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The hotel has been under construction for 4 months so noise and dirt seem to be the norm. The hotel staff were friendly but not thorough. I had special request on my reservation and they didn't even review the request to attempt to satisfy them....More
1 Thank Beth S
Response from Holiday Inn E, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 9 March 2017
Our property is located at 2460 Maritime Drive, Elk Grove. Looks like you stayed at the other location in Elk Grove.
Customer Services Manager
Holiday Inn Express & Suites Elk Grove
Kudos for getting me a room on a miserable rainy night. But, housekeeping is poor. Bottle caps on the floor by the trash bin and TP on the floor. Wallpaper is damaged. Small TV. Tasteless eggs. Not one of the better HIEs I have stayed...More
2 Thank newyorker1953
Response from Holiday Inn E, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 25 February 2017
Thank you for your feedback regarding your recent visit at our hotel .
Please accept our sincerest apologies for the uncomfortable experience during your stay due to the room conditions. Rest assured that these issues will be looked into.
We value your comments...More
Quiet, close to freeway, fantastic breakfast buffet, friendly and competent front desk staff. There is a pool and hot tub but they're outdoors and not usable in January. I would highly recommend this LocationMore
Response from Holiday Inn E, Front Office Manager at Holiday Inn Express Elk GroveResponded 8 February 2017
Thank you so much for your review of our hotel.
I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.
We hope you will visit us again.
Not fancy but very clean and quiet. Breakfast ok. Doing construction so exercise room not up to par. Great location with shoppingand good eats nearby. Nice river walk too. Upgrade to large suit with two TV great for family.
I have stayed at the HIE hotel on Stockton Blvd & Hwy 99 before, and this time tried this West Elk Grove location. It is smaller with less frills than the Hwy 99 location, but beat them in two areas. A) They are less expensive....More
Thank Rob K
Response from Holiday Inn E, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 29 November 2016
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we...More
USD 144 - USD 208 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Family Hotel in Elk Grove
Non-Smoking Rooms ,
Number of rooms
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