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Crowne Plaza Costa Mesa Orange County

CrownePlaza.comUSD 121*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Crowne Plaza Costa Mesa Orange County
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665 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Costa Mesa Orange County
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Showing 652: English reviews
Cedar Hill, Texas
Reviewed 28 September 2015

This hotel had exceptional service. The people were super friendly and the rooms were exceptionally nice and clean. We had a great stay here. It was also nice that they had special service and attention for airline employees as we are certainly on the road a lot and special customer service makes our trips so much easier when we're gone...

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Helpful?
Thank poutababy
Reviewed 27 September 2015

I stay here every other week for work (not by choice). Upon checking in last time they informed me that my credit card declined. Alarmed, I quickly opened my Citi app on my phone. Turns out there were multiple transactions being processed from the hotel from my previous trip. They had never closed out my previous ticket and were trying...

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Helpful?
1Thank Josh B
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Josh B., Thank you very much for your recent stay at our property. We are very sorry for the challenges you faced during your stay. We are currently investigating into the situation. Please feel free to contact our accounting department with any other questions/concerns you may have at 714 557 3000. Warm regards, Aldo Casanova Guest Service Manager 714...

Centennial, Colorado, United States
Reviewed 26 September 2015

This hotel has been updated in the last couple of years. The staff is super friendly and nice. From check in to check out everyone treats you with a smile. The room was very nice and very clean. The restaurant serves good food and there are fire pit things outside that are really nice at night. The location is very...

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Helpful?
Thank Ken_from_Denver
San Mateo, California
Reviewed 26 September 2015 via mobile

After a long drive, we were received by the warmest welcome and most efficient check-in by Michael and Karen at the reception! The hotel lobby was as impressive as the room decor for this hotel level. Very comfortable beds and clean well-kept room. Exactly what we needed at 130am! Thanks so much, Michael and Karen!!

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Thank el888ed
A TripAdvisor Member
2 reviews
Reviewed 19 September 2015 via mobile

The entire staff was outgoing friendly and very helpful. From the front desk staff to the restaurant staff( we especially appreciated Carmela who was kind and a hard worker- we saw her bring water to a couples table who had a dog, such an incredible thoughtful gesture)

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Thank A TripAdvisor Member
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear TripAdvisorMember, Thank you for your recent visit to the Crowne Plaza in Costa Mesa. We delighted to hear of the friendly and helpful staff that you encountered. Your feedback is much appreciated. We look forward to welcoming you back in the future. Warm regards, Aldo Casanova Guest Service Manager

Sydney, Australia
Reviewed 17 September 2015

The location of Crowne Plaza is amazing for the O.C. area, 15 minutes from Newport Beach and with shopping & restaurants just down the road. The freeway is also just by the hotel adding no extra travel time to get on the freeway if going elsewhere around California. The staff was perfectly friendly and helpful, allowing us to check-out a...

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Helpful?
Thank Elaine K
Aldo C, Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Elaine G, Thank you so much for your recent stay at our property. We are very glad that you enjoyed the location of the hotel and the friendliness of staff. However, we are sorry to know of the challenges you faced during your visit. The feedback provided will be used as a vital training tool as to ensure the...

Reviewed 13 September 2015 via mobile

I would probably give this hotel 3 1/2 stars. It's better than average but not quite up to very good standards. First the good. The hotel is reasonably priced and generally attractive, the staff was excellent, the room was large and the bed was comfortable. The location is convenient to Newport, South Coast Plaza, John Wayne Airport and Orange County...

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Helpful?
Thank Dan C
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Dan C, Thank you for your recent visit to our property. We are very happy to hear you enjoyed the comfort of your bed and excellent staff service. Please accept our apologies for the hallway and furniture in your room. Currently we are looking to make some renovations to our carpet as it did not last as long as...

Reviewed 12 September 2015

Booked this hotel for a one night business trip b/c of proximity to the airport, which was less than 3 miles away. There is safe secure parking for $10/day. Room service was prompt and they allowed me to check in 2 hours ahead of check in time since there was an available room. There is a small 24 hour gym...

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Helpful?
Thank Eiszel L
New York City, New York
Reviewed 11 September 2015

Our first stay at this property was most pleasant!! We stayed one night during the week and the staff really took great care of us. Aldo at the Front Desk was extremely accommodating and friendly! Our room was large & lovely, comfortable bed and awesome shower-head. Happy hour 5-7pm at the Fireside Tavern had great food & drink specials. Employee...

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Thank Kyle S
Chandler, Arizona
Reviewed 10 September 2015

Sebastian was our go to person throughout our 2 day visit. Not only was he courteous and professional he gave us complimentary breakfast for the following morning. He upgraded our room for the 2 nights for free. We were guests of the bride to be with her entourage me, the mom of the bride who made the reservations had never...

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Helpful?
Thank Susie M

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 

Additional Information about Crowne Plaza Costa Mesa Orange County

Address: 3131 Bristol St, Costa Mesa, CA 92626-3037 (Formerly The Hotel Hanford)
Region: United States > California > Orange County > Costa Mesa
Price Range: $157 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Costa Mesa Orange County 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Crowne Plaza Costa Mesa Orange County
Hotel Style:
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Costa Mesa Orange County staff and other travellers.
4 questions
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7 months ago
Florida
7 months ago
Houston, Texas
California Cilty
over a year ago

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Questions? Get answers from Crowne Plaza Costa Mesa Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a floor that is not ground level”
alimariew, 4 Apr 2017 | Read review
“Try to get rooms that face away from the freeway and main street.”
A8083LErichardl, 21 Mar 2017 | Read review
“Stay away from outside hot tub.”
sarahS5177IO, 12 Mar 2017 | Read review
“Ask for a room not facing the street for a quieter experience.”
rschiller, 14 Jan 2017 | Read review
“Ask the check in person for an up-graded room.., they have a few.”
hgenekoch, 21 Dec 2016 | Read review
5 of 5
CrownePlaza.com
USD 121* /night
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HotelQuicklyUSD 170
Booking.comUSD 121
PricelineUSD 121
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Prices are for 1 room, 2 adults
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