Best Western Plus Arrowhead Hotel
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Best Western Plus Arrowhead Hotel

Soap scum on the shower head
Traveller (11)
king room.
Room & Suite (19)
Dining (10)
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About

4.5
#1 of 8 hotels in Colton
4.3 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At the Best Western Plus Arrowhead Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Arrowhead Hotel will stand out among other hotels in Colton,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Arrowhead Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Convenience store
Electric vehicle charging station
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Fence around pool
Breakfast buffet
Vending machine
Newspaper
Non-smoking hotel
Outdoor fireplace
24-hour front desk
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Refrigerator
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!

Location

250 N 9th St, Colton, CA 92324-2915
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 48 out of 100
48
Ontario Intl Airport
25.6 km
See all flights
John Wayne Airport
66.7 km
See all flights
238Reviews2Q+A15Room tips

Reviews
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Traveller rating
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  • 49
  • 11
  • 10
  • 11
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Detailed Reviews
SAM111123 wrote a review Apr 2023
3 contributions2 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
We stayed here instead of the casino hotel—much better price. Nice & clean. Tall soft bed. Nice breakfast, it actually changed every day in case a person was staying more than one day. It wasn’t too far from the casino.
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Review collected in partnership with Best Western
Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Best Western Plus Arrowhead Hotel
Responded 10 Apr 2023
Dear Guest, Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to provide your feedback. We appreciate your loyalty to our brand. Sincerely, General Manager Best Western PLUS Arrowhead Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Darrell Y wrote a review Feb 2020
Texas150 contributions28 helpful votes
5.0 of 5 bubbles
THis hotel was a great place to stay. I booked and room and stayed there from January 23rd to the 28th. The Hotel Staff was very understanding and accomodating during my stay. I got in my room a little ahead of time. They gave me Room 108 which is located about 30 feet away from the Front Desk. The cleaning staff were always on time with cleaning my room. The room was very clean, had a microwave and refrigerator, along with a coffee maker. I went off and left my hygiene bag which was later fedexed to me by my wife, in the interim I was provided with toothpaste, a toothbrush, lotion, a comb, and everything else I needed. Nothing but smiles and great attitudes from the staff (Manager included). The breakfast choices each day were great, and there are other local places to eat right outside the hotel. My stay was very pleasant and I applaud the professionalism of the Staff during my stay.

