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Riviera Shores Resort

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Riviera Shores Resort
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64 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Reviewed 1 week ago via mobile

Came for a relaxing weekend away. We arrived late on a Thursday for a 3 night stay. Was asked if I wanted to get reservations for a breakfast to listen to a sales pitch. I declined, but the concierge made reservations any way. When I didn't go to the breakfast/sales pitch I never agreed to attend, I was charged $20!!!...

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Thank jkbaca
Reviewed 23 December 2016 via mobile

Let me start this out by saying that I travel a lot. My family is platinum members with diamond resort and they got a few rooms for everyone. The rooms were loud at night because of the road and train, there is music playing in the hallway all night long (I've never seen a resort do this), and our fridge...

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2Thank joshowebb
Diamond R, Guest Relations Manager at Riviera Shores Resort, responded to this review

Thank you joshowebb for taking the time to share your feedback with us. We would like to assure you that the impression you have stated in your review after your recent experience at Riviera Shores Resort is not what we strive to offer our guests and we sincerely apologize for any inconvenience you have experienced. Rest assured that we take...

Spokane, Washington
Reviewed 11 November 2016 via mobile

We are Diamond Resorts members. Riviera Shores was easy to get into (two ocean view suites) on relatively short notice. We wanted something close to an airport (Orange County) and Disneyland. This worked well for short..under an hour ... drives. We had a group of six adults and three children. The rooms were comfortably furnished. The bed and linens and...

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Thank mekulisch
Chesterfield, Missouri
Reviewed 31 October 2016

The general location of this resort near Dana Point is good, but the exact location is troubling. I realize that there is nothing that can be done to move it, but there are no real grounds and if the room is not an ocean view, there is no view. But to see the ocean from the room, one must look...

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Thank joe-chicago-23
Murrieta, California
Reviewed 23 October 2016

After returning from a late night Angels vs Red Sox game we were very pleased to relax at the resort, we had such a beautiful unobstructed view of the Pacific Ocean right out the front of our room and across the highway! This location is a fantastic hidden Gem! the room is complete with a kitchen, full bathroom and a...

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Thank Debbie R
Pismo Beach, California
Reviewed 25 June 2016 via mobile

Just checked out today after 3 nights with my family (kids ages 8 and 5) and we had a fabulous trip! After reading a few bad reviews, I was worried about what we were getting into but instead, we had a great time! The hotel is right across the street from Doheny Beach and although PCH and Railroad tracks are...

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1Thank luv2dohair01
Independence, Missouri
Reviewed 23 June 2016

The resort is wonderfully located between San Clemente and San Juan Capistrano. It is undergoing a face lift, but is a great vacation spot. The staff is excellent and they cater to your every whim. Dana Point is a wonderful area. One of the best Mexican restaurants at which we have eaten is within walking distance of the resort. Our...

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1Thank Ronald B
Reviewed 13 June 2016

Newly remodeled rooms, good view of the ocean. Only issue we saw is that the railroad line that runs directly between the ocean and the room which Amtrak and Metro link runs daily, so the noise you may not like. As for us we were raised by the tracks as kids so it didn't bother us to much.

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Thank Albert A
Nashua
Reviewed 21 May 2016

Had a get-away and planned to do a little work between excursions.Connectivity was absolutely deplorable for both phones and computer!Lucky if we had 1 bar for 2 minutes.No excuse for this in today's business climate!

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1Thank Symera
Diamond R, Manager at Riviera Shores Resort, responded to this review

Thank you for your feedback regarding your stay with us. During check in, a contact number to the Technician Support team is supplied if assistance is needed in Wi-Fi difficulties. This allows for the team to trouble shoot and resolve the matter at hand. We apologize if you may have experienced any inconveniences during your stay. Our resort team had...

Poole, United Kingdom
Reviewed 24 April 2016

Great room for 2 but if 3/4 there is no privacy as the bathroom can only be accessed through the bedroom. Good kitchen and although there isn't a washing machine, there is a free laundry on site. Very good Mexican and Italian restaurants within walking distance.

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Thank PhilipYeardley
Diamond R, Manager at Riviera Shores Resort, responded to this review

Thank you for sharing your experience regarding your stay with us. We are happy you chose us to service your vacation. We apologize for the slight setback in the bathroom access. We thrive to completely satisfy our guests and your feedback is important to us. It is pleasant to read that you enjoyed our convenient location, allowing you easy access...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge

Additional Information about Riviera Shores Resort

Address: 34642 Pacific Coast Hwy, Dana Point, CA 92624-1301
Region: United States > California > Orange County > Dana Point
Price Range: $168 - $326 (Based on Average Rates for a Standard Room)
Number of rooms: 130
Also Known As:
Riviera Shores Hotel Capistrano Beach
Hotel Style:
#5 On the Beach Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Shores Resort staff and other travellers.
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Questions? Get answers from Riviera Shores Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors may have better views.”
 of 5 bubbles joe-chicago-23, 30 Oct 2016 | Read review
“ask for top floor ocean view "BEAUTIFUL!"”
 of 5 bubbles debbier901, 22 Oct 2016 | Read review
“Ask for an Ocean view. Rooms on the west side offer stunning views of the ocean and Dana Harbor.”
  • The sunsets were magnificent. Every evening you will see something like this, and hear the ocean
 of 5 bubbles U7713AGronaldb, 22 Jun 2016 | Read review
“4th floor rooms have great views and there is a bbq on balcony”
 of 5 bubbles PhilipYeardley, 24 Apr 2016 | Read review
“4th floor best, NOT 1st floor. Ocean view.”
 of 5 bubbles barbararJ7881IP, 15 Nov 2015 | Read review
5 of 5