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Ayres Suites Diamond Bar

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Ayres Suites Diamond Bar
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523 Reviews from our TripAdvisor Community

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Showing 506: English reviews
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Reviewed 6 days ago NEW

I like this hotel because everyone is very kind and willing to help you. The rooms are very clean. The food is very good but the most is the happy attitude of each one including the manager. The happy hour was also fantastic. I will come back soon. Thanks for all your attentions.

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Helpful?
Thank margaritac842
Reviewed 1 week ago

This, I have to say, is the first time I've ever felt traumatized by a hotel. I was there with my daughter and boyfriend over the weekend for a wedding. Everything was fine, there was perhaps some foreshadowing on Sat. when a girl at the front desk told me I should hide my e-cigarette from the rest of the staff....

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Helpful?
Thank Tracy H
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Tracy H, Thank you for taking the time to write a review based on your daughter's experience at our hotel. I would like to apologize for any inconvenience(s) your party faced during your stay. I would like to assure you that we do not and would not charge a smoking fee simply because we see a pack of cigarettes...

Reviewed 2 weeks ago via mobile

Had a great experience from check in to check out. Reservation was accurate. Very attentive staff, clean rooms, nice breakfast. Highly recommended. Only stayed one night but I would definitely come back again.

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Helpful?
Thank Billp442
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Billp442, Thank you for taking the time to write a review based on your recent stay with us. Our team works diligently to provide excellent accommodations and service. We are pleased to know that we met your standards and hope we have the opportunity to welcome you back soon! Sincerely, Beatriz Peon General Manager

Reviewed 2 weeks ago via mobile

I love the hotel & the staff are top notch! Plenty of parking and clean! The breakfast is on point! Happy hour too?! Nice touch! I WILL be back! Super clean rooms! I can't find anything to complain about! Just super excellent hotel!

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Thank Gabe M
Reviewed 3 weeks ago

The staff was extremely helpful and professional, the room was spacious and very clean and the food was top quality. Highly recommend this property. we plan on staying here next time we are in the area.

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Thank Beth H
Reviewed 4 weeks ago

large clean room. nice breakfast , very friendly service, informations . I,ve stayed for almost twenty days, and it was really comfort and nice experience. For business trip, this hotel can be one of the best in these area.

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Thank Yoonjoon C
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Yoonjoon C., Thank you for taking the time to write a review based on your recent stay with us. We appreciate your wonderful compliments regarding our accommodations, complimentary breakfast, as well as our friendly guest service. Thank you for your review and we hope to welcome you back very soon! Sincerely, Beatriz Peon General Manager

Phoenix
Reviewed 14 February 2017 via mobile

I was in the area for business and stayed here one night. It was my first time. After a long day I finally checked in and found the room to be hot and muggy. I spent the next 10 minutes battling with the room A/C unit which is non-traditional. Try leg page long instructions were frustrating and difficult to follow...

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1Thank LivinInAZ
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear LivinInAZ, Thank you for your time in reviewing your recent experience at our hotel. We appreciate your sincere feedback and hope to have the opportunity to welcome you back for another comfortable stay soon. Sincerely, Beatriz Peon General Manager

Reviewed 14 February 2017

This is our third stay at this hotel during the last few months. The staff are consistently friendly and helpful. We also have had a chance to work with the management and they are also very accommodating and friendly which reflects in their staff. Rooms are spacious, well maintained and have all the standard things you would expect. One thing...

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Helpful?
Thank Nadeem M
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Nadeem M, Thank you for taking the time to write a review based on your recent experience as our guests. We truly appreciate your kind compliments concerning our spacious accommodations and well-kept grounds. We hope to be welcoming you back again soon! Sincerely, Beatriz Peon General Manager

Henderson, Nevada, United States
Reviewed 20 January 2017

This hotel is close to office for corporate meetings, and we book here mostly because of a lack of hotels in the area. LIKES: Friendly staff consistently, good Starbucks nearby. In room fridge, good coffee in mornings DISLIKES: - Ayres: when your HVAC system needs a 6"x8" placard of instructions on how to turn on and operate, IT IS TOO...

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Thank Edward K
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Edward K, Thank you for taking the time to write a detailed review concerning your recent stay with us. While I was happy to read that you enjoyed our location, friendly team members, and the coffee, I would like to apologize for any inconsistencies you encountered concerning the HVAC system, fitness center, water pressure, and outdoor pool. We certainly...

Reviewed 16 January 2017 via mobile

The rooms are great and the customer is very helpful. All around a great experience. The breakfast tastes great. The happy hour always welcomes you home from a hard days work. The bed mattress is of top quality, I always get a good night's rest. The shuttle service is very convenient way to get around to go to dinner. The...

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Helpful?
Thank Sergio G
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Sergio G, Thank you for taking the time to write a review based on your time with us. Your compliments are warmly welcomed and we certainly hope to welcome you back soon. Sincerely, Beatriz Peon General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The charm and elegance of a European-inspired boutique hotel await you at Ayres Suites Diamond Bar! You’ll find all of the luxurious guest rooms at Ayres Suites Diamond Bar are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast! Ayres Suites Diamond Bar welcomes travelers to all of the exciting business, recreational, and entertainment attractions Diamond Bar, CA has to offer. Go splash in the water at Raging Waters with the family or discover the Pomona Fairplex. Located directly next door is the magnificent Diamond Bar Golf Course, making it the most convenient round of golf you've ever played. And you'll be glad to know that Ontario International Airport is just a short drive away. ... more   less 

Additional Information about Ayres Suites Diamond Bar

Address: 21951 Golden Springs Dr, Diamond Bar, CA 91765-2450
Region: United States > California > Diamond Bar
Price Range: $183 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayres Suites Diamond Bar 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Ayres Suites Diamond Bar Hotel Diamond Bar
Ayres Hotel Diamond Bar
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Suites Diamond Bar staff and other travellers.
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Questions? Get answers from Ayres Suites Diamond Bar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amazing staff and good rate”
 of 5 bubbles margaritac842, 18 Mar 2017 | Read review
“Best rooms have golf club views and further away from highway.”
 of 5 bubbles 956nadeemm, 13 Feb 2017 | Read review
“Rooms on the backside closer to the highway- You'll hear the noise. Request east room”
 of 5 bubbles EdwardK926, 19 Jan 2017 | Read review
“All rooms are pleasant.”
 of 5 bubbles connerc978, 15 Dec 2016 | Read review
“We asked for a ground floor room when reserving and they complied without any fuss.”
 of 5 bubbles E9648RNcharlesb, 26 Nov 2016 | Read review
5 of 5