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The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
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1,853 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Laguna Niguel
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Showing 1,793: English reviews
Reviewed 25 April 2015

Stayed at this hotel for one night while attending a conference in April. Great location on a bluff overlooking the Pacific Ocean. Not far from Laguna Beach and all the restaurants that town has to offer. Very attentive staff and a great place to sit with a cocktail and enjoy the views.

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Helpful?
Thank Reumann
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for staying with us and we look forward to welcoming you back for a much longer visit next time.

Reviewed 22 April 2015 via mobile

I had hoped for a view of the ocean after an 11 hour flight. What I got was a 3 hour delay to access my room at 4pm and a room with a view of the valet drop off in the car park. Returning after supper I found a mini bar devoid of even water. 25 mins til room service...

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Helpful?
2Thank EmmaGood1
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for letting us know. We greatly appreciate this very valuable feedback. We can certainly note this preferences in your profile so that we have all of these requests in place prior to your arrival. Our sister properties would be able to share these requests as well. Thank you and we look forward to welcoming you back so we...

Austin, Texas
Reviewed 18 April 2015

I've stayed in some pretty unimpressive Ritz-Carltons, so I was pleasantly surprised at how gorgeous and comfortable this Ritz is. The hotel is perched on a cliff above a beautiful, classic Southern California beach. I stayed on the club level which felt very cozy and comfortable, if a bit labyrinthine. My room was on the small side but very clean...

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2Thank Veronica S
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your kind comments. We look forward to you being our guest again soon!

Boston, Massachusetts
Reviewed 15 April 2015

Wow, what an outstanding hotel and staff! We stayed at the hotel to celebrate our mother's 81st birthday (and an escape from a brutal Boston winter) and Laura H. at the front desk made it feel so special for her -- she's a true class act. The grounds, the ocean views and of course, that exceptional Ritz Carlton service were...

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2Thank K L
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted we were able to provide some much needed relief and sunshine to your brutal Boston winter! Thank you for celebrating with us. We look forward to celebrating more special events with you in the future.

Las Vegas, Nevada
Reviewed 14 April 2015

From the moment you arrive you are treated like royalty. Valet and belldesk were quick and professional. Our room keys were ready when we arrived and we were escorted to our room by James who was friendly, knowledgeable and professional. The room was beautiful with a balcony overlooking the pacific ocean the california coastline. With access to the beach, a...

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Helpful?
2Thank mmikolajewski
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you enjoyed your experience at our resort and we look forward to creating many more meaningful memories for you soon.

NJ
Reviewed 13 April 2015

This is a gorgeous property. The ocean and coastal views were amazing. The rooms are on the small side and somewhat tired. We stayed on the club level, which was not as good as other clubs in the Ritz collection. The service was somewhat spotty, but problems were resolved by management.

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Thank ab2008
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for posting a review about the resort. We look forward to being of service again to you in the near future.

Farmington Hills, Michigan
Reviewed 13 April 2015

I just returned from the best resort stay I have ever experienced! The location is second to none with the most incredible vistas. From the moment my husband and I arrived, we knew it would be a stay to remember. The lobby is beautiful, elegant and clean - SO clean. The staff is friendly and helpful. Our room was just...

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Helpful?
1Thank Stacey M
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for truly enjoying the experience we created for you! We promise to provide you with another unique and memorable visit the next time you return.

Illinois
Reviewed 12 April 2015 via mobile

We stayed over spring break for one week. We've stayed at many Ritz properties but find this one in particular to be the best. The staff goes above and beyond in every way. They are so nice, helpful and accommodating. The hotel is gorgeous! The room we stayed in opened directly to the grass which was great for kids to...

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Helpful?
Thank Jessica666
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your delightful post and photo. We are so glad you enjoyed our many offerings and personal service. We strive to make sure all of our guests of any age have a unique and memorable experience with us. We look forward to welcoming you and your family back soon. If we can prepare anything prior to your arrival...

Chicago, Illinois
Reviewed 12 April 2015

This is such a gorgeous property situated on cliffs overlooking the Pacific Ocean! I slept like a princess the two nights I stayed here. The service and staff was impeccable. I wish I could only have stayed longer.

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1Thank Melina G
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for staying with us! Your sleep experience is very important to us and we are delighted you enjoyed it. We look forward to welcoming you back soon.

Reviewed 12 April 2015 via mobile

This is one of the best hotels and locations that I have ever been to. It looks out over the Pacific. The staff was very friendly and helpful. I was there on business, so I didn't have as much time as I would have liked to enjoy all the amenities, but I can't wait to come back with my family...

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Helpful?
Thank Bdelatorre
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

When will you be returning? We can't wait!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Region: United States > California > Orange County > Dana Point
Price Range: $846 - $1,412 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 Romantic Hotel in Dana Point
#1 On the Beach Hotel in Dana Point
#2 Business Hotel in Dana Point
#2 Green Hotel in Dana Point
#3 Family Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Laguna Niguel staff and other travellers.
14 questions
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Questions? Get answers from The Ritz-Carlton, Laguna Niguel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a terrace level room with fire pit”
  • Private fire pit was my favorite amenity!
  • I can't resist a 5-star bath
 of 5 bubbles 105arielm, 15 Jan 2017 | Read review
“Ocean view of course!”
 of 5 bubbles 626gaild, 14 Jan 2017 | Read review
“Get an ocean facing room.”
 of 5 bubbles TonyFi18, 8 Jan 2017 | Read review
“ocean view”
 of 5 bubbles lux4me, 7 Jan 2017 | Read review
“Ocean view worth every penny”
 of 5 bubbles ashdee1230, 6 Jan 2017 | Read review
5 of 5
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