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Crowne Plaza Costa Mesa Orange County

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Crowne Plaza Costa Mesa Orange County
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639 Reviews from our TripAdvisor Community

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Showing 627: English reviews
San Francisco, California
Reviewed 6 days ago NEW

The rooms are standard business fare and offer a good size and comfortable beds. The staff is helpful, but the service does waver a bit. The decor is a slightly tired and worn as the hotel is quite busy, so it is to be expected. That being said the rooms and clean and maintained well. The location is close to...

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Helpful?
Thank capriskman
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Capriskman, We are thankful for your recent visit to our property. The feedback is greatly appreciated and taken as a gift. We are glad to hear the staff was helpful and the location central to your needs. We look forward to welcoming you back in the future. Warm regards, Aldo Casanova Guest Service Manager

Reviewed 1 week ago NEW

We stayed at the Crowne Plaza so we were walking distance to the South Coast Plaza for Black Friday. We stayed for 7 nights in an accessible room with 2 queens. The room was roomy, neat & clean. All the staff were helpful especially Roy and nothing was too much when asked. There was always iced water & fruit water...

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Helpful?
Thank Karen L
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Karen L, Thank you for your recent stay here at the Crowne Plaza in Costa Mesa. We are happy to hear that you enjoyed your accommodations and helpful staff. We look forward to hosting you again on your next stay in Orange County. Warm regards, Aldo Casanova Guest Service Manager

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 1 week ago

We stayed for two night during Thanksgiving. This is a return visit. I'm an IHG Ambassador member. The hotel recognized this and accommodated a one category upgrade to a suite 529 as requested. (Note I reserved an executive room and not a standard). Front desk staff are professional and welcoming. Rooms are crisp and clean. Property well located to great...

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Helpful?
Thank ThuanMTran9
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear ThuanMTran9, Thank you so much for your recent visit at the Crowne Plaza in Costa Mesa. We are thrilled to know you were recognized and welcomed properly. We hope that you come back and visit again soon. Warm regards, Aldo Casanova Guest Service Manager

Reviewed 1 week ago

Great place to stay and convenient. Staff is excellent and friendly - special mention to Imelda Rodriguez. The food was very good. Easy access to the 405 freeway. Quiet and clean rooms. We will go back for sure

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Helpful?
Thank Ray M
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Ray M, Thank you so much for your recent visit at the Crowne Plaza in Costa Mesa. We are very happy to know Imelda was friendly and you enjoyed our central location. We hope to welcome you back again soon. Warm regards, Aldo Casanova Guest Service Manager

San Francisco, California
Reviewed 2 weeks ago

The #1 plus of this place is the friendly and outgoing team there. Everyone was very nice, from the front desk to the bartender. I imagine this is one of the driving factors of the high ratings. Good value for the money, great location near tons of shopping, but no restaurants are really within walking distance (by So Cal standards...

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Helpful?
Thank Robert D
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Robert D, Thank you so much for your recent visit. We appreciate the kind words regarding our staff members. We do apologized we fell short of your expectations when it came to our carpet in your room. Our hotel is currently in the process of updating the carpet in certain areas as the previous ownership had not used industrial...

Vancouver, British Columbia, Canada
Reviewed 3 weeks ago

Great hotel, service was good. The hotel is in a great location close to Newport Beach and easy enough to access the highway to get to LA or San Diego. Room was spacious and clean. Ordered room service in the morning and it was great. The lady who brought breakfast to our room is what service is all about. Overall...

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Thank west_coast22
Kansas City
Reviewed 19 October 2016

Great decor. Very comfortable rooms. LOVED the shower! You can tell that they recently remodeled and did it right. The bar seems to have some great specials, with 2 happy hours/night. The location could not be better - right down the street from South Coast Plaza. Directly off the 405. Reasonably priced on Priceline. Excellent service. I was able to...

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Helpful?
Thank DrLuv
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear DrLuv, Thank you for your recent stay at the Crowne Plaza in Costa Mesa. We are thrilled you loved the shower and amenities. We hope to welcome you back again soon. Warm regards, Aldo Casanova Guest Service Manager

Manteca, California
Reviewed 19 October 2016

1st time at a Crowne Plaza. In town for UCI student/parent orientations Great location near freeways & McDonald's. Room on 1st floor near gym made coming & going quick. Staff at check-in, housekeeping and breakfast were friendly and professional. Room was spacious, comfortable and I liked the furniture and décor. Breakfast was included in my rate and was a great...

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Helpful?
Thank TheVez5
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear TheVez5, We thank you for your vital feedback and recent visit to the Crowne Plaza in Costa Mesa. We are happy you enjoyed your accommodations and professional staff while you were here. We look forward to welcoming you back to our property. Warm regards, Aldo Casanova Guest Service Manager

Costa Mesa, CA
Reviewed 18 October 2016

I have been working with the sales team at Crowne Plaza since 2013 and have booked numerous individuals and groups of different sizes at the hotel. Every transaction has been smooth from start to finish. Breakfast buffet is great, rooms are very nice, and the location is primo for walking to world class shopping and dining. A special thanks to...

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Helpful?
Thank jofielder7
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Jofielder7, Thank you so much for visiting the Crowne Plaza in Costa Mesa. We extremely happy to hear that your interactions with our sales team have been smooth from start to finish. We value all our team members and are glad to have stellar employees such as Jillian and Jenette. We look forward to hosting your next event. Warm...

Palmer, Alaska
Reviewed 18 October 2016

Held our 50th high school reunion here and the facilities were great! Happy hour drinks and appetizers were spot on, the meeting room was just right and the outdoor patio was a great gathering place. Service was friendly and efficient although they were understaffed. Room was clean, check in quick and all around a good experience

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Helpful?
Thank Herb B
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Herb B, Thank you so much for your recent visit to our property. We are happy the meeting went smoothly and service was friendly. If you find yourself in the Orange County Area, please stop by for another visit. Warm regards, Aldo Casanova Guest Service Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 

Additional Information about Crowne Plaza Costa Mesa Orange County

Address: 3131 Bristol St, Costa Mesa, CA 92626-3037 (Formerly The Hotel Hanford)
Region: United States > California > Orange County > Costa Mesa
Price Range: $142 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Costa Mesa Orange County 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, IHG, Expedia, Priceline, Orbitz, Cheap Tickets, Travelocity, Odigeo and Jetsetter so you can book your Crowne Plaza Costa Mesa Orange County reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Costa Mesa Orange County
Hotel Style:
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Costa Mesa Orange County staff and other travellers.
4 questions
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2 months ago
Florida
2 months ago
Houston, Texas
California Cilty
over a year ago

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Questions? Get answers from Crowne Plaza Costa Mesa Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go a suite 529 for two rooms, two baths, and complete quiet.”
 of 5 bubbles ThuanMTran9, 3 Dec 2016 | Read review
“They are all the same”
 of 5 bubbles DrLuv, 18 Oct 2016 | Read review
“Make sure you park in a safe place”
 of 5 bubbles massha1203, 29 Sep 2016 | Read review
“Check the rate that you are getting. Does it include breakfast and parking?”
 of 5 bubbles W9850ZYchristines, 11 Sep 2016 | Read review
“try high floor. for sure the second floor isn't the one you want”
 of 5 bubbles giuseppew2013, 8 Aug 2016 | Read review
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