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Crowne Plaza Costa Mesa Orange County

CrownePlaza.comUSD 121*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 170*
USD 121*
USD 170*
USD 121*
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Crowne Plaza Costa Mesa Orange County
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670 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Costa Mesa Orange County
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Showing 657: English reviews
Los Angeles, California
Reviewed 3 December 2014

As long as I work for my current company and need a hotel in OC, I'm staying here. I've stayed here for 6 months this year due to a work assignment. Staff: I have to start off by saying the people that work here are the best. They're both professional and personable. Everyone from the shuttle driver to the front...

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Helpful?
1Thank Jonathan H
Reviewed 28 November 2014

Staff are so pleasant and made our stay - nothing was too hard for them. Great location - walking distance to shops and restaurants. Food in the restaurant Fireside was beautiful as well. Loved my stay.

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Helpful?
Thank S H
Reviewed 28 November 2014

from the moment we arrived till we checked out we were given an exceptional experience. The rooms were fresh and clean. Check in was extremely efficient and the knowledge of the staff in regards to attractions and how to get around was fantastic. The hotel is in a great location to the Costa Mesa shopping areas and is adjacent to...

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Thank hanley25
Riverside, California
Reviewed 25 November 2014

We had a nice comfortable room - enjoyed the extras like Kurig coffee and swivel TV. Jacuzzi was great - although it would have been great if we could have located the light in it. Staff was very helpful and accommodating. Good location. Would stay again!

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Thank jdandy2014
Los Angeles, California
Reviewed 19 November 2014

I have been very impressed with this hotel. I needed a hotel that is close to UCI and UCI Medical Center, and chose to stay here. The location is amazing, with South Coast Plaza and other great shops and restaurants nearby. What really sets this hotel apart from others is the great staff. At the front desk, Sam has always...

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1Thank travella20142014
Phoenix, Arizona
Reviewed 19 November 2014

Had an issue with my A/C unit, so after a miserable night, changed rooms the next day. They offered nothing....nothing for the hassle and inconvienence I experienced. Also no bottled water or to go coffee cups in the room. Cudo's to Greg the shuttle driver! He was Excellent.

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Helpful?
2Thank dougdjy
Aldo C, Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Dougdjy, Thank you very much for your recent stay and vital feedback provided. We are very sorry to hear of the difficulties you faced with the air conditioning unit and lack of service by our front desk. We have since communicated this information to our front desk management staff and will use this feedback as a training opportunity. It’s...

Tucson, Arizona
Reviewed 14 November 2014

I stayed in Crowne Plaza because I had 3 days of appointments at a nearby clinic. This clinic said that the Crowne Plaza offered a shuttle service to their clinic. I called the front desk of this Crowne Plaza to inquire about the shuttle service. They told me just to request the times I needed the shuttle when I checked...

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Helpful?
Thank qualgal
Aldo C, Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Qualgal, Thank you for your recent stay with us and bringing these matters to our attention.  Our sincere apologies due to the challenges you faced during your stay.  Our shuttle service does run based upon availability so that we can accommodate everyone in the hotel in a timely manner.  Our hotel does offer alternatives to down pillows and comforters,...

Los Angeles
Reviewed 12 November 2014

The check in staff was more interested in telling me about his Tri Athlete work than checking me in correctly. Did not get my IHF number in the system the first time. The elevator stunk terribly of a sour milk fiasco on the 3d floor. After I got out of the shower, I noticed long hairs that weren't mine. I...

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Helpful?
1Thank treehouse_man
Aldo C, Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Treehouse_man, Thank you for your recent visit to our property and the vital feedback provided. We are very disappointed to hear of the challenges you faced during your stay. We have since used your review as a vital training opportunity for our front desk, housekeeping and restaurant. However, we were glad to hear that you enjoyed your meal and...

Pasadena, California
Reviewed 11 November 2014

The staff were all very friendly! The bed was very comfortable. The sheets were nice and crisp yet soft. The restaurant food had a good variety for breakfast. The people were there to serve and make you comfortable. We'd like to go back some day.

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Thank Yogurthead
Seattle, Washington
Reviewed 7 November 2014

Clean room, very comfortable bed, quiet, great location, very friendly, helpful staff-what is not to like? We spent two nights during a quick trip to SoCal and the location was very convenient for moving around in Orange County. The South Coast Mall might have been too close (...I don't want to see the visa bill for that visit) but we...

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Helpful?
Thank TravlinDiver

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 

Additional Information about Crowne Plaza Costa Mesa Orange County

Address: 3131 Bristol St, Costa Mesa, CA 92626-3037 (Formerly The Hotel Hanford)
Region: United States > California > Orange County > Costa Mesa
Price Range: $161 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Costa Mesa Orange County 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Crowne Plaza Costa Mesa Orange County
Hotel Style:
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Costa Mesa Orange County staff and other travellers.
5 questions
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8 months ago
Florida
8 months ago
Houston, Texas
California Cilty
over a year ago

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Questions? Get answers from Crowne Plaza Costa Mesa Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was next to the pool and was noisy one night, so you might want to find a second floor on the conference side.”
  • Comfy Bed
stephanied869, 21 May 2017 | Read review
“Ground floor is good.”
mgkelly2017, 15 May 2017 | Read review
“excellent for guests in Wheelchairs.”
Athomasbbyc, 8 May 2017 | Read review
“ask for a floor that is not ground level”
alimariew, 4 Apr 2017 | Read review
“Try to get rooms that face away from the freeway and main street.”
A8083LErichardl, 21 Mar 2017 | Read review
5 of 5
CrownePlaza.com
USD 121* /night
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HotelQuicklyUSD 170
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*Disclaimer
Prices are for 1 room, 2 adults
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