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Lobby and atrium were very nice. Staff at check in seemed nice and professional. When I got to my room I was a bit disappointed, there was a large hole in the wall. I immediately notified the front desk, and in their defense, they did...More
Take a pass on this hotel. It was nice once, but well past it’s prime. Big renovation needed with this hotel. Charging $16 a night for parking was not appropriate. This hotel is not in that type of an area, across the street from a...More
On arriving (Dec 29), hotel lobby was nicely decorated and front desk was friendly. With it being the holidays I was told they were pretty busy, thus we were given a room quite a walking distance from the lobby area (as we already had our...More
The hotel seemed OK - but the staff just did not seem to care and our stay was terrible. Our room was cold as the heating would not stay on. Was told the hotel was full and someone would take care of it. They did...More
Date of stay: December 2018
Thank eleonora i
Response from IHGService, Guest Relations Manager at Crowne Plaza ConcordResponded 3 days ago
Hello eleonora i,
Thank you for leaving us your review and for making us a part of your visit here in the Concord/Walnut Creek Area. We are grateful that you chose the Crowne Plaza.
As always, we wanted nothing more but to ensure your experience...More
I booked a last minute stay for a business trip.
As most savvy business travelers know, occasionally things go wrong - and sometimes are beyond the control of management. During my stay, I encountered an issue. Oh well - stuff happens. But, when I relayed...More
The newly renovated Crowne Plaza Concord hotel is a full service property with 324 spacious guest rooms, offering all the amenities you expect including complimentary high-speed Internet access, …Morecomplimentary parking and shuttle service. We are located conveniently in the San Francisco - East Bay area, right off highway 680, 25 minutes away from Oakland Airport and only 35 minutes east of downtown San Francisco. Our meeting and banquet facility offers over 33,000 square feet of flexible function space, including our California Ballroom, Sequoia Amphitheater and our beautiful indoor Atrium with lush gardens and koi ponds, a perfect setting for weddings and special events. The Crowne Plaza Concord has an appealing array of features and services that are sure to please. While you are here, you will appreciate the business center and you are sure to enjoy the indoor pool and whirlpool and NEW Vineyards Chop House - BAR on-sit. Concord is home to a multitude of corporate businesses, restaurants, shopping centers and department stores. Business travelers, families and visitors can enjoy Buchanan Fields Golf Course right next to the hotel, Concord's Waterworld California, nearby Mount Diablo, Blackhawk Automotive Museum, and Napa Valley Wine Country. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.