Darrell Young
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Stay on the higher floors where it is more quiet and not noisy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWPColton, Manager at Best Western Plus Arrowhead Hotel
Responded 26 Feb 2020
Dear Darrell Young, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We strive to have a happy and professional environment for all of our guests to enjoy. Our housekeeping staff are hard working and we consider ourselves lucky to have such a great team. Thank you again for taking the time to complete the survey. We appreciate your business to our brand. Sincerely, Micheal Rios Front Office Manager Best Western Plus Arrowhead Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Harts O wrote a review Mar 2020
Madera, California176 contributions62 helpful votes
5.0 of 5 bubbles
Once again Best Western didn't disappoint. We had a great room at a fair price. The bed was soft and the staff were friendly. The breakfast was great and saved us money for the races. The room we reserved was a double queen suite. The bathroom looked freshly renovated and the room was spacious with a large flat screen TV and a nive kitchenette with a sink, refrigerator, coffee pot and microwave.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWPColton, General Manager at Best Western Plus Arrowhead Hotel
Responded 4 Mar 2020
Hi Hartwa, Thank you for sharing the review of our hotel. It is a pleasure to know we met your expectations and that you liked our accommodations, as well as the food we offer. We enjoyed hosting you, and we look forward to welcoming you back soon so that we can earn your highest rating. Sincerely, Luis V General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravelingMomma951 wrote a review July 2021
2 contributions
3.0 of 5 bubbles
Hotel is in a quiet location, close to the freeway, a grocery store and several places to eat (check out Tacos Y Mas). There were homeless individuals hanging around but that's anywhere in California. The room was ok, it is somewhat dated. The room comes with a microwave and a mini fridge. While packing up to leave I noticed water damage/ rot where the refrigerator is.
There was a rip in the carpet that would tear your sock if you stepped on it. The AC needs to be upgraded. We have stayed at this location twice (2019&2021), each time the AC did not cool properly. The room would cool when there isn't any movement. Once we came in from being gone for several hours the room would get warm. The bathroom had an odor and no vent. After running the bath/shower the room would get very humid and uncomfortable. The Breakfast buffet is ok. Housekeeping will bring you towels and remove trash. Some of the towels were dingy and in need of replacement. The beds are very comfortable. The pool is a nice size but the pool area lacks any shade. There aren't tables with umbrellas to protect you from the sun. Overall we had a pleasant stay. If we chose to stay at this property again it would be no more than 2-3 nights. We typically stay a week.
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luis Valderrama, General Manager at Best Western Plus Arrowhead Hotel
Responded 22 July 2021
Hi TravelingMomma951, Thank you for taking your precious time out to review our hotel. Please accept our sincerest apologies for any inconvenience you may have faced during your stay. We take your feedback very seriously and will share these with our staff to continue improving our service. Sincerely, Luis V General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hilda R wrote a review Jan 2020
Horizon City, Texas9 contributions1 helpful vote
1.0 of 5 bubbles
This hotel is not up to minimum expectations. Room was not clean, had a bad odor and furniture was dusty. Toilet was not flushing properly and the tub had holes in it and looked old and outdated. The towels were dirty or stained with some indescribable matter that made them gross to use. The room felt stuffy and could not adjust temperature. The rug was dirty and torn. Hotel is extremely noisy and certain guests looked like they were staying there to make a living (?). Breakfast may be free but not tasty: watery eggs, undercooked sausage and no variety of the daily entries. Check in and out was okay. Visit was due to attending a funeral so it was definitely not a trip for pleasure. Not planning to stay here again.
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Review collected in partnership with Best Western
Date of stay: January 2020
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWPColton, General Manager at Best Western Plus Arrowhead Hotel
Responded 3 Feb 2020
Hi SunCity915, First and foremost, thank you for taking your precious time out to review our hotel. Please accept our sincerest apologies for any inconvenience you may have faced during your stay. We take your feedback very seriously and will share these with our staff to continue improving our service. We hope you give us an opportunity to make up for your last stay. Please do not hesitate to contact me or the Manager on Duty and we will be more than happy to assist you. Sincerely, Luis V
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SARA R wrote a review May 2021
El Centro, California, USA1 contribution
5.0 of 5 bubbles
Room is always clean and beds are always comfortable. Hot Breakfast in the morning is delicious. Location is right off the freeway. Housekeeping knocks on your door to see if you need towels or trash taken out.
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Review collected in partnership with Best Western
Date of stay: May 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luis Valderrama, General Manager at Best Western Plus Arrowhead Hotel
Responded 22 May 2021
Hi SARA R, Thank you for taking the time to post this great review. It has been a pleasure serving you during your visit to the Best Western Plus Arrowhead hotel in Colton. We take pride in delivering great service and it is rewarding to know that we are achieving our main goal - Your satisfaction !!!!!!!!! Sincerely, Luis V. General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ericsN1958DZ wrote a review Apr 2021
Riverside, California31 contributions29 helpful votes
5.0 of 5 bubbles
