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Courtyard Los Angeles LAX/El Segundo

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Courtyard Los Angeles LAX\/El Segundo
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562 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Start your review of Courtyard Los Angeles LAX/El Segundo
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Reviewed 6 days ago NEW

I went to this hotel the week of Jan 31. Absolutely horrible experience. I found bed bugs on my pillow case, crawling through my hair. I left immediately at 6am the next day and couldn't find a single staff around to help. I called the staff and since I had already had my company pay for it in advance, they...

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Helpful?
Thank Sze Hui C
Reviewed 2 weeks ago via mobile

THE GOOD: Service: Every staff person was pleasant & friendly. Extra kudos to Whitney who assisted getting us checked in. I was traveling with friends & their 2 yr old who had fallen asleep in the car. Staff took extra care to handle things quickly and quietly to let her snooze. Rooms: Rooms are spacious, clean, and efficient. Beds are...

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1Thank John C
Delhi, Delhi, India
Reviewed 2 weeks ago via mobile

The hotel is great in all aspect and the hospitality is beyond expectation. The only thing lacked was the Wifi connectivity for free guests which goes on and off. Tried the bistro cafe for dinner, it was a filler and the experience was good. The best part about the hotel is the proximity to Airport and they also provide airport...

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Helpful?
Thank HarishG1976
Los Angeles, California
Reviewed 3 weeks ago

My husband and I have been traveling quite a bit recently and had an array of experiences along the way. I can say beyond a shadow of a doubt, the Courtyard El Segundo/LAX front desk staff has been the most knowledgeable, professional, attentive, considerate and efficient out of all the hotels we've stayed in during this quarter of traveling year-to-date....

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Helpful?
Thank StarPuccino
Wallingford, Pennsylvania
Reviewed 4 weeks ago

We've stayed here 3 times and have been very happy with the location, accommodations, service, and also the Bistro and easy parking. This last time my husband required some extra services, following an illness, so we stayed in a very nice accessible room -- which was just what we needed.

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Helpful?
Thank PhoebeRR
LAXCA, Manager at Courtyard Los Angeles LAX/El Segundo, responded to this review

Dear PhoebeRR, Thank you for sharing your experience at the El Segundo Courtyard through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them...

California Central Coast
Reviewed 4 weeks ago

We vacationed and stayed at another Marriott hotel for the week, but wanted to spend our last night closer to the airport so we didn't have to worry about traffic, returning the rental car, etc. The hotel was nice, lobby was fresh and the rooms were clean and comfortable. Free Wi-Fi. Close to LAX - had time to fill up...

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Helpful?
Thank BobwithBangs
LAXCA, Manager at Courtyard Los Angeles LAX/El Segundo, responded to this review

Dear BobwithBangs, Thank you for sharing your experience at the El Segundo Courtyard through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them...

Houston, Texas
Reviewed 19 January 2017

This Courtyard was updated, clean, and pretty quiet. It's a great place to stay if you are flying to/from LAX and would like to be closer to the airport to cut down on commute time. Parking is also free which is definitely a bonus!

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Thank Jessica B
Amana, Iowa
Reviewed 15 January 2017

We were on a Rose Bowl Parade tour and this is the place that was used by the travel company. We were very happy with this motel. Could be updated, but it was OK. Front desk people were very helpful. Room was clean and they cleaned daily.

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Thank AmanaSH
Ocean Park, Washington
Reviewed 11 January 2017

This is a representative Courtyard hotel with the standard Bistro offerings. Rooms were thoroughly clean and airport noise was effectively muted. Effort was needed to resolve a spurious charge, but it was handled well. Dead bolt on door would not engage.

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Helpful?
Thank Sheplabs
LAXCA, Manager at Courtyard Los Angeles LAX/El Segundo, responded to this review

Sheplabs, Thank you for taking a few minutes to provide us with comments about your recent stay. We aim to provide a positive and memorable experience to all our guests, so we appreciate you for choosing to stay with us. I hope you continue to stay with us whenever your travels bring you back to the El Segundo area! Jaime...

Millbrae, California
Reviewed 10 January 2017

I have stayed here over 10 times now. Good parking access (though they now charge for it??) Reliable courtyard brand, up to Courtyard Standards. Clean. Probably could use some updates such as new TVs.

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1Thank Burlingame_Gaucho

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Los Angeles LAX/El Segundo in El Segundo, CA, is ideally located near Hermosa Beach and 10 minutes from Los Angeles International Airport (LAX). Our hotel in El Segundo provides complimentary shuttle service to and from LAX (4:30am - 11pm) as well as free wireless Internet throughout the hotel. Our state-of-the-art lobby features flexible, inviting work spaces and a GoBoard digital information center where users can check news, weather and airport conditions. The renovated lobby is also home to The Bistro - Eat. Drink. Connect., our on-site American restaurant serving healthy breakfast and dinner options as well as specialty Starbucks beverages and evening cocktails. Our LAX hotel is situated near a variety of Fortune 500 company offices, including Chevron, Mattel and Oracle, as well as a number of beautiful local beaches. During downtime, guests can relax in our outdoor swimming pool or stay in shape at our well-equipped fitness center. Book your stay at our Courtyard hotel in El Segundo, CA! ... more   less 

Additional Information about Courtyard Los Angeles LAX/El Segundo

Address: 2000 East Mariposa Avenue, El Segundo, CA 90245
Region: United States > California > El Segundo
Price Range: $173 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Los Angeles LAX/El Segundo 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriott Los Angeles Lax/El Segundo Hotel El Segundo
Courtyard Los Angeles Lax
Courtyard El Segundo
El Segundo Marriott
El Segundo Courtyard
Hotel Style:
#5 Business Hotel in El Segundo
#5 Family Hotel in El Segundo
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Los Angeles LAX/El Segundo staff and other travellers.
4 questions
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Questions? Get answers from Courtyard Los Angeles LAX/El Segundo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can park near a doorway closest to your room.”
 of 5 bubbles PhoebeRR, 25 Jan 2017 | Read review
“Seemed like all rooms were good, we were on the 3rd floor and it was quite”
 of 5 bubbles AmanaSH, 14 Jan 2017 | Read review
“No distinction I recognized.”
 of 5 bubbles Sheplabs, 10 Jan 2017 | Read review
“Get one facing the pool if you like a quieter stay”
 of 5 bubbles Boeing767, 13 Nov 2016 | Read review
“Very nice place & a proper distance from LAX, just a little pricey.”
 of 5 bubbles 1Kenneth1, 28 Oct 2016 | Read review
5 of 5