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Riviera Shores Resort

79 reviews
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Traveller (37)
Room & Suite (15)
Pool & Beach (3)
Overview
  • Excellent12%
  • Very good45%
  • Average21%
  • Poor12%
  • Terrible10%
Travellers talk about
Free Internet
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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1 - 5 of 76 reviews
Reviewed 3 weeks ago via mobile

This hotel is in need of upgrade. The room we were in had old worn carpet and worn out furniture. The sofa cushions we're dilapidated. Since Diamond Resorts has taken over they have upgraded a few rooms but most need to be revived. The hotel...More

1  Thank debra b
Reviewed 3 December 2017

An exchange through Interval, worst ever. Basically was told that as an II exchange we wer below the 3rd and lowest "tier" for their owners. We are on the second level directly across from the housekeeping area in a 2 bedroom unit that does have...More

Thank peggymtz
Response from Diamond R, Manager at Riviera Shores ResortResponded 11 December 2017

Riviera Shores Resort appreciates your candid feedback. We work on a continuous basis to upkeep our resort and will continue to do so, as we strive to provide an optimum vacation experience to all members, owners, and guests. Front desk is accessible 24 hours and...More

Reviewed 24 November 2017 via mobile

We booked this resort several months ago since the availability is scarce. Our check-in was seamless. We said no to the owner update a d were not pressured the rest of our stay. Our suite was ocean facing and the sunsets were phenomenal. We picked...More

Thank Berlinda B
Reviewed 3 October 2017

Great water view. Helpful staff. Nice room with kitchenette, table & chairs and sofa. Extensive remodeling was going on during our stay. This resort is part of the Diamond International system and they do make a strong effort to have their guests attend an informational...More

2  Thank Stephanie4436
Reviewed 14 September 2017 via mobile

We visited this "resort" as part of the sampler package, which we purchased from Diamond Resorts as an opportunity to "date us before you marry us." Using this analogy, the Riviera Shores is the ugly sister of the person we thought we were dating. This...More

3  Thank afcfan0107
Response from Diamond R, Manager at Riviera Shores ResortResponded 20 September 2017

We appreciate your membership and providing your candid feedback. We apologize for the inconvenience of the noise; we can understand how frustrating that may be to have to hear during your stay. It certainly is not our intent to mislead. One of our key priorities...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Internet
Beachfront
Free Parking
Hotel Amenities
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Free Parking
Laundry Service
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
USD 111 - USD 273 (Based on Average Rates for a Standard Room)
Hotel Style
#6 On the Beach Hotel in Dana Point
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 111 - USD 273 (Based on Average Rates for a Standard Room)
Hotel Style
#6 On the Beach Hotel in Dana Point
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (15)
Pool & Beach (3)
Hotel & Grounds (25)
Questions & Answers
Ask a question
Tara R
6 May 2016|
AnswerShow all 2 answers
Response from Diamond R | Property representative |
Hello Tara R, You may reach our resort team directly at 1.949.489.5555
0
Votes
Room Tips
"Ask for the upgraded rooms. Nicer showers and amenities. Ocean view is great, but know there will be traffic..."
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"If you want a beach view, request one and pay the little extra."
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"For best view and to get away from street noise. Get ocean view third or forth floor."
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"TIP: ask them for a screenshot of your reservation in their system..."
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