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The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
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1,905 Reviews from our TripAdvisor Community

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Showing 1,845: English reviews
Toronto, Canada
Reviewed 5 August 2015

Stayed for 3 nights. Our first night we were placed in a garden room which was in heavy need of a makeover. The roomy was also smelled of mildew. The staff are fantastic as the next morning we were upgraded to a partial ocean view. This was greatly appreciated. Overall the hotel rooms do need to be updated to ritz...

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Helpful?
1Thank Rockrobbie
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your valuable feedback. We greatly appreciate it and we are excited to share our upcoming room enhancements with you as soon as they are completed. Thank you for staying with and we look forward to welcoming you back.

Mill Valley, California
Reviewed 5 August 2015

The hotel is extremely busy during peek weekends. Although the staff do their absolute best to try and make your stay enjoyable, if you're looking for a more relaxing resort explore the Montage Resort a few miles north.

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Helpful?
Thank Timothy O
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel for your luxury needs. We enjoyed creating a memorable experience for you. Southern California is a wonderful destination anytime, especially during the summer months.

Houston, Texas
Reviewed 4 August 2015

The property is classic Ritz - beautiful. Service is spot-on. Overall a bit old school on the California beach. We arrived on a Friday in August and the place was teaming with two large wedding parties and families galore. We are a couple without children and don't travel to hotels that cultivate families, so this was surprising and disappointing. More...

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Thank Jonathonglus
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for staying with us and providing your valuable feedback. Your loyalty and satisfaction are very important to us. Please feel free to contact our Executive Office directly for any future assistance. We hope to see you again soon!

Hong Kong
Reviewed 2 August 2015 via mobile

Perhaps the grande dame in its category south of LA, the Ritz Carlton Laguna Niguel never fails to deliver. The service is what really sets this monarch beach jewel apart from the rest. In every department--from the pool to checkin to room service to valet -- it's clear there is a profound service ethic -- indeed an instilled can do...

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Thank spencerstuart
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for celebrating with us. We enjoyed creating a memorable experience for you. We are very excited to share with you many of our forthcoming enhancements in the months to come. You won't be disappointed!

Rockville, Maryland
Reviewed 1 August 2015 via mobile

We went to the Ritz on an anniversary trip and the whole experience was fabulous! The hotel is very stately and perched in a magnificent location on a cliff overlooking the Pacific. Beach chairs and towels were available for guests and they could be set up on the beach too if you wanted. We had breakfast in Raya which was...

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Helpful?
Thank Mamafish4
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for enjoying are outlets and our beach offerings. We are delighted you enjoyed your Ritz-Carlton experience and we look forward to welcoming you back soon.

Reviewed 31 July 2015 via mobile

This is by far the best hotel I have ever stayed in. Great food. Great rooms. Views are spectacular. And the staff is very friendly and accommodating. The beach is wonderful they shuttle you down and then you check in with a beach butler who will carry your stuff down and set it up.

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Thank Jack E
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel. It is hard not to enjoy our magnificent surroundings and we are delighted we provided an effortless outing to the sand for you. It is definitely worth it. We hope you return soon!

Chicago, Illinois
Reviewed 30 July 2015

Beautiful property, can't find better views, only negative would be that the rooms could be a more luxurious. We splurged on a Firepit room, assuming we would have a bit nicer accommodations but it was a regular room with the Firepit on the patio. Still amazing hotel, food and service were great and it has it's own beautiful beach. Would...

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Thank ACW35
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your valuable feedback! We look forward to creating many more unique, memorable, and personal experiences for you soon.

Boise, Idaho
Reviewed 29 July 2015

After spending a week at a beach house in Newport Beach, we wrapped up our California trip by adding two nights at the Ritz Carlton!! The location is amazing and our service at the Club Level is always outstanding!! Penni, Mary, Mercedes and all the other helpful concierge do their very best at making our stay so memorable!! We will...

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1Thank mummycentric
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing to add us to your vacation! It was wonderful to have you and we look forward to welcoming you back to our Club Level very soon.

Sugar Land, Texas
Reviewed 29 July 2015

this is a beautiful property! great food/very kid friendly ! i wish the beach wasn't such a trek but it's worth it once you're down there the spa is beautiful beware the water is cold in the pools and beach...they said pool was heater but it did not feel like it BRRRRRRR

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Thank TexasMom78
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you enjoyed your experience at our resort. We enjoyed creating memories for you and hope you will be back soon to enjoy our magnificent surroundings.

Philadelphia, Pennsylvania
Reviewed 28 July 2015

Of course, since it is a Ritz Carlton, one has certain expectations when staying here. The staff is extremely friendly and polite; for example, they stand to the side in the hallway when you walk by, but smile and say hello. The grounds are simply fabulous with lush well maintained plants everywhere. There are ample places to catch the spectacular...

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Thank bcwjlw
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for choosing The Ritz-Carlton, Laguna Niguel. It was a pleasure having you with us and we are delighted you enjoyed your overal experience. Our team is dedicated to creating unique and personal memories that we hope last a lifetime. Thank you very much for constructive feedback. It has been taken...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Region: United States > California > Orange County > Dana Point
Price Range: $888 - $1,407 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 Romantic Hotel in Dana Point
#1 On the Beach Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Laguna Niguel staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Laguna Niguel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an ocean view! Spectacular!”
 of 5 bubbles wheelie07042, 18 Feb 2017 | Read review
“Ocean front or ocean view - great sunsets”
 of 5 bubbles 244phyllisa, 12 Feb 2017 | Read review
“Ocean view. Request a room with a fire-table (on bottom floor).”
 of 5 bubbles TripCaper, 6 Feb 2017 | Read review
“Ocean view”
 of 5 bubbles JohnVLaw, 4 Feb 2017 | Read review
“I have stayed in several areas of the hotel, of course Ocean View is the Best, loved the outdoor fireplace. Garden Rooms are also nice.”
 of 5 bubbles marywW7064ET, 4 Feb 2017 | Read review
5 of 5