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The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
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1,780 Reviews from our TripAdvisor Community

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Showing 1,720: English reviews
san diego
Reviewed yesterday NEW

Dog haven Beautiful property, but lacks the elegance of the original Ritz. Oceanfront room had a beautiful view; service was excellent and staff members were cordial and accommodating. Only complaint would be the barrage of dogs on the property. The hotel hosts a monthly charity event for dogs and their owners. Great for them - not so great for guests...

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Helpful?
Thank funsandiego
Dublin, Ireland
Reviewed yesterday NEWvia mobile

This is an amazing hotel with amazing views. We went for Sunday lunch. With flowing champagne. Was fabulous. Would definitely wish to return some day. The views of the beach and ocean below are amazing.

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Thank mariatia23
grenille
Reviewed yesterday NEW

Just checked in for a 3-day conference. This is the most amazing location ever! Gorgeous views, but not from my sad little room under a bunch of trees at the corner of the pool. As other reviewers have mentioned, rooms are smaller than I anticipated, though it seems from the reviews that there are larger rooms elsewhere, plus club rooms...

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1Thank grenille
Reviewed yesterday NEW

My husband and I had the best time at our November 2016 stay! We particularly enjoyed the club level accommodations and the excellent service from the staff. Thanks to Andrew Fernandes and his great hospitality!

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Thank Jennifer L
Chicago, United States
Reviewed yesterday NEW

We had the best experience at the hotel. It was so much fun to stay there. The staff was very welcoming and made sure we had everything we needed to enjoy our trip. Would stay at the hotel again in a heartbeat.

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Thank jillmZ7535CF
Atlanta, Georgia
Reviewed yesterday NEW

This is a one of a kind Ritz as the location is superb. The attention to detail is remarkable and the quality of service unsurpassed by any other hotel we have visited in recent years. From the moment you drive up you feel special. The warm smiles and exceptional service from the staff is consistent from the time you arrive...

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Thank Mike M
Clearwater, Florida
Reviewed 2 days ago NEW

From the moment we walked in the door, we were treated like honored guests. Roy was very attentive and interested in how he could make our stay memorable. In celebration of my husband starting a new job, he put us in the most lovely room with a view. We were so smitten with the surfers and crashing waves, we opted...

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Thank BebeRuthie
Reviewed 2 days ago NEW

Had a recent business and pleasure stay for 2 days and it was outstanding. Great service, excellent facilities, and wonderful staff. And the location is phenomenal. Would gladly stay here again, and maybe longer next time!!

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Thank Doug L
Kensington, United States
Reviewed 3 days ago NEW

The room overlooking the ocean with a fire pit truly made our stay unforgettable. It was our honeymoon and the evening of our arrival we were surprised by champagne and chocolate covered strawberries! It was so special.

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Thank C3005HYemilyl
Monte Rio, California
Reviewed 4 days ago NEW

Was charged for smoking in the room when we didn't. We don't even smoke and had a 2 yr old with us. Staff treated us like criminals and were disgustingly rude, banging on our door as our baby tried to nap

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1Thank Amytanzman
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are troubled by this incident and are thankful you brought it to our attention. At your earliest convenience, please contact us directly, as we would like to rectify this situation as best as possible.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Region: United States > California > Orange County > Dana Point
Price Range: $841 - $1,421 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 On the Beach Hotel in Dana Point
#1 Romantic Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Laguna Niguel staff and other travellers.
14 questions
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Questions? Get answers from The Ritz-Carlton, Laguna Niguel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room with an ocean view or you'll be kicking yourself (like I am).”
  • Not much to see here.Sigh.
  • Lots of marble.
 of 5 bubbles grenille, 6 Dec 2016 | Read review
“Don't stay on the first floor if you can avoid it”
 of 5 bubbles kele50, 29 Nov 2016 | Read review
“We like the club level rooms, but any ocean view should be very nice as well.”
 of 5 bubbles Z4952RWbruces, 25 Nov 2016 | Read review
“Ocean view rooms are spectacular. Garden view rooms have great views of greenery and sometimes the pool area.”
 of 5 bubbles 941sherryt, 20 Nov 2016 | Read review
“If you want any pleasant view, even if a garden, pay the upgrade.”
 of 5 bubbles waitomof, 14 Nov 2016 | Read review
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