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    Pacific Palms Resort

    1 Industry Hills Pkwy, City of Industry, CA 91744-5160
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 211*
          USD 171*
          Great Deal
          USD 182*
          USD 173*
          Traveller (79)
          Room & Suite (47)
          Dining (13)
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          Overview
          • Excellent26%
          • Very good36%
          • Average20%
          • Poor7%
          • Terrible11%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Business Centre
          Golf Course
          Dry Cleaning
          Self-Serve Laundry
          4.0 Star Hotel
          All hotel details
          Offers from Pacific Palms Resort
          Special Price: 20% off room rate
          Hotel packages
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          Comfort Suites Near Industry Hills Expo Center
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          #1 of 5 hotels in La Puente
           
          Courtyard Los Angeles Hacienda Heights/Orange County
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          Ayres Suites Diamond Bar
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (301)
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          1 - 5 of 301 reviews

          Reviewed 5 days ago

          Everyone at this resort was so helpful and willing to help. I dealt with the management and anything we needed to accomplish our goals were met. The course was gorgeous and kept up beautifully. The restaurant was delicious and the drinks were well poured! My...More

          Thank bduarte2017
          Response from Mark P, Director of Sales at Pacific Palms ResortResponded 3 days ago

          Thank you so very much for the kind feedback and your business!

          Reviewed 5 days ago

          Stayed her for a work conference during the month of June 2017. The lobby and seating area was very nice and well maintained, the bar and outdoor section was great to hang out at in the evenings, the parking was free, and the room was...More

          1  Thank Sendnuluv24
          Response from Mark P, Director of Sales at Pacific Palms ResortResponded 3 days ago

          Thank you for your feedback and for staying with us! We're glad you enjoyed the experience.

          Reviewed 6 days ago via mobile

          This place is a golf resort. Upon entering my room, I walked across to the sliding blinds and opened them to see what kind of view I had and was stunned. I’m not a golfer, but the amazing view of a beautiful golf course made...More

          1  Thank Marc H
          Response from Mark P, Director of Sales at Pacific Palms ResortResponded 4 days ago

          Thank you so much for your kind feedback and for staying with us! We will share it with our staff.

          Reviewed 3 weeks ago

          The hotel is convenient to the business of City of Industry. It is only a average property. The elevators are VERY slow and you have to take two different ones to get up to the rooms. Air conditioning is hard to control. Either freezing or...More

          1  Thank Bobbie021
          Response from Mark P, Director of Sales at Pacific Palms ResortResponded 3 weeks ago

          Thank you for staying with us, your compliments and your feedback. We actually are in the midst of working on an updated air handling system this year and will address your other points.

          Reviewed 4 weeks ago via mobile

          Pacific Palms is a large resort for conventions. It is nicely located at Cindy of Industry CA. However it looks and feels like from 20 years ago. It needs a renovation asap. It's unacceptable to have a hard time to find a way to charge...More

          Thank Chichapork
          Response from Mark P, Director of Sales at Pacific Palms ResortResponded 3 weeks ago

          Thank you for staying with us though we apologize for your frustration with some aspects/features. We actually are in the process of adding power and usb ports to the guestrooms and always looking into other updating enhancements. We will follow up on your other points...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Free Parking
          • Spa
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Concierge
          • Self-Serve Laundry
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Golf Course
          Details
          • Price range
          • USD 169 - USD 242 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 292
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Preferred Hotels, Expedia, Travelocity, Orbitz, Hotwire, Cheap Tickets, Priceline, Ctrip TA, Cancelon, getaroom.com and HotelQuickly so you can book your Pacific Palms Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • City of Industry
          • Also Known As
          • Pacific Palms Hotel City Of Industry ,
          • Pacific Palms City Of Industry
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          Traveller (79)
          Room & Suite (47)
          Dining (13)
          Pool & Beach (8)
          Hotel & Grounds (53)
          Bathroom (5)
          Business Centre & Event Rooms (2)
          Nearby
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          44 reviews
          2.54 km away
           
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          Nearby Attractions
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          Questions & AnswersAsk a question
          2momstravel
          What is the difference in rooms between deluxe king and executive king? It seems like a lot of money for the difference. Can you apply the continental breakfast voucher in the executive lounge towards the full buffet? Thanks!
          13 April 2017|
          Answer Show all 2 answers
          Response from Mark P | Property representative |
          Thank you for your question. The actual guestroom is very similar. The key difference is that the Executive level is on the top 2 floors with better views and you also have access to the Executive Lounge on the 10th floor... More
          0
          Votes
          Rottman
          Does the concierge have access to children sitters in the rooms if the parents want to go out for the evening? If so, how much advance notice does he need?
          25 September 2016|
          Answer Show all 5 answers
          Response from Ayresfam | Reviewed this property |
          In my honest opinion I wouldn't leave my kids with anyone on their staff.
          0
          Votes
          Room Tips
          "I have stayed on both sides of the hotel, either the golf view or the city view is nice. I have had a view..."
          Read review
          "My room was on the mountain side of the hotel, not sure what the view is like on the other side but the..."
          Read review
          "All rooms face the golf course."
          Read review
          "Stay on higher floors"
          Read review
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