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We recently stayed at the Crowne Plaza Concord, and we were very pleased with our stay. The staff were very attentive and accommodating, and we received great service. I would return to stay again if I was in the area.
I stayed at the Crowne Plaza in Concord for 5 nights, and it was an extremely pleasant experience. The indoor atrium/ koi ponds are an amazing touch; i often found myself coming downstairs to read the paper or review documents just to be in that...More
Thank Luke O
Response from Nell B, Manager at Crowne Plaza ConcordResponded 28 October 2016
Dear valued guest;
We appreciate your recent review on our hotel. Feedback from our guests is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our...More
We came to this hotel mildly worried, considering the negative reviews we saw in the last month. We did not find almost any reasons for those reviews though. It is true that the hotel needs some renovations, and here and there some more care would...More
The welcome at the front desk was extremely poor. The staff are not interested in welcoming guests only being negative.
I was not welcomed as a Spire Elite member of the IHG Rewards programme, not offered any points or free drink, not given even basic...More
1 Thank RMAllen42
Response from IHGService, Guest Relations Manager at Crowne Plaza ConcordResponded yesterday
Thank you for choosing to stay with us and for taking the time to share your recent experience at our hotel. I am genuinely sorry to learn that the level of service rendered by our front desk staff members has fallen below your...More
Well...I looked and compared and read reviews and chose the Crowne Plaza over other options. All I can say is that I made a mistake. Regardless of what you read.... this hotel is a "2"... that is the reality. I checked in on a Sunday...More
1 Thank Greg B
Response from IHGService, Guest Relations Manager at Crowne Plaza ConcordResponded 1 week ago
Hello Greg B!
It was our pleasure to host your recent stay, and thank you for taking the time to let us know about your experience. We certainly appreciate your approval for our food options, comfortable beds, internet connection, and cordial hotel staff. A positive...More
USD 127 - USD 213 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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