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Crowne Plaza Concord

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Traveller (64)
Room & Suite (46)
Dining (11)
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Overview
  • Excellent22%
  • Very good38%
  • Average21%
  • Poor11%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
2 Jul.3 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (418)
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All reviewstrader joe's across the streetwalnut creekputting greenindoor poolbusiness tripbeds were comfortablefree parkingsan franciscoatriumkoistarbucksmicrowaveratescaliforniabartfreewayhousekeeper
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1 - 5 of 403 reviews
Reviewed 4 days ago via mobile

The reception staff were very helpful on arrival and throughout the stay. Unfortunately the hotel is seriously tired and feels grubby in all areas. We had booked this as we needed hotel coin laundry services as on a road trip. We were very disappointed to...More

Thank Pennyboots
Hotel's Favourite
Reviewed 31 October 2017 via mobile

Service was courtesy was excellent beautiful calming place nice koi pond shopping nearby airport behind plaza nice to sit watch planes taking off.. trader joes near walkable .. home away from home home just 8 miles away just just enjoy time alone with hubby and...More

2  Thank Rosalie P
Reviewed 4 weeks ago

Lovely room very clean with a great shower and lovely towels. Bed was very comfortable as were the pillows. We had a meal at the hotel, I had corn risotto and my husband had pork chops, both meals were delicious and a decent size. The...More

1  Thank linmy2015
Reviewed 12 May 2018 via mobile

Well I think of Crowne Plaza I think of a very nice upper end Hotel. I think of a great staff a great room great restaurant and a comfortable say. The good part about about my stay was I forgot my cell phone in the...More

Thank NWA-Travler
Response from IHGService, Guest Relations Manager at Crowne Plaza ConcordResponded 3 weeks ago

Hi NWA-Travler, I realize that you have many options when it comes to lodging, and I appreciate you choosing our property. I am sorry for falling short of your expectations in terms of the service received from some of our staff, breakfast options, rooms's condition...More

Reviewed 9 April 2018 via mobile

My room & towels weren’t cleaned 2 of the 3 nights and NO toilet paper until I called 2X. Was told Housekeeping (Pearl) & Hotel Mgrs (Ryan Johnson) would call me the next day. Still waiting. I’ve never written a bad review anywhere before but...More

Thank Nstone947
Response from IHGService, Guest Relations Manager at Crowne Plaza ConcordResponded 24 April 2018

Hello Nstone947, Thank you for taking time to leave us a candid review about Crowne Plaza Concord/Walnut Creek, CA. I recognize your stay was not 100% satisfactory. IHG values your experience with our hotels. I have sent you a private message so we can gather...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Indoor pool
Details
Price range
USD 122 - USD 251 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 122 - USD 251 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (64)
Room & Suite (46)
Dining (11)
Pool & Beach (6)
Business Centre & Event Rooms (10)
Questions & Answers
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JinMom
28 December 2017|
Answer
Response from Rosalie P | Reviewed this property |
Yes it is and i think upon request not sure but yes i know it is and it is beautiful specially in the evening.. I hope this helps you..
0
Votes
Gina-and-Tim
4 February 2017|
AnswerShow all 8 answers
Response from Robert L | Reviewed this property |
In all of my visits, there was a microwave and a refrigerator in my room.
1
Vote
loveshastamtns
21 November 2016|
AnswerShow all 3 answers
Response from Marcia C | Reviewed this property |
I was on the 3rd floor and the bathrooms were small. I'm 5'2 140 lbs. I'm not a huge person and I found them small
0
Votes
Room Tips
"Choose an outside if you want fresh air or an inside room for a pleasant view. Don't a room near a..."
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"Quiet room: facing the courtyard. Room #517 away from the pool was quiet."
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"request room away from the air strip."
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"If you want quietest possible, choose floor 3 on the street side, off-street is airport side...."
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