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Courtyard Cypress Anaheim/Orange County

CourtyardUSD 120*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Courtyard Cypress Anaheim\/Orange County
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348 Reviews from our TripAdvisor Community

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Showing 340: English reviews
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Fall River, Massachusetts
Reviewed 5 days ago NEW

poor customer service; given a room without a view; only saw a paved way filled with cigarette butts and a stockade fence blocking out the sun; requested another room and went to see the room which was basically the same as the first but was not cleaned; was told this is what we paid for; ended up not staying there.

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Helpful?
Thank Kathleen A
Ricardo G, General Manager at Courtyard Cypress Anaheim/Orange County, responded to this review

Kathleen, Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. We hope to better serve you next time your travels bring you to the Cypress area.

Reviewed 1 week ago via mobile

Checked in at 1:00am, Mrs. Italia Eteuati provided my family with superb and outstanding service. She made my check in easy and we were dreading tired. The warm welcome was what we needed. Thank you!!

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Helpful?
Thank Fili F
Ricardo G, General Manager at Courtyard Cypress Anaheim/Orange County, responded to this review

Fili F, First, we want to thank you for taking time out of your day to complete a review and provide feedback regarding your recent stay. We're so glad to hear you folks enjoyed staying with us! Italia really has a knack for providing excellent service, and it's awesome to have her on our team. We're so glad to hear...

Clearwater
Reviewed 1 week ago

Thank you Sarah for your excellent customer service. All the staff is fabulous, Bistro staff and cleaning ladies, are wonderful. Everyone is very helpful here and polite. Second stay for business. Still waiting for a place to hang your clothes in the laundry room as you are taking them from the dryer...hint hint. 😀. Thank you All for another great...

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Helpful?
Thank carol c
Reviewed 3 weeks ago via mobile

My girlfriend and I wanted to take a quick trip from San Diego to use our Disneyland season passes but not break the bank by staying in a Disneyland hotel this time around. The location was perfect, just a quick 15 minute drive down Katella and we were at the park with money to spend and lots of fun to...

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Helpful?
Thank Charlie G
Ricardo G, General Manager at Courtyard Cypress Anaheim/Orange County, responded to this review

Charlie G, We really appreciate you taking the time to provide feedback regarding your recent stay with us, we're so glad to hear how much you enjoyed your stay and that we were able to exceed your expectations! It's great to be able to stay so close to Disneyland, yet far enough away from all the traffic and chaos the...

Redwood City, California
Reviewed 4 weeks ago

My family and i were in town for a funeral. I initially booked this hotel for 3 nights through a thrid party website and received a decent price. Our check in was quick and seamless. I was pleasantly surprised to find that the room was a bit larger than most hotel rooms I've stayed in. It made our stay very...

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Helpful?
Thank curiosity27
Ricardo G, General Manager at Courtyard Cypress Anaheim/Orange County, responded to this review

Thank you so much for taking the time to complete a review and rate your recent experience with us. We're excited to hear how much you not only enjoyed the service and amenities but the location as well! It's a great, safe area that is perfect for your morning runs, or even a walk to the many shops and restaurants...

San Francisco, CA
Reviewed 10 March 2017 via mobile

This relatively new hotel is quiet, clean, with great service. There are many places to eat nearby. It's only a 10-15 min drive to Disneyland which much more reasonable prices and less traffic. Highly recommended!

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Thank impeipei
Ricardo G, General Manager at Courtyard Cypress Anaheim/Orange County, responded to this review

Thank you for your review. I feel thats the number one thing all guests look for, location location location. We are perfectly placed in between many restaurants, which most are walking distance. Our shuttle can also drop off guests to any restaurants in a 5 mile radius. The drive to Disneyland is a straight shot on Katella and you dont...

Manila, Philippines
Reviewed 6 March 2017

Love Courtyard Cypress! Our room was immaculately clean, no funky smell. Very comfy bed, white, soft sheets -- I always had a good night sleep. The heater/aircon works well, sometimes too toasty so we turn it down a little. A nice cleaning lady comes to tidy up our room every morning, very generous with toiletry replenishment (we're 3 in the...

