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We stay here this weekend. This is a clean, well maintained property, which it should be as it's relatively new. But lousy management and service marred the experience. Upon check-in, there were only two towels. The next morning, we left a nice tip and note...More
Response from Itzel H, Sales Manager at Holiday Inn Express Hotel & Suites Fresno Northwest-HerndonResponded 8 August 2017
I would like to apologize for the inconvenience you experience during you stay at the Holiday Inn Express Fresno Northwest.
We will take your feedback and apply the necessary changes to improve.
Thank you for your feedback, I hope you can give us a second...More
We stayed here two nights because the pool was broken at the original IHG hotel we booked.
The area is not great at all but there is a Starbucks adjacent to the hotel. Besides that you will need to drive 5 miles or so to...More
Response from Itzel H, Sales Manager at Holiday Inn Express Hotel & Suites Fresno Northwest-HerndonResponded 14 June 2017
Thank you for your review! We are glad you had a pleasant stay. I am very pleased to know that we have provided a warm and welcoming feeling to your recent stay at the Holiday Inn Express & Suites Fresno Northwest-Herndon. I would like to...More
We booked at room at the holiday inn for one night sat may 20 th through Expedia. Check in was at 3 pm. We got to the hotel a little before four to be told that our room wasn't ready. We were told another 30...More
Response from Itzel H, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-HerndonResponded 23 May 2017
I would like to apologize for the inconvenience you experienced at the Holiday Inn Express Fresno Northwest.
We will take your feedback and retrain our staff and make the necessary changes to improve.
Thank you for your feedback, I hope you can give us a...More
The room, breakfast and amenities were very nice. Managers reception was a nice touch. Wifi worked extremely well. Location might be a deterrent for some, but the close freeway and mall access is nice.
Response from Karina L, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-HerndonResponded 19 April 2017
Thank you for your awesome review. We hope to see you back again soon!
We customarily stay further north in central California when we visit the state however this past weekend was the regional robotics competitions and our preferred motels were booked solid.
This motel is an a older industrial area in north Fresno county. It is literally sandwiched...More
Thank Craig A S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fresno Northwest-HerndonResponded 13 April 2017
Hello Craig A S,
Thank you for choosing the Holiday Inn Express Fresno northwest - Herndon and posting a review and rating your stay.
I would like to apologize if your stay was less than satisfactory as a result of the noise coming from the...More
USD 102 - USD 189 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites Fresno Northwest-Herndon