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The Chateau Spa & Organic Wellness Resort

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The Chateau Spa & Organic Wellness Resort
The Chateau Spa & Organic Wellness Resort
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287 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Singapore, Singapore
Reviewed 2 October 2016

Haven't made many reviews, but felt compelled to rate the The Chateau, it is a first class resort, great looking building, excellent friendly staff, very well appointed rooms, good food and a great vibe all round. Needed a break out of the chaos of KL city and The Chateau hit the spot, very relaxing and plenty of fresh air. Highly...

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Thank Victor A
Melaka
Reviewed 27 September 2016

The best service and stay for all especially for those who are searching for a good rest and a breathe of fresh air plus with its pleasant customer service that makes your stay even memorable and awesome..

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Thank FruittyLoop
Kuala Lumpur
Reviewed 19 September 2016

Service is excellence with friendly staff. Environment is awesome ! It was quiet during the weekday. Enjoy the privacy and not much of crowd. should offer promotional rate during off-peak session, we will then stay for few more days...............

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Thank ckc337
Reviewed 15 September 2016

I enjoyed staying in this hotel. In fact, the hotel has a very unique style. It is good for people who want to get relaxing. The only disadvantage is the transportation, if you can arrange it you will have nice stay.

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1Thank سعيد ب
Malaysia
Reviewed 14 September 2016 via mobile

Staycation away from the city for 3 days 2 night. Fresh cooling air, greeted well with organic complimentary drinks. Friendly staff that showed us around the place on the first day. Although the bedroom space is quite limited, the European-designed inspired premier room is cosy and elegant, fully equipped with complimentary organic bath products, fruits and beverage. Bonus was there're...

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Thank AlyssaCross
Reviewed 13 September 2016 via mobile

First time in the chateau. Very relaxing experience and not to mention it's a kids free zone. Staff were very friendly. Room are comfortable. If you want a good place to relax or work in peace, the chateau is the perfect place for you. Definitely one of the best hotels. I have been.

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Thank Mark Nikko Tuaz... S
Seremban, Malaysia
Reviewed 13 September 2016 via mobile

Had a very relaxing weekend at The Chateau. We found the whole place very clean - stain-free towels beddings, pool chaise, restaurant chairs. Excellent job by the housekeeping and facilities teams. Great staff particularly Julius, Mark, and Tsering at the lobby reception desk, Janina & Glory spa receptionists, and expert masseuses Anne & Vanessa. This resort is one of the...

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Thank Poppers2015
Reviewed 10 September 2016 via mobile

The positive Nice location and views The negative Poor service, unfriendly and slow Food very average at best Very poor internet Tv in the room looks 20 years old Received a horrible room at check-in. after complaining i got a budget looking room. Guess that was my punishment for complaining

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Thank Emmanuel C
Johor Bahru, Malaysia
Reviewed 8 September 2016

Visited over the X'mas 2015 hols, so this is a late review. The Chateau is a lovely hotel, although we were not entirely convinced with the French theme. Our standard room was smallish, but comfortable enough. The bathroom was nice, modern and well appointed. Nothing remarkable though, we have certainly stayed in more memorable rooms. The service from Front desk...

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Thank ceemohan
Greater Wellington, New Zealand
Reviewed 3 September 2016

The facility was outstanding in all areas without exception, a credit to the management team. Many thanks! Staff were attentive and looked after all of your needs. Rooms were clean and the whole facility was really well maintained. I wouldn't hesitate to recommend this hotel to anybody who is looking for an outstanding hotel in a very lovely location.

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Thank childsm

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
It is World’s First Organic Wellness Destination Spa Resort situated majestically amidst a 150-million-year-old tropical rainforest • It is modelled after an 11th century medieval ‘Hault Koesnigburg’ castle in Alsace, France • The Chateau boasts 200 elegant rooms and suites • A premier spa destination where guests are offered the highest and uncompromising levels of service in their quest for a lifestyle transformation • Finest and most splendid array of organic products to relish guests from renowned organic toiletries to organic linen • Exquisite organic wine and beer while adoring fresh organic fruits and delights. Organic nourishment to incite pleasures • The Chateau prides itself on providing its guests with unprecedented organic gourmet dining experiences that will delight even the sharpest of palates • Spa sanctuary: The Chateau offers a definitive organic destination spa ritual that is an integral part of the experience at its European inspired, state-of-the-art spa, La Sante • The intuitive spa personnel who deliver personalized therapies and programs that are designed to meet individual needs and health goals ranging from body pampering, beauty, anti-stress, body cleansing, fitness, weight loss, and most interestingly the couple retreat, whilst also offering gentle guidance in the areas of nutrition and exercise • La Sante is the first to offer its clientele the use of illusive European thermal facilities which include a herbal infused sauna chamber, salt grotto or mud chamber, and a Soap Brush/Aquaveda heated bed with automatic body scrub facilities • With the resort’s quintessential focus on progressive well being and vitality, The Chateau is not only a retreat that embraces holistic ideas and relaxing principles but one that defines the eminent journey towards wellness. ... more   less 

Additional Information about The Chateau Spa & Organic Wellness Resort

Address: KM 48, Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi 28750, Malaysia
Region: Malaysia > Pahang > Bukit Tinggi
Price Range: $189 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chateau Spa & Organic Wellness Resort 5*
Number of rooms: 130
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Also Known As:
The Chateau Spa & Organic Wellness Hotel Bentong District
The Chateau Spa And Organic Wellness Resort
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Questions & Answers

Here's what travellers have asked, with answers from The Chateau Spa & Organic Wellness Resort staff and other travellers.
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Questions? Get answers from The Chateau Spa & Organic Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premier Room with a Mountain facing”
 of 5 bubbles Vignesh215, 31 Jan 2017 | Read review
“Mountain side view”
 of 5 bubbles ahkb2014, 30 Jan 2017 | Read review
“The best views are from the rooms facing the golf course”
 of 5 bubbles oap3, 25 Nov 2016 | Read review
“Ask for an upgrade during off peak.”
 of 5 bubbles Dan333_Malaysia, 30 Oct 2016 | Read review
“HIgher floor for a better view of the surrounding.”
 of 5 bubbles teikboonc, 21 Aug 2016 | Read review
5 of 5