This BW location was surprisingly clean and nice inside considering the area. Plenty of parking although the area is suspect. But once you are inside it is clean and so far all the rooms I have stayed in are large and spacious and even have little wet bar kitchen areas which is convenient. I will return regularly when I am in need of a room in this area though.
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Review collected in partnership with Best Western
Date of stay: April 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luis Valderrama, General Manager at Best Western Plus Arrowhead Hotel
Responded 19 Apr 2021
Hi ericsN1958DZ, Thank you for taking the time to post this great review. It has been a pleasure serving you during your visit to the Best Western Plus Arrowhead hotel in Colton. We take pride in delivering great service and it is rewarding to know that we are achieving our main goal, Your Satisfaction !!!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lowflynbuzzard wrote a review Feb 2020
1 contribution
3.0 of 5 bubbles
A good night's rest, access to a variety of food locations. Very close to main freeway and the breakfast is a well planned out event that caters to both business and family and the old and the young. I was satisfied.
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Review collected in partnership with Best Western
Date of stay: February 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWPColton, General Manager at Best Western Plus Arrowhead Hotel
Responded 17 Feb 2020
Hi Lowflynbuzzard, I would like to first thank you for staying with us and sharing your view of our property on Trip Advisor. I understand that everyone travels for different reasons but one thing remains consistent and that's a good night rest. We take pride in delivering great service and it is rewarding to know that we are achieving our main goal, See you soon! Sincerely, Luis V
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MerylViolaBravo wrote a review June 2022
San Bernardino, California6 contributions
2.0 of 5 bubbles
Guest relations presume an automatic room upgrade and overcharge your regular decision with an added $300 deposit. They fail the capacity to see the reason loyal rewards were presented as complimentary to your continued business with them. There is no consistent reflection of presenting a complimentary gift. In fact, it us uncertain of what the reward is for being a member.
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Review collected in partnership with Best Western
Date of stay: June 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
zovigt wrote a review July 2022
Henderson, Nevada1 contribution
1.0 of 5 bubbles
This was the worst hotel experience I’ve ever had. When I arrived, elevator was broken and my son and I had to carry our luggage upstairs to the room. Next day I requested housekeeping, no one came. Someone tried to break into my room at night but was unsuccessful cause I had the latch locked from the inside. When I asked the manager for help, he didn’t bother. I had to go to the front desk to take toilet paper, and clean towels cause hotel services wouldn’t bring it. Towels were dingy and old, the room was so old and outdated. The staff was terrible especially the manager. I would NEVER recommend this hotel to anyone I know.
Read more
Review collected in partnership with Best Western
Date of stay: July 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Charlie K
Mendocino County, California46 contributions18 helpful votes
Mine had the individually paper-filter wrapped portions
Answer from BWPColton
Colton, California
That would all depend on the check in and out dates. We do require a credit card at check in and we would have a hold on the card for room and tax + $50 for incidentals. Feel free to call the hotel directly for the best available rate, 909-370-2424
Travelsue wrote a tip Dec 2022
Murrieta, California57 contributions52 helpful votes
5.0 of 5 bubbles
"Close to freeway and grocery store across street if looking for snacks for the evening."
Read full review
S M wrote a tip Sept 2022
1 contribution
4.0 of 5 bubbles
"There's a small dirt lot next to the hotel between two restaurants you can park a truck/trailer in with some maneuvering. "
Read full review
William H wrote a tip June 2022
1 contribution
1.0 of 5 bubbles
"Do not book here "
Read full review
flemistk wrote a tip June 2022
Mukilteo9 contributions2 helpful votes
1.0 of 5 bubbles
"Always choose the top floor"
Read full review
OregonMomoffive wrote a tip Mar 2022
Salem, Oregon86 contributions56 helpful votes
2.0 of 5 bubbles
"Near freeway, not great area"
Read full review
Not the right property for you?
There are more places to choose from in the Colton area.
PRICE RANGE
AU$183 - AU$227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn suites colton hotel colton, hampton inn colton, colton hampton inn, hampton inn hotel colton
FORMERLY KNOWN AS
Arrowhead Inn & Suites
LOCATION
United StatesCaliforniaColton
NUMBER OF ROOMS
82
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Best Western Plus Arrowhead Hotel (AU$183) - Colton, CA Hotel

Frequently Asked Questions about Best Western Plus Arrowhead Hotel
Which popular attractions are close to Best Western Plus Arrowhead Hotel?
Nearby attractions include Colton Area Museum (0.3 km), Fleming Park, Colton (0.4 km), and Hubbs Ken Memorial Little League (0.5 km).
What are some of the property amenities at Best Western Plus Arrowhead Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Arrowhead Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Arrowhead Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Arrowhead Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Arrowhead Hotel?
Conveniently located restaurants include Le Rendez-Vous, P & G Burgers, and Le Rendezvous Cafe.
Are there opportunities to exercise at Best Western Plus Arrowhead Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Best Western Plus Arrowhead Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Colton.
Are any cleaning services offered at Best Western Plus Arrowhead Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Best Western Plus Arrowhead Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus Arrowhead Hotel?
Many travellers enjoy visiting Al Capone House (9.7 km), Riverside Municipal Auditorium (10.5 km), and A K Smiley Public Library (12.7 km).
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