) close to Disney Club level breakfast Club level free WiFi Big club level rooms Comfortable beds Target & $ store across street Valet available. Large beautiful lobby.

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Helpful?
Thank d p
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the kind score and recommendations. We do have the carpets cleaned on a regular basis, however we'll make sure to review this again. Our location, walking distance to Target, many national restaurant chains such as Joe's Crab shack and Outback steakhouse, and one of the best Ice cream stands you're likely to find are all appealing to our...

San Ramon, California
Reviewed 9 October 2013

we were there this summer in a group of 7. the hotel is close disneyland, clean. the bed is comfortable. plenty towls and you can get extra from front desk. swimming pool is nice. there is a parking fee per day.

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Helpful?
Thank Ling M
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We do consider ourselves lucky to be the newest hotel in the area and close to shopping and restaurants, with an easy ride to Disneyland. We appreciate the kind score and review, The Garden Grove team

San Francisco, California
Reviewed 1 October 2013

We had booked two rooms on our trip to DisneyLand with family. Inspite of a very busy time of September they were able to get both the rooms nearby and made sure we had very comfortable and pleasant stay. It is slightly far from Disney park, but I think it is worth the extra 0.5 mile travel. The hotel staff...

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Helpful?
Thank Aarti100
San Diego, California
Reviewed 18 September 2013

3rd time to stay at the this hotel! This is our family's favorite hotel whenever we go to Disneyland. Awesome as always! Great and friendly staff.Keep up the good work guys! SPG points are really of great value at this hotel. It's really worth it. We'll definitely be back.Hopefully, wi-fi can be free next time....

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Helpful?
1Thank welovetotravel20
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

Well this is certainly nice to hear and we'll be sure to recognize the staff! We are very highly rated as far as our staff goes, and we thank you for spreading the word about their efforts. We look forward to many returns. We do have free wi-fi in the lobby and have 4 complimentary computers at our business center,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Step outside and enjoy the nearby attractions. The Sheraton Garden Grove is only 1.5 miles away from the laughs and screams at Disneyland, and the variety of shops at Downtown Disney. ... more   less 

Additional Information about Sheraton Garden Grove - Anaheim South Hotel

Address: 12221 Harbor Blvd, Garden Grove, CA 92840-4005
Region: United States > California > Orange County > Garden Grove
Price Range: $170 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Garden Grove - Anaheim South Hotel 3.5*
Number of rooms: 285
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Also Known As:
Sheraton Garden Grove - Anaheim South Hotel Orange County
Hotel Style:
#9 Family Hotel in Garden Grove
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Garden Grove - Anaheim South Hotel staff and other travellers.
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Questions? Get answers from Sheraton Garden Grove - Anaheim South Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms”
ramosc09, 14 May 2017 | Read review
“When available, ask for the concierge level room on the 7th floor”
dc1229, 5 Apr 2017 | Read review
“away from the elevators, it was quite busy here.”
fredericko868, 14 Mar 2017 | Read review
“concierge floor is worth the extra money!!”
tinaMC326, 5 Mar 2017 | Read review
“Try to get a club room.”
GreenL980, 6 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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