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They recently changed owners and the new owner refused to honer the written confirmation I had regarding price. He wanted cash. Rooms are very clean but internet hardly ever worked. After many years, too bad for them.
Room was much larger than expected. Very clean. Modern. Simple. Comfortable.
Staff was friendly and accommodating. The gentleman at the front desk wanted to be sure we were happy and comfortable. Eager to please customers.
Location was fairly central to all that we needed. Quiet...More
The customer service here is impeccable I’m helping me out in an emergency situation and it has every traveler ‘s dream: spotless, spacious rooms, excellent WiFi, ample, free parking and proximity to trendy Newport Beach and Costa Mesa attractions! Please check out Cozy Inn. Steve...More
I have been staying here for the past several years when visiting friends in the Costa Mesa area but this last time will be the last. There were meth heads in the parking lot all night trying to duck tape up their car for some...More
1 Thank Bspecusa
Response from Sangita K, Manager at Cozy InnResponded 22 May 2018
Please accept our sincere apology. Our greatest priority is the comfort of our clients. We take these issues very seriously and we regret that you had bad experience at our property. Please know that in future if you witness something like this, we will appreciate...More
Checking in and out, rooms being cleaned, all the staff were excellent. Love the hotel location with everything very close. Extended for an extra night. It was more like staying at someone's home rather than just another hotel room.
Response from livingitupoutside | Reviewed this property |
I honestly don't remember if there was soap or not. I think they had those tiny hotel bars. I always travel with a small bottle of body wash or a bar of soap because I hate those little hotel bars. It's not a fancy place but... More
I honestly don't remember if there was soap or not. I think they had those tiny hotel bars. I always travel with a small bottle of body wash or a bar of soap because I hate those little hotel bars. It's not a fancy place but it was clean and the staff courteous.
They do not serve breakfast. Our room had a coffee pot, frig and a microwave. We took cheese and crackers, coffee cake and some juice with us. The room was clean and the staff courteous.