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Villa Serena Motel El Cajon

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Overview
  • Excellent26%
  • Very good20%
  • Average6%
  • Poor6%
  • Terrible42%
13 Oct 2016
“Very smelly and dirty”
2 Aug 2016
“Run down room. Not nice”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Kitchenette
2 Star Hotel
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Rooms
8 Jul.9 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (15)
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1 - 5 of 15 reviews
Reviewed 14 October 2016 via mobile

My husband stayed here for just one night but according to him , the room is so dirty and smelly According to my husband , he'd better stay in a hostel, much cheaper and cleaner. Hope the management will do a proper cleaning of this...More

Thank lovelymom7
Reviewed 2 August 2016

Got smelly smoking rooms despite requesting non-smoking. Was told all non-smoking rooms were already occupied. Sanitaryware marked with cigarette burns. Kids were a bit scared to stay there after seeing security door on reception and rough looking characters staying in some other rooms. Very expensive...More

2  Thank Ken M
Response from management619, Manager at Villa Serena Motel El CajonResponded 8 August 2016

Feedback from our guests is enormously appreciated. We are so happy to hear you. we appreciate the opportunity to rectify any issue our guests may have, no matter how small it may seem. We hope you keep us in mind the next time your travels...More

Reviewed 30 June 2016

Nice place to stay and the rooms are as you would expect. Nothing too fancy. I wouldn't stay here for a luxury experience. It's a nice place to stop by on a long trip without breaking the bank. Very easy to get to and centrally...More

Review collected in partnership with this hotel
Thank johnsZ8583LF
Response from management619, Manager at Villa Serena Motel El CajonResponded 12 July 2016

Feedback from our guests is enormously appreciated. We are so happy to hear you enjoyed your stay and you were able to find the comfort you desired. Our renovated rooms provide all the amenities you could need when staying for a short or a long...More

Reviewed 29 June 2016

The front desk person barbra was great we had a good stay for a week the cleaning staff was good good location for what we needed it for good prices also i would recommend this hotel to anyone who wa going to el cajonMore

Review collected in partnership with this hotel
Thank jainsamir257
Response from management619, Manager at Villa Serena Motel El CajonResponded 30 June 2016

Feedback from our guests is enormously appreciated. We are so happy to hear you enjoyed your stay and you were able to find the comfort you desired. Our renovated rooms provide all the amenities you could need when staying for a short or a long...More

Reviewed 13 June 2016

Very nice hotel compared to many others in El Cajon at the same price range. Nice furniture, clean, and comfortable rooms, and the area is not a problem either, whereas the building is not a hangout for the undesirables. The employees are not annoying, and...More

Thank Bhavin P
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
USD 74 - USD 126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 74 - USD 126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Questions & Answers
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Room Tips
"clean rooms"
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"clean and nice"
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"Next month"
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"don't even get close to this place!"
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