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Cupertino Inn

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775 Reviews from our TripAdvisor Community

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Showing 754: English reviews
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Reviewed yesterday NEW

I will never stay here again. The front desk clerk, Joshua was very unprofessional and clearly did not understand the meaning of customer service. I requested a late check out and his reply was "We started tightening up on our late check out policy"? What kind of a respond is this from a hospitality staff member?

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Helpful?
Thank amydQ2709QI
___
Reviewed 2 days ago NEW

Service was great. The staff was kind and helpful. Our booking came with a wonderful breakfast meal. We only stayed for one day and one night. I would definitely stay here again. Keep in mind check out is at 11am. They also place a 200$ hold that will later be lifted at the end of your stay. The hold was...

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Helpful?
Thank cathyk805
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Reviewed 3 days ago NEW

Other than the worn carpets in my room it was clean and well furnished. The noise was a little loud but not bad. I was satisfied with my stay. I would book another stay and recommend it to others on my experience.

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Thank 629wellss
CBono1, General Manager at Cupertino Inn, responded to this review

Thank you for your review! Please feel free to contact us directly at cbono@cghotelgroup.com so that we can identify your room number and address any issues you mentioned. We look forward to your return. Kind regards, Claudio Bono General Manager

Los Angeles, California
Reviewed 3 days ago NEW

Very nice and clean hotel, great amenities. Complementary breakfast and drinks. Room service was also amazing! Would definitely recommend to family and friends. My next vacation to san jose will definitely be spent here.

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Helpful?
Thank Dianna C
CBono1, General Manager at Cupertino Inn, responded to this review

So nice to read your feedback! We thank you for taking the time to let you know that you enjoyed The Cupertino Hotel, located in the heart of Silicon Valley! Our team is looking forward to welcoming you back! Safe travels Kind regards, Claudio Bono General Manager

____
Reviewed 3 days ago NEW

We stayed two nights. Nice clean rooms. Full breakfast buffet was great. Totally worth the price. Great value especially with the breakfast included. Have already booked rooms for a trip to the area in April.

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Helpful?
Thank V3492PXjenniferm
CBono1, General Manager at Cupertino Inn, responded to this review

Thank you for your kind review! We appreciate greatly the 5 star ratings! We work hard everyday to ensure our Guests are happy. We look forward to see you soon in Cupertino ! Kind regards, Claudio Bono General Manager

Dupnitsa, Bulgaria
Reviewed 6 days ago NEW

The bad experience started with the check in. My credit card was rejected, my other card was rejected and I was asked to move away from the queue. It was a business trip, booking was done by my company and given how much money they make that way, they could have been a lot more helpful. My phone died, I...

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1Thank bskomitski
CBono1, General Manager at Cupertino Inn, responded to this review

Sorry to hear of the inconvenience caused. Please note that we have reviewed our camera system and spoke with our associates and we are addressing it also with Apple. You were not asked to move away from the queue as you mentioned you were going to call your bank. Bashing an Apple's preferred Hotel and grossly exaggerate your comments due...

Colorado City
Reviewed 6 days ago NEW

Stayed for 3 nights. They had a very welcoming concierge and I love their welcoming fruits and wine. Overall stay is very good. Free fast wifi, clean ,spacious and great location. We will recommend this hotel to others.

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1Thank aprilhopebcruz
CBono1, General Manager at Cupertino Inn, responded to this review

Thank you for your Feedback! We are so glad you enjoyed your stay and our amenities! We look forward to see you on your next Silicon Valley trip! Kind regards, Claudio Bono General Manager

San Francisco, California
Reviewed 1 week ago NEW

The food was excellent. Complimentary breakfast with one of the best breakfast spreads I've seen at a hotel. Complimentary happy hour every day -- free drinks and appetizers for an entire hour! The multiple pools also looked beautiful, but I didn't have a chance to try them.

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Helpful?
Thank Lmfantome
CBono1, General Manager at Cupertino Inn, responded to this review

Thank you for your kind review ! It is a pleasure to see you enjoyed The Cupertino Hotel. We look forward to your return in Cupertino ! Kind regards, Claudio Bono General Manager

____
Reviewed 1 week ago NEW

It's a shame that I have to give this hotel 3 stars. The room was nicely renovated and very clean. The bed and pillows were extremely comfortable. The one big problem we had, was how thin the walls and floors were. We were kept up most of the night by televisions and people just talking all night next door. The...

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Helpful?
Thank J860GTbrians
CBono1, General Manager at Cupertino Inn, responded to this review

Sorry to hear of the inconvenience. You did not left a comment as if you contacted front desk so that we could have taken prompt action and/or change room since you mentioned you were "up all night". Should you decide to return, we will be happy to select a quiet room on the top floor. Kind regards, Claudio Bono General...

Fremont
Reviewed 1 week ago NEW

The location, the environment, the rooms, and everything else was just perfect. I'd highly recommend Cupertino Inn if you're in the area. The staff was also very friendly and helpful. We were there for one night and highly enjoyed it.

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Helpful?
Thank tankster2017
CBono1, General Manager at Cupertino Inn, responded to this review

Thank you for your Feedback! We are so glad you enjoyed your stay amenities! We look forward to see you on your next Silicon Valley trip! Kind regards, Claudio Bono General Manager

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities

Additional Information about Cupertino Inn

Address: 10889 North De Anza Boulevard, Cupertino, CA 95014
Region: United States > California > Cupertino
Price Range: $140 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cupertino Inn 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Cupertino Hotel Cupertino
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Questions & Answers

Here's what travellers have asked, with answers from Cupertino Inn staff and other travellers.
5 questions
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San Francisco, California
9 months ago
San Jose, California, United States
over a year ago
Davidson, North Carolina, United States

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Questions? Get answers from Cupertino Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the front are quiet :0)”
 of 5 bubbles Tamiko818, 11 Jan 2017 | Read review
“Dog room 128 - living room is facing inner courtyard, bedroom faces freeway- with window closed very quiet. Big room.”
 of 5 bubbles V6482AGsusans, 3 Jan 2017 | Read review
“King suite has a separate sitting area with love seat, minibar, and a second TV”
 of 5 bubbles Lemketron, 9 Dec 2016 | Read review
“3rd floor was perfect.”
 of 5 bubbles TnY2324, 4 Oct 2016 | Read review
“Most rooms face courtyard. I would ask for room in the middle to front. They are closer to elevator.”
 of 5 bubbles Irene513, 13 Sep 2016 | Read review
5 of 5