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Helpful?
Thank Apple T
Ricardo G, General Manager at Courtyard Cypress Anaheim/Orange County, responded to this review

Hello and thank you for leaving such a nice review on your most recent stay in Cypress. The team works really hard in making every guest experience memorable. It makes us happy to hear that you had a good experience with multiple departments. I will be sharing your comments with the staff, thank you so much for you review and...

San Diego, California
Reviewed 28 February 2017

Room was spotless, good size, pool and jacuzzi were great. The lobby is perfect. Lots of room, good taste and very clean. Lobby has starbucks drinks and a small bar serving alcoholic drinks. Excellent. There is even a work out room and a laundry room which we used to dry the kids clothes after the rainy soccer tournament. Breakfast was...

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Helpful?
Thank danj348
Ricardo G, General Manager at Courtyard Cypress Anaheim/Orange County, responded to this review

Good Afternoon Dan, Thank you for taking the time to leave such a nice review for your most recent stay in Cypress. I am glad to hear your team had such a great time during your time here. The sales and front desk team do a great job in planning for the big tournament weekends, so I am happy to...

San Diego, California, United States
Reviewed 26 February 2017

We had a really quick stay here for an athletic event at the base in Los Alamitos. The staff who checked us in were really friendly and check in was easy. The room was larger than expected with a sitting room and bedroom separated by french doors. The sitting room had a TV, desk and a "wet bar" with a...

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Helpful?
Thank Karen S
Ricardo G, General Manager at Courtyard Cypress Anaheim/Orange County, responded to this review

Hello Karen, Thank you for taking the time to leave such a nice review. We strive to provide the best customer service possible here at the Courtyard in Cypress. I am glad to hear that you enjoyed your room and the amenities we offer. We really hope to see you again in the near future. Thank you Rick Garcia General...

Austin, Texas
Reviewed 24 February 2017 via mobile

The stay at this hotel was great for us! We were here for my husbands work. The hotel is close enough that we did day trips when touring. Hotel is clean, comfortable, convenient, and quiet. Silvia in the cafe was there every morning and was the best employee there!! She went out of her way to make us feel at...

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Helpful?
Thank sweedon1
Ricardo G, General Manager at Courtyard Cypress Anaheim/Orange County, responded to this review

Hello, I want to first and foremost thank you for choosing the Courtyard in Cypress in your most recent stay. We are very lucky to have the many great staff members that make all our guests feel at home. I will make sure to share your comments to them. Thank you so much for your business, please come back and...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Courtyard Cypress Anaheim/Orange County

Address: 5865 Katella Ave, Cypress, CA 90630-5008
Region: United States > California > Orange County > Cypress
Price Range: $158 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cypress Anaheim/Orange County 3*
Number of rooms: 180
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Also Known As:
Courtyard By Marriott Cypress Anaheim/Orange County Hotel Cypress
Courtyard Cypress Anaheim/Orange County CA
Cypress Marriott
Cypress Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cypress Anaheim/Orange County staff and other travellers.
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Questions? Get answers from Courtyard Cypress Anaheim/Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th floor, facing east...you get to see the Disneyland fireworks.”
, 10 Apr 2017 | Read review
“Room 427 is a handicapped accessible and is away from the elevator. It also receives the morning sun.”
curiosity27, 24 Mar 2017 | Read review
“There are several restaurants out the back of the hotel which is convenient.”
danj348, 27 Feb 2017 | Read review
“Comfort, 7th floor with view.”
143ritai, 25 Dec 2016 | Read review
“Great food at the Bistro with Starbucks coffee.”
, 6 Oct 2016 | Read review
5 of 5
Courtyard
USD 120* /night
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TripAdvisorUSD 120
PricelineUSD 120
Booking.comUSD 120
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Prices are for 1 room, 2 adults
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