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Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5

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Traveller (32)
Room & Suite (14)
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Overview
  • Excellent64%
  • Very good22%
  • Average7%
  • Poor5%
  • Terrible2%
Travellers talk about
“room was clean”(32 reviews)
“king suite”(14 reviews)
“great breakfast”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5
Special Offer: Double Points, Every Stay
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Offers from Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5
Special Offer: Double Points, Every Stay
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (638)
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637 results
Traveller rating
393
146
50
34
14
Traveller type
Time of year
LanguageEnglish
393
146
50
34
14
Show reviews that mention
All reviewsroom was cleanking suitegreat breakfastfresh fruitthe breakfast areafast foodwafflescomplimentary breakfasthot tubstay there againbreakfast staffbusiness tripsacramento areagas stationeasy accessexcellent customer servicefront desk staff
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1 - 5 of 637 reviews
Reviewed 5 days ago

The staff was friendly, the room was nice and the breakfast was decent. We did have a difficulty checking in on time as the hotel was understaffed in housekeeping and room turnover was slow. We got to our room at 3:30, a half hour after...More

Review collected in partnership with Hampton
Thank kristisadler68
Response from adolf m, General Manager at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5Responded 4 days ago

Thank you for your feedback and glad you enjoyed the amenities. We do sincerely apologize about the room readiness and have taken precautions to ensure that this was an isolated incident. We are glad that you will visit again and will ensure your next stay...More

Hotel's Favourite
Reviewed 15 February 2018

We checked in last Friday night with a friendly desk rep and it was a great start. The room was clean and spacious, with good climate control and even tasty coffee. The tub wasn't draining properly the next morning, but after a mention to the...More

Thank Jodel J
Response from adolf m, General Manager at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5Responded 16 February 2018

Thank you for the great feedback. Glad we could fix your tub in a timely manner and that you enjoyed our tasty breakfast. Please reach out to any future needs when your family comes to town.

Reviewed 6 days ago

We were going to a wedding. Planned on checking in at 3. The hotel has an arrangement with the wedding venue to provide a shuttle. The shuttle was to leave at 4:45. Room was not ready until after 5. We had to change in our...More

Review collected in partnership with Hampton
Thank Catherine M
Response from adolf m, General Manager at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5Responded 5 days ago

Thank you for your feedback and sincerely apologize for the readiness of your room. We have taken measures to ensure that this does not happen again. We do hope you still enjoyed your wedding and give us a chance in the future to show you...More

Reviewed 6 days ago

We were there for my cousin’s wedding, it should’ve been a happy occasion all throughout. Unfortunately when we got there our room ( and others as well) wasn’t ready yet.. didnt get a room until after the wedding around midnight.. didnt have a room so...More

Review collected in partnership with Hampton
Thank Rhayne1
Response from adolf m, General Manager at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5Responded 5 days ago

Thank you for your feedback and apologize that you had this experience during the weddings preparations. We understand how this affected your experience and are taking measures to ensure that this is an isolated incident. We are glad to hear that Makeba was still helpful...More

Reviewed 2 weeks ago via mobile

If the bed isn't right then nothing else can make up for it. King-sized bed, fitted sheet too small for housekeeping staff to get on all 4 corners. They left one side crumpled and unattached. Didn't work for me, and didn't notice until we turned...More

Thank mayorchim
Response from adolf m, General Manager at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5Responded 1 week ago

Thank you for your feedback on the housekeeping supplies and elevators we will get taken care of. Also thank you for the recognition on their response team and glad they could assist with the resources they had available. We hope you give us another chance...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Heated pool
Details
Price range
USD 154 - USD 233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Elk Grove
#1 Green Hotel in Elk Grove
#2 Business Hotel in Elk Grove
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 154 - USD 233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Elk Grove
#1 Green Hotel in Elk Grove
#2 Business Hotel in Elk Grove
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (32)
Room & Suite (14)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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AlikaAlex
15 October 2014|
Answer
Response from saceg_hampton_suites | Property representative |
Dear AlikaAlex, Thank you for considering our hotel for your future stay. We provide our guests with free amenities such as WiFi and hot full buffet breakfast in the morning, but regrettably we don't have any shuttle... More
1
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Room Tips
"not the Interstate side"
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"Top floor (4) if you can get it - I was on the third floor and heard every footstep, sneeze, and toilet flush..."
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"Best staff"
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"I always select the top floor facing away from the busy streets."
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