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Alexandros Palace Hotel

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238 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Norwich, United Kingdom
Reviewed 4 weeks ago

The room was large and comfortable with a good sized bathroom, corner bath and we were given fresh towels on days we wanted and more shampoo shower gel etc daily. No concerns with the room but tea and coffee would have been nice (there was a kettle). The dining room was massive with the buffet food provided of average quality...

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Helpful?
Thank Zabar69
AlexandrosPalace, Υπεύθυνος Σχέσεων με Πελάτες at Alexandros Palace Hotel, responded to this review

Dear Sirs or Madam, thank you for taking the time to review your stay with us. We are honoured that you chose us to spend your anniversary and that you had a great time overall. We are, however, sorry to hear that the food and the food temperature was not to your liking. Please be assured that we are taking...

Valrico, Florida
Reviewed 27 October 2016

I have mixed feeling about this excellent property. I was not offered help with my bags, and this is a must service for a five star hotel. The section with my room was newly opened. The venue is very pretty, with excellent views, and pool views, and very comfortable. The staff that I dealings with were excellent, helpful, and very...

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Helpful?
Thank jgcrenshaw
AlexandrosPalace, Υπεύθυνος Σχέσεων με Πελάτες at Alexandros Palace Hotel, responded to this review

Dear Sir or Madam, thank you for taking the time to send us your feedback about your stay. We are delighted to hear back from our customers and listen to their constructive criticism. Please rest assured that we are constantly upgrading our services to better serve our customers and offer them a great holiday experience. We would also like to...

Chicago, IL
Reviewed 12 October 2016

We had a very nice overall experience staying at Alexandros Palace Hotel. The staff is extremely nice and helpful, and the grounds are beautiful. The walk to the beach is short and picturesque, and the beach itself is lovely. Irini and Katya at the desk, Maria at the bar and Natalia the tour organizer went out of their way to...

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Helpful?
Thank ukigirla
AlexandrosPalace, Υπεύθυνος Σχέσεων με Πελάτες at Alexandros Palace Hotel, responded to this review

Dear Sir or Madam, thank you for reviewing our property. We are always looking forward to customer reviews, which help us evolve and improve. Sleep is a very personal matter, so I understand that you didn't like our mattresses and pillows, however we can assure you that we spare no expense when it comes to that. Neither do we with...

Middlesbrough, United Kingdom
Reviewed 11 October 2016

Poor food at breakfast and dinner, warm if you are lucky and wait for a hot pancake or fried egg, selection of food was poor and not 5 star, seemed like food was being kept cool rather than warm. No entertainment during day or eveening, and swimming pools were really cold. On a cool september evening after dinner, Nothing to...

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Helpful?
Thank May-Maria2015
AlexandrosPalace, Υπεύθυνος Σχέσεων με Πελάτες at Alexandros Palace Hotel, responded to this review

Dear Miss Maria, thank you for your feedback. Please let me point out a few particular points. Regarding recreation and fun in the nearby villages, the closest of which, by the way is a walkable distance of about 2km, there are all day bars and clubs that stay open until early in the morning, for those seeking a party atmosphere...

St Ives, United Kingdom
Reviewed 10 October 2016

A friend and I booked a last minute getaway in September, and on arrival were blown away by how beautiful and well laid out the accommodation and facilities are. We had a room in their new 800 block with pool views. The room was modern, comfortable, and well maintained, with in room safe and fridge, along with a balcony, perfect...

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Helpful?
Thank Blueskyblue88
AlexandrosPalace, Υπεύθυνος Σχέσεων με Πελάτες at Alexandros Palace Hotel, responded to this review

Dear sir or Madam, thank you for taking the time to review your stay. We are delighted to hear back from our customers and we seriously take reviews like yours into account, as they help us evolve and improve. We assure you that we are constantly upgrading our services, to better serve our guests, providing the ultimate Greek holiday experience!...

Moscow, Russia
Reviewed 5 October 2016

We stayed at this hotel for 5 days on the middle of August. We stayed at the new rooms, there was no reception desk and no one led us to our room, we had to find it by our own. Overall, the hotel was good but I have to mention that, there was no life guard in the pool or...

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Helpful?
Thank ludmila967
AlexandrosPalace, Υπεύθυνος Σχέσεων με Πελάτες at Alexandros Palace Hotel, responded to this review

Dear Miss Ludmila, thank you for reviewing your stay with us, we really appreciate your constructive criticism. Please let me point out a few particular points. The new rooms do not have a separate lobby; there is just one lobby in the main building. Regarding the pools, our staff meticulously try to protect our guests from reckless use of the...

