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Clarion Hotel

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Traveller (27)
Room & Suite (22)
Dining (2)
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Overview
  • Excellent8%
  • Very good23%
  • Average22%
  • Poor14%
  • Terrible33%
13 Oct 2017
“Was extremely disappointed”
27 Jul 2017
“Pretty much what you would expect”
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (135)
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1 - 5 of 127 reviews
Reviewed 11 April 2018

I was there with a group of 124 in April. It was the worst experience I have ever had at a hotel. The food was not palatable burnt and sparse. McDonalds is better. Rude staff, poor parking. Cheap for this area, now I see why.

Thank picenogle2
Reviewed 13 March 2018 via mobile

The customer service was fantastic, the hotel could use some updates but overall it was a great experience. The front desk staff was very helpful and the lady at the breakfast area was just amazing! She truly made our stay.

Thank cjfcha
Response from Mary Ann R, General Manager at Clarion HotelResponded 15 March 2018

Thank you so much for sharing online your recent stay! We appreciate your business and look forward to your return. Sincerely, Mary Ann Rhoe General Manager

Reviewed 19 February 2018 via mobile

This place is very run down! The pics online make it look like an oasis Walnut Creek embassy suites type feel; NO WAY is it comparable. Very basic Motel, not hotel! The carpets are filthy. The thin mattress cover kept coming off. There was some...More

Thank YoMomma9499
Response from Mary Ann R, General Manager at Clarion HotelResponded 20 February 2018

Dear guest, I do apologize that we did not meet your expectations. We are an older hotel and some areas are still needing more TLC. Our staff is working diligently to improve the quality of the hotel. Our main ballroom and restaurant have been renovated,...More

Reviewed 17 February 2018

I booked this hotel through Expedia and was pleased with it. The rooms are somewhat dated, but neat and well maintained. I was in one of the older rooms with an outside door rather than in the main part of hotel. Smoking in the parking...More

Thank MikeyBoy1951
Response from Mary Ann R, General Manager at Clarion HotelResponded 19 February 2018

Dear Guest, We thank you for your business. As we are a nonsmoking hotel, we are continuing to enforce our Non-smoking policy and enforcing the policy to smoke in only designated smoking areas located both located outside on the ground floor. We look forward to...More

Reviewed 19 December 2017

Stay away. There are other choices nearby or even in other parts of the east bay. The hotel consists of two buildings, one more modern tower and the rest is a three story u shaped building. The tower rooms are more expensive, but the amenities...More

Thank ronchen82
Response from Mary Ann R, General Manager at Clarion HotelResponded 20 February 2018

Dear Guest, I apologize for the delay with getting back to you. I apologize that we did not meet your expectations. We do have the best of both worlds with both exterior and interior corridor guest rooms. I respect your opinion of Concord; We do...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Free Parking
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 107 - USD 202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 107 - USD 202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (27)
Room & Suite (22)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
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Jean G
19 October 2016|
Answer
Response from Mary Ann R | Property representative |
Jean, Unfortunately, we are not pet friendly. I apologize that I did not answer this prior. I just saw this question. We hope you will allow us a chance when travelling without your animal. Sincerely, Mary Ann R
0
Votes
Grecogrl65
12 July 2016|
AnswerShow all 5 answers
Response from Mary Ann R | Property representative |
A $200 security deposit by a bank-issued credit card is required per stay.
1
Vote
Room Tips
"Pay a little more---get so much more."
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"Try not to get an outside door room. They can back up to the parking lot and get a lot of second hand smoke"
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"As far as I could tell, room doors face the parking lot. No interior room hallways, 2nd floor up"
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"The "Tower Rooms" have microwaves and mini refrigerators."
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