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When we recently scheduled a trip to Orange County on short notice, we were unable to book a room in any of our usual choices due to the major convention that was in town. After reviewing several on line choices of the remaining hotels with...More
Thank Russ ,
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 6 May 2016
Thank you for your recent visit to the Crowne Plaza in Costa Mesa. We are glad to hear the staff really made your stay. We are sorry to hear that your expectations were not met when it came to the accommodations.
This was our fourth visit to the Crowne Plaza in Costa Mesa. We have been impressed each visit with the friendliness of the staff from the front desk to the restaurant/bar. In addition, the rooms are always extremely clean and comfortable!! I get a great...More
We stayed at the Crowne Plaza Costa Mesa for 6 nights, and thoroughly enjoyed ourselves. We were especially welcomed by our waitress, Imelda Rodriguez, who took wonderful care of us, most notably while taking food out to us by the pool. The only complaint we...More
Briefly, remodeled MOTEL property.
Friendly helpful front desk experience
Rooms are large but dark and cold. They are decorated in shades of black and grey.
Desk chair very ergonomic.
Room furniture stiff and uninviting even thought appeared to be upholstered leather.
Thank Stephen P
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 15 March 2016
Dear Stephan P,
Thank you very much for your recent visit. We are very happy you enjoyed the friendly front desk staff and furniture. I do apologize for the challenging time in restaurant.
We hope to welcome you back to the hotel when you are...More
This hotel is well located to all that the OC has to offer. Close to shopping centres, beaches and easy to get to from the freeway. Love this hotel as it is a low rise building and comes complete with complimentary on-site parking. The rooms...More