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All reviewswater polo tournamentswimming pool iswafflesbusiness hotelthe breakfast areadesk areanorth fresnopull out bedwine and beervisiting familythe ac unitan early flightrooms are nicebed was comfortabledecent breakfasthot waterwould highly recommend this hotel
Super friendly and helpful staff at the desk. The room was so clean and a perfect fit for a large family. We have 2 teenagers and my mother traveling with us. The front has lots of food for us to purchase for snacks and wine...More
Thank Kim S
Response from Martin J, General Manager at SpringHill Suites FresnoResponded 4 October 2017
Dear Kim S,
We wanted to personally thank you for taking the time to review our property. The Springhill Suites is an all suite property with rooms that are larger than your normal hotel room. The rooms come standard with a personal coffee maker, refrigerator,...More
Arrived in Fresno at 9PM, booked two king bed rooms online but when we arrived, were told the only had double bed rooms.
Disappointed but calm, we asked for a refund because we wanted to look for king beds elsewhere. The front desk attendant, "Hoosh,"...More
1 Thank SwirlsZee
Response from Ashley W, Manager at SpringHill Suites FresnoResponded 17 September 2017
Thank you for taking the time to review our property.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not having...More
It took me 55 minutes to checkin to this hotel. Unbelievable. Nothing out of the ordinary. A complete breakdown of the Marriott system and a complete lack of empowerment of staff to do anything about it. Everywhere else we went in Fresno, people were happy,...More
Response from Ashley W, Manager at SpringHill Suites FresnoResponded 13 August 2017
Thank you for taking the time to review our property. I apologize about the issues you experienced during your stay. Unfortunately we were unable to check you in until the third party reservation was in our system. I apologize for any inconvenience this...More
Stayed here on my way up to Yosemite. It was about an hour and a half out from the park.
Can't say anything bad about the place. The room was nice and comfortable, bed was comfy, bathroom great.
The breakfast was decent too, all of...More
Response from Ashley W, Manager at SpringHill Suites FresnoResponded 14 July 2017
Thank you for your kind review. We are so glad to hear that you enjoyed your stay here at the Springhill Suites Fresno. It is also great to know that you enjoyed our full hot breakfast. Our guests find it to be a...More
We stayed here for two nights before the Fourth of July holiday because it was the closest we could book to Yosemite National Park. The hotel was clean and the staff was friendly. Rates were reasonable. Pool is outside. Standard hotel room. My only complaint...More
1 Thank grammatt
Response from Ashley W, Manager at SpringHill Suites FresnoResponded 13 July 2017
I would like to thank you for taking the time to review our property. Here at the Springhill Suites Fresno we pride ourselves on delivering a memorable hotel experience to our guest and I am happy to know that our staff delivered. Our...More