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Embassy Suites by Hilton Hotel Los Angeles International Airport South

PricelineUSD 183*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 217*
USD 183*
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USD 191*
USD 191*
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Embassy Suites by Hilton Hotel Los Angeles International Airport South
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1,609 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Los Angeles International Airport South
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Showing 1,516: English reviews
Reviewed 14 March 2016 via mobile

My room was poorly insulated for sound and this was likely the loudest airport hotel I have ever stayed at with respect to planes coming in for a landing. I was exhausted from my travel and a similarly horrible shuttle experience as most reviewing here and still couldn't get to sleep with all the noise. I consider myself a heavy...

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Helpful?
Thank Mark R
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to share about your experience with us. We are terribly sorry to hear that you did not enjoy your stay due to the noise from the airport, our shuttle service, and the breakfast being unavailable before 6 AM. For future reference, if you book a king non-smoking room and request a room on the...

Greater London, United Kingdom
Reviewed 13 March 2016

Room was clean and quiet. Breakfast was well organised. Very calm place needed just before a long haul trip home. Swimming pool facilities great though busy on return journey home. The free drinks in the evening an added bonus.

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Helpful?
1Thank J J
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our hotel after your recent stay with us. It is wonderful to read that you enjoyed some of our hotel amenities. Our cooked to order breakfast is a great way to start your day. Again, I am very glad to hear that you had such a wonderful stay. Should you find yourself...

Dallas, Texas
Reviewed 13 March 2016

My family and I always try to choose Embassy Suites because we like the 2 rooms, the hot breakfast and evening reception. The LAX south Embassy Suites was good on those points, but on others points not so good and left us with an uncomfortable stay: (1) Reserved room for 4 people, but upon arrival only had 3 bath towels,...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kellymar
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to share about your experience at our hotel. We are terribly sorry to hear that you were unhappy with not getting the right amount of towels for you and your family and the setup of our cooling/heating system. I will share your comments with our housekeeping staff so they can address the concerns you...

Reviewed 13 March 2016 via mobile

This property is a bit dated, but good for families of five or six. Double beds are comfortable, but pull out couch mattress is terrible. Nice sized bath with additional sink in bedroom. Frig, microwave and coffee maker are good. Door between sitting room and bedroom helps with noise with families. Great breakfast available in the mornings.

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Helpful?
Thank donna h
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for your review of our hotel. We’re happy to hear that you and your family were satisfied with your stay, minus the couch mattress being terrible. I will share you comment about that with our housekeeping staff for follow up. We hope that you will choose to stay with us again the next time you are in Los...

San Francisco, California
Reviewed 12 March 2016

Shuttles run only on demand (just call them while walking to the arrivals level). FYI to return to the airport, they only run 2 shuttles during peak hours (every 30 min) and 1 shuttle during non-peak (every hour). Restaurant closed early for room service. It is a 15-20 minute walk to find food and the only place open after 11pm...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank John M
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to share your experience at our property. Please accept our most sincere apologies for missing the mark on the issues that you have addressed. As you’ve mentioned, we are working on a solution to resolve connectivity issues with our Wi-Fi. Your comments about the room not being cleaned will be shared with our housekeeping...

Florida
Reviewed 11 March 2016

This hotel is located close to Los Angeles airport and they have free shuttle service. They also have a complete free breakfast and a managers wine, etc. every night. The grounds and hotel were very clean and quiet. This allowed one to get a good nights sleep.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank DavidSaylor
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you very much for sharing your wonderful feedback about our hotel. We’re glad to hear that you thoroughly enjoyed your stay with us. We hope that the next time you are in Los Angeles you will choose to stay with us again. We look forward to being at your service. Rene Cortez Guest Services Manager Embassy Suites by Hilton...

Riverside, California
Reviewed 11 March 2016 via mobile

Less than 10 minutes to LAX. Hotel parking isn't free, but street parking can be had free if you arrive early... any day except Tuesday (Tues not permitted). Reception 530-730pm was ok, basically chips and popcorn with limited open bar (need your room key). Breakfast was usual quality for Embassy. Wifi was among the worst of any HH property ever...

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Helpful?
Thank Kauai-Biz-Traveler
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for sharing your feedback with us about your stay with us. We are terribly sorry that you had such a horrible experience with our Wi-Fi. We are in the process of finding a solution to fix the connectivity issues that you mentioned. Unfortunately we do not offer portable routers so I apologize that we did not offer you...

West Jefferson, OH
Reviewed 11 March 2016

As others have stated, the shuttle from the airport is the worst. I called them after we got our luggage and waited 50 minutes for the shuttle to arrive. This is ridiculous since the hotel is less than a mile from the airport. So I recommend you don't rely on the shuttle and you take a taxi or Uber. Once...

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Helpful?
Thank Don L
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for sharing your feedback about your recent stay with us. We apologize that you had a terrible experience with our shuttle service from the airport. We will take your comments under consideration as we constantly strive to improve our guest experience. Please contact me if there is anything that I can do for you. We hope that this...

Taipei, Taiwan
Reviewed 8 March 2016

Stayed here in Jan 2016. I'm a Hilton Diamond. The worst part of the experience is the first part -- getting the free shuttle at LAX. I stopped 3 different buses and they all told me that the LAX Airport South bus was a different bus; not one of them said that the proper bus only comes if you call...

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Helpful?
Thank John T
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to share about your experience with us back in January. We are very sorry to hear that you had a bad experience with our shuttle service and in our restaurant. Please feel free to contact me if there is anything I can do to make it right for you. We hope that this experience...

Conway, South Carolina
Reviewed 7 March 2016 via mobile

Service was good. Although a suite, the rooms are small. The pull out couch was very uncomfortable. The people at the desk, at breakfast , and at the managers reception at night were all very pleasant and helpful. Location was convenient to the airport and to other sights in the area. El Segundo has many good restaurants.

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Helpful?
Thank Placidtravels
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you very much for taking the time to review our hotel. We’re sorry to hear that the pull out couch was uncomfortable and that you felt like the rooms were too small. However, we’re glad to hear that you were satisfied with our staff and our location. We hope that you will choose to stay with us again in...

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11/06/2017 12/06/2017
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Near Embassy Suites by Hilton Hotel Los Angeles International Airport South

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite LAX Airport Hotel offers 349 newly renovated two-room suites, complimentary cooked-to-order breakfast, free evening reception*, and free shuttle service to/from Los Angeles International Airport as well as amenities including an indoor pool, fitness center, and business center. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Los Angeles International Airport South

Address: 1440 E Imperial Ave, El Segundo, CA 90245-2623
Region: United States > California > El Segundo
Price Range: $240 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles International Airport South 3.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites
Hotel Style:
#4 Romantic Hotel in El Segundo
#4 Business Hotel in El Segundo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing norht to the airport runway are better than the south side.”
Q2255RXkeithm, 23 May 2017 | Read review
“if you want a quieter room ask to stay by the pool area”
NewJersey771, 3 May 2017 | Read review
“I only saw my own room and it had completely frosted windows, which was actually fine. Extremely quiet despite airport.”
MarjorieW755, 1 Apr 2017 | Read review
“Far side from runway.”
337beth, 31 Mar 2017 | Read review
“Insist on Room at back of hotel”
desert85, 18 Mar 2017 | Read review
5 of 5
Priceline
USD 183* /night
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EmbassySuites.comUSD 191
Booking.comUSD 191
CancelonUSD 217
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Prices are for 1 room, 2 adults
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