Reviewed 21 September 2016

I never won't recommend this hotel to somebody of my friends. The building is good, but service is not. I haven't met yet hotel with so arrogant administrators and staff. Here I feel like in bulgarian seaside. I do not feel as welcomed. Here I am not guest like lord. Here I am cash mashine. Here like bulgarian hotel, they...

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Helpful?
Thank Stoyan S
Pirdop, Bulgaria
Reviewed 14 September 2016

The hotel is nice with great facilities. Not 5 star, for sure, may be 4. The walk to the beach is very pleasant. And the beach itslef is wonderful - clear waters, sand etc. Personnel is competent in most areas. Large pools, well-maintained. Dinner in the restaurant was good. However, breakfast was poor with some weird taste of some of...

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Helpful?
Thank N_Rashkova
AlexandrosPalace, Public Relations Manager at Alexandros Palace Hotel, responded to this review

Dear Miss Rashkova, thank you for taking the time to share your experience with us. We are happy that you found the biggest part of your trip pleasant. Please let me point out, however, a few particular things I noticed. Regarding our breakfast, we boast an extensive variety of foods, fresh and high quality. The sausages you are referring to,...

Reviewed 9 September 2016

it is not a 5 star hotel, but a normal 3 star. At the bar they serve you with a frozen pizza, charge extras for towels, safe keep etc... the food is ok but not delicious. It is a hotel for 60+years old people. and there is no WIFI they lie about it.

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Helpful?
Thank David J
AlexandrosPalace, Public Relations Manager at Alexandros Palace Hotel, responded to this review

Dear Mr David J, thank you for your feedback. Please let me clarify a few particular points. Pizza served at the beach bar is always handmade and fresh, however there is a preparation process earlier within the day. We do not serve frozen products to our customers, especially not the pizza, which we take pride in. In case it was...

The Hague, Zuid-Holland, Netherlands
Reviewed 31 August 2016 via mobile

My husband and i have enjoyed our stay at this lovely hotel. We were happy to have chosen for a rental car as the villages are far from each other. Certainly recommend the place. Point for improvement is the buffet.😊

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Helpful?
Thank Hanaa798
AlexandrosPalace, Public Relations Manager at Alexandros Palace Hotel, responded to this review

Hello and thank you for reviewing your stay with us! We're delighted to hear you made the most out of your holidays at Alexandros Palace. Renting a car is always a good idea for those who love to explore the area and we're glad you utilised the service with success. Please rest assured that we're constantly upgrading our services, taking...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Top quality Hotel & Spa Resort, in a tranquil environment, just a breath away from Mount Athos and its unique monastic mystagogy. Operating from April through October. -243 Luxurious Rooms & Suites - 2 pools, 2 children pools, 3 restaurants, 5 bars, 3 Conference Halls - Refined, international cuisine - Private, fully organized beach and beach bar - Ideal for families - Ideal for Religious Tourism - Ideal for newlyweds (special packages and theme suites available) - Perfect for wedding receptions and parties, high-quality event planning. - Thai-themed spa with specialized, therapeutic treatments - Fully equipped conference halls, ideal for business meetings and events - Daily animation with Special Events and Parties, Traditional Music nights, Live Music Events - Children Animation- Playground - Gym - Car and Water Sports Rental - Mount Athos Monasteries visit booking - Mount Athos Cruise booking - Internet connection in public areas and rooms (signal depends on distance) - Jewellery Shop - Mini Market & Memorabilia shop ... more   less 

Additional Information about Alexandros Palace Hotel

Address: Tripiti, Ouranoupoli, Nea Roda 630 75, Greece
Region: Greece > Central Macedonia > Halkidiki Region > Mt. Athos Peninsula > Nea Roda
Price Range: $99 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alexandros Palace Hotel 5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Alexandros Village Hotel
Hotel Alexandros Village
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Questions & Answers

Here's what travellers have asked, with answers from Alexandros Palace Hotel staff and other travellers.
5 questions
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Questions? Get answers from Alexandros Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a sea view if you don't mind walking up the hill”
 of 5 bubbles Zabar69, 10 Nov 2016 | Read review
“Ask for a room in the front portion of the hotel.”
 of 5 bubbles jgcrenshaw, 26 Oct 2016 | Read review
“Sea view, near reception”
 of 5 bubbles May-Maria2015, 11 Oct 2016 | Read review
“Pool side view in the new extension!”
 of 5 bubbles Blueskyblue88, 10 Oct 2016 | Read review
“Rooms 2**-4** are on the steep hill but with a great seaview. Rooms 5**-8** are on not so steep hill but with no seaview.”
 of 5 bubbles blraider, 18 Aug 2016 | Read review
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