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Hilton Concord

Booking.comUSD 153*
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Certificate of Excellence
GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 176*
USD 153*
USD 176*
USD 153*
USD 176*
USD 153*
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Hilton Concord
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894 Reviews from our TripAdvisor Community

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Showing 870: English reviews
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Santa Clara, California
Reviewed 3 days ago NEW

Joined my husband on a business trip. He arrived early. No king beds. The next morning they said, yes, we probably can move you. The key word is "probably". Packed the bags. Sorry, no go. Best to be honest with your guests. A huge construction job fairly close to the hotel is a bit noisy. Not horrible though. Wonder what...

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Helpful?
Thank Kelsey1976
HiltonConcord, Front Office Manager at Hilton Concord, responded to this review

Thank you for taking the time to complete our Guest Survey covering your recent visit with our hotel. We were pleased to note you enjoyed the majority of our services. Please rest assured we reviewed your review with the staff involved in order to improve these vital aspects of our operation.

Sarre-Union, France
HOTEL’S FAVOURITE REVIEW
Reviewed 13 October 2016

I used to stay at this hotel regularly from 1989 until 2002. This was the first time to come back, and my previous good experiences were again confirmed. The rooms have been refurbished to a high standard, and the hotel in general is to a high standard. There are a few negative points though: self parking for $18/night, no reduction...

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Helpful?
2Thank Peter W
About Hotel's Favourite Review
HopeDOSM, Director of Sales at Hilton Concord, responded to this review

Dear Peter W, thank you for your return visit and candid feedback. We've shared these with our team to celebrate the successes and address the opportunities. We look forward to welcoming you back again soon.

Santa Rosa, California
Reviewed 6 days ago NEW

My group and I arrived a little early, but our rooms were all ready to be occupied. The staff was friendly, courteous and efficient during our check-in. The hotel is close to a number of dining options. My group enjoyed the lobby bar before heading across the street for dinner. Again, the staff was wonderful. I would definitely recommend the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Peter S
Concord, United States
Reviewed 1 week ago

The Hotel staff and rooms are awesome! The parking was secured so I liked that feature. The restaurant was amazing!!! I was there for business but after this experience, I know this is a great place for families as well.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kathylZ3041RY
Los Angeles, California
Reviewed 1 week ago via mobile

Great hotel!! As I was pulling into the hotel I was greeted by the valet. They were very attentive and on top of the ball. As I was greeted by the account manager I believe he said his name was Nery. He was very professional and had perfect customer service and how he managed his team. I am looking forward...

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Helpful?
Thank Rescudero123
Maui, Hawaii
Reviewed 1 week ago via mobile

I go here a lot and it has always been a little uneven. This trip was good. The staff was great especially the front desk and valet. Plate and vine restaurant is ok again with excellent service. Rooms really need a redo but the bedding and furnishings are good. The HAVC works ok but sounds like a 747 is landing...

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Helpful?
Thank Mike R
HiltonConcord, Front Office Manager at Hilton Concord, responded to this review

Thank you for taking the time to complete our Guest Survey covering your recent visit with our hotel. We were pleased to note you enjoyed the majority of our services. We are happy to report our hotel will be remodeling our bathrooms this coming fall. We look forward to having them completed early 2018.

Martinez, United States
Reviewed 2 weeks ago

The hotel looks very nice but I will not be staying there again. There was a $19 per day parking charge and the parking lot is not even gated or closed so they couldn't ensure that my vehicle was watched or protected. Also, I was EXTREMELY upset with the internet they provided. It was actually the reason I left the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Y1717YCchrisw
HiltonConcord, Front Office Manager at Hilton Concord, responded to this review

Thank you for taking the time to complete our Guest survey covering your recent visit with our hotel. We upgraded our Bell and Shuttle services and Parking Lot security. Unfortunately, with the additional services we found the need to charge our guests to cover the cost of this additional labor. We do believe our Parking lot will be more secure...

Buena Park
Reviewed 2 weeks ago

I had a nice experience, hotel is very well kept, beds are comfortable. No noise from outside. Overall good stay. I will come back to the hotel, the only thing I would change and didn't like is the hold of $50 for incidentals that remained on hold for 3 days

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Maria P
Phoenix, United States
Reviewed 2 weeks ago

I love staying at the HIlton in Concord. It is close to one of my work locations and offers shuttles there. The rooms are clean and comfortable. Their amenities are great! Their staff are always very polite and helpful. The restaurant and bar are top notch!

Review collected in partnership with Hilton Hotels & Resorts
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Thank P7580EDhollyp
Antioch, United States
Reviewed 2 weeks ago

I arrived at this location and attempted to go check in, Parked under the over hang as most hotels this is the place to stand while checking in. I was asked to move my car and told that is was a red zone. Interesting since I was parked right next to the Hotels Vans. So if this is a red...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank dermotj2017

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Concord's brightly-lit Concord, CA hotel is less than one mile from Waterworld California and the BART station. We're eco-friendly offering complimentary shuttle service to BART, within a 3-mile radius and for JetSuiteX flyers at Buchanan Field Airport. We're two miles from Pleasant Hill, CA and 30 miles from the San Francisco East Bay Area. All rooms include a mini-refrigerator, with in-room WiFi access (surcharge). Plus, an on-site fitness room, outdoor pool, outdoor patio, on-site restaurant and bar, multi-lingual staff, room service, outdoor courtyard and fire pits, lobby lounge and bar, and valet parking (fee assessed for valet). Host your wedding, meeting or event at our hotel with 20,000 sq. ft. of meeting space and superb wedding/event planning services. ... more   less 

Additional Information about Hilton Concord

Address: 1970 Diamond Blvd, Concord, CA 94520-5718
Region: United States > California > Concord
Price Range: $183 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Concord 3.5*
Number of rooms: 329
Reservation Options:
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Also Known As:
Hilton Concord Hotel Concord
Hilton Hotel Concord
Concord Hilton Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Concord staff and other travellers.
3 questions
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Questions? Get answers from Hilton Concord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go up to get a good view”
Rawa13, 7 May 2017 | Read review
“End of the hallway was quiet on 5th floor”
SFBayMommy, 1 Mar 2017 | Read review
“Bring marijuana because staff could care less if you smoke in the rooms”
  • Dirty nasty light switches and doors too
hvre, 17 Feb 2017 | Read review
“Call ahead to make sure they don't turn off the water!”
Mundo5, 26 Dec 2016 | Read review
“Non adjoining, not near elevator”
RedHeadGo, 27 Nov 2016 | Read review
5 of 5
Booking.com
USD 153* /night
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CancelonUSD 176
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*Disclaimer
Prices are for 1 room, 2 adults
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