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Extended Stay America - Fairfield - Napa Valley

65 reviews
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Traveller (6)
Room & Suite (5)
Dining (1)
Overview
  • Excellent20%
  • Very good26%
  • Average10%
  • Poor12%
  • Terrible32%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Wheelchair Access
Self-Serve Laundry
Breakfast included
2.5 Star Hotel
All hotel details
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (65)Write a Review
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1 - 5 of 61 reviews
Reviewed 7 August 2017

This was our first experience with this particular hotel chain. We chose them because they accept dogs and were reasonably priced. The woman at the front desk when we arrived was friendly and helpful. I had requested a non-smoking room but upon check in it...More

1  Thank Ryan H
Response from 00esa, General Manager at Extended Stay America - Fairfield - Napa ValleyResponded 8 August 2017

Ryan, we apologize for the smoke smell you encountered during your stay. We work hard to provide a clean and comfortable environment, and we're sorry the odor compromised your experience. We will follow up on your concerns to ensure we are well poised to serve...More

Hotel's Favourite
Reviewed 21 May 2017 via mobile

I like this hotel. From desk staff is friendly and courteous. Bed is clean and comfy. Close to shops, restaurants and stores. I love that. We were able to shop and go to the movies without driving far. Lots of restaurants too!!!More

Thank Renee P
Response from 00esa, General Manager at Extended Stay America - Fairfield - Napa ValleyResponded 22 May 2017

Renee, thank you for sharing your wonderful experience at Extended Stay America - Fairfield - Napa Valley. We are delighted to know you thoroughly enjoyed your time with us and that our outstanding hospitality and convenient location made it even more memorable. Thanks once more...More

Reviewed 30 July 2017

I enjoyed my stay here. This is a great location for a single or family to visit the area. Located near the mall and close to shops, restaurants, hiking, etc. Not to mention, reasonably priced value for the amenities.More

Review collected in partnership with Extended Stay
Thank Sheryl H
Response from 00esa, General Manager at Extended Stay America - Fairfield - Napa ValleyResponded 31 July 2017

Sheryl, thank you for sharing your experience at Extended Stay America - Fairfield - Napa Valley. We are delighted to read you loved the convenience of our location and found us to be a great value in the area. It was a pleasure hosting you,...More

Reviewed 24 July 2017

This place was foul! From the outside surroundings, to the lobby, to the smell in the hall, and finally our room. The front lobby staff was unfriendly and could give me the time of day. Our room was by far the worst place we have...More

Review collected in partnership with Extended Stay
Thank Krivera4512
Response from 00esa, General Manager at Extended Stay America - Fairfield - Napa ValleyResponded 25 July 2017

We are extremely sorry you encountered so many difficulties during your stay. This is not the service we generally provide, and it certainly doesn’t match our standards. Your feedback is appreciated, and it has initiated additional for our entire teams as we continuously improve. We...More

Reviewed 12 June 2017 via mobile

My family and I came here to stay and we got the room thru Priceline. We had requested a room with two queen beds, non smoking. We got the room with the two beds simple as that right... wrong. We came up north to celebrate...More

Thank coachdriver72
Response from 00esa, General Manager at Extended Stay America - Fairfield - Napa ValleyResponded 12 June 2017

We apologize for the smoke odor you encountered during your stay. We work hard to provide a clean and comfortable environment, and we're sorry the smell compromised your experience. We will revisit our deep cleaning program to see where we can make improvements so future...More

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Traveller (6)
Room & Suite (5)
Dining (1)
Hotel & Grounds (10)
Bathroom (1)
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 105 - USD 141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 105 - USD 141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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