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    Best Western Plus Heritage Inn

    4600 Clayton Rd, Concord, CA 94521-7644
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    27/08/2017 28/08/2017
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    USD 125*
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    Traveller (33)
    Room & Suite (8)
    Pool & Beach (3)
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    Overview
    • Excellent26%
    • Very good34%
    • Average16%
    • Poor11%
    • Terrible13%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Golf Course
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Heritage Inn
    Special Offer: SAVE 10% in Concord!
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    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (354)
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    There are newer reviews for Best Western Plus Heritage Inn
    See the most recent reviews

    51 - 55 of 344 reviews

    Reviewed 9 November 2016

    I am disabled and need a few emanates required in a room. The only requirement meet was the room was on the first floor. No grab rails in the shower, and the shower valve had a very small sweet spot for water tempterture, also it...More

    Review collected in partnership with Best Western
    Thank rogermH5330ZI
    Response from HeritageHG, Front Office Manager at Best Western Plus Heritage InnResponded 9 December 2016

    Hello Roger, We would like to apologize for not meeting your expectations during your last stay. On your next visit, kindly let us know ahead so we can provide you a room at your most convenient preference. Sincerely, Karen Yee

    Reviewed 8 November 2016

    Stayed here on a business trip. The room was clean, neat and everything worked well. The staff was very pleasant and gave me a great recommendation for a local restaurant. I didn't use the pool however it appeared to be clean and in good condition.More

    Thank Dale K
    Response from HeritageHG, Front Office Manager at Best Western Plus Heritage InnResponded 9 November 2016

    Hi Dale, We're so happy that everything went good regarding your stay.We're continuously working hard to maintain our brand standard and meet our guests expectations in all department, respectively.We truly appreciate your business with us and we look forward to seeing you again on your...More

    Reviewed 24 October 2016

    Having had the privilege to stay at most BW properties off the I-680 and the Concord location being 1 of 2 owned by Heritage in this area, it is a fairly average property with a wonderful hotel staff. When comparing it to the price point...More

    Review collected in partnership with Best Western
    Thank Kemp M
    Response from HeritageHG, Front Office Manager at Best Western Plus Heritage InnResponded 3 November 2016

    Hello Kemp, We are truly glad to hear from you regarding your stay.It is always our pleasure to be of service to you and your company.We would like to thank you for your continued business with us. Sincerely, Karen Yee

    Reviewed 19 October 2016

    We stayed here due to location, typically I avoid Best Western. I wasn't let down...this one was the same old, not a great place. The breakfast is OK, but it certainly is the typical out of a box type breakfast in a tiny cramped space....More

    Thank Snakewrangler
    Response from HeritageHG, Front Office Manager at Best Western Plus Heritage InnResponded 20 October 2016

    Hello, It is so unfortunate that we weren't able to meet your expectations during your stay.However, there have been a lot of improvements at our hotel and continuously in the process of changing designs in the rooms, overall.We will be expanding our breakfast area soon...More

    Reviewed 18 October 2016

    Overall, when traveling anywhere Best Western is my place to stay. Free breakfast in the morning and wifi available. Don't usually use the swimming pool, depending on the weather. But this was our second stay here. We enjoyed it, loved the location, a lot of...More

    Review collected in partnership with Best Western
    Thank c t
    Response from HeritageHG, Front Office Manager at Best Western Plus Heritage InnResponded 20 October 2016

    Hello C T, Thank you for your loyalty at Best Western Hotel.It is our pride to be a part of this company and making it a memorable one.Glad to know our location was more convenient within the period of your stay.Your opinion is very important...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Golf Course
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 108 - USD 211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 121
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Best Western, Travelocity, Priceline, Orbitz, Cancelon, HotelsforEveryone, Hotwire, getaroom.com, HotelQuickly and Evoline ltd so you can book your Best Western Plus Heritage Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Concord
    • Also Known As
    • Best Western Heritage Hotel Concord ,
    • Best Western Concord ,
    • Concord Best Western
    Add Photo Photos
    Traveller (33)
    Room & Suite (8)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (60)
    Bathroom (4)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    saramonique
    25 May 2016|
    AnswerShow all 2 answers
    Response from ellyjellybelly | Reviewed this property |
    I think it is 18, but I am not sure.
    1
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