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07/05/2017 08/05/2017
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    Best Western Chula Vista/Otay Valley Hotel

    4450 Main St, Chula Vista, CA 91911-6508
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 23
    USD 114*
    USD 91*
    USD 109*
    USD 109*
    Traveller (25)
    Room & Suite (9)
    Dining (1)
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    Overview

    • Excellent24%
    • Very good38%
    • Average19%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “circle k” (8 reviews)
    “gas station” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Chula Vista/Otay Valley Hotel
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    Comfort Inn Chula Vista San Diego South
    180 reviews
    #1 of 20 hotels in Chula Vista
     
    South Bay Inn
    453 reviews
    #6 of 20 hotels in Chula Vista
     
    Hercor Hotel - Urban Boutique
    311 reviews
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    229 reviews
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (209)
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    1 - 5 of 209 reviews

    Reviewed 4 weeks ago

    The hotel need a lot of tlc. Clean shower, toilet and fix water pressure. Our room needed fumigating. Didn't smell clean. The lady attending breakfast was very helpful and dedicated to her work. Checking in at night was a very unwelcoming.More

    Review collected in partnership with Best Western
    Thank N O
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley Hotel

    Dear guest, We apologize for the experience that you had during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better. We have many rooms to clean and we do our best to...More

    Hotel's Favourite
    Reviewed 10 December 2016

    The hotel itself very clean and spacious. The staff was fantastic and made me feel like I was a valued guest. The continental breakfast was fantastic and a nice cherry on top. 15 minutes away from downtown San Diego. The staff from the GM down...More

    Review collected in partnership with Best Western
    Thank Ryan R
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley Hotel

    Dear Ryan, Thank you for your comment, your experience is what we expect to achieve with every customer that walks in our lobby. Our staff will be very happy to learn that we have accomplished our goal with you. We look forward to your next...More

    Reviewed 5 weeks ago

    With unfortunate timing the hotel was experiencing maintenance problems which displaced us from our needed 2 queen bed rooms to one queen bed rooms. (Alternative was one king smoking room.) I agreed to stay as the manager agreed to discount 50%of the price the first...More

    Review collected in partnership with Best Western
    Thank deborahwA7707RO
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley Hotel

    Dear Deborah, We would like to apologize for the unusual circumstances that occurred during your stay. I want to assure you that the discount that we promised was issued. it did not reflect soon enough, as the period of time for a refund to reflect...More

    Reviewed 3 January 2017 via mobile

    Stayed 2 nights. All i can say is you get what you pay for. The room was outdated, walls were dirty and there was a leak in the bathroom ceiling. Staff is friendly and accommodating. Breakfast was decent and quick.More

    Thank Tanya A
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley Hotel

    Dear guest, We apologize for the experience that you had during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better. We have many rooms to clean and we do our best to...More

    Reviewed 1 January 2017

    I have been staying here for the last few weekends as i was visiting family in San Diego and Christmas shopping and have always had a good experience in my stays. Their rooms are brand new and the beds are super comfortable. I spent hours...More

    1  Thank Flaviano B
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley Hotel

    Dear Flaviano, Thank you very much for your comments. We are glad that you had an excellent stay with us. We look forward to your next visit. Regards, Victor M. Carrera General Manager

    Comfort Inn Chula Vista San Diego South
    180 reviews
    #1 of 20 hotels in Chula Vista
     
    South Bay Inn
    453 reviews
    #6 of 20 hotels in Chula Vista
     
    Hercor Hotel - Urban Boutique
    311 reviews
    #3 of 20 hotels in Chula Vista
     
    Chula Vista Inn
    229 reviews
    #10 of 20 hotels in Chula Vista
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 90 - USD 185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    Photos
    Traveller (25)
    Room & Suite (9)
    Dining (1)
    Pool & Beach (1)
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    Questions & AnswersAsk a question
    Adriana C
    How old do I have to be to book this hotel. I'm only 18 and I'm going to San Diego for a weekend.
    26 September 2016|
    Answer
    Response from JBA_2001 | Reviewed this property |
    18
    0
    Votes
    bluenosebaby
    did you know they sell their sheets to their customers? The Best Western Plus in Woodstock New Brunswick told me so. I like the waffle design sheets (some Best westerns have a slightly different sheet). I have not been able to find it on their website, but if I don't I will be contacting the Woodstock location to buy some. They are the best sheets ever!!! If BWP staff have a link where I can purchase those waffle patterned white sheet in Canada...please share!! Diane
    1 September 2016|
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    Comstock152
    Hi. I was wondering if you offer shuttle service to Sleep Train Ampitheater? Thanks.
    8 October 2015|
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    Room Tips
    "Not facing fwy."
    Read review
    "Avoid room 138, the smoking room. Second floor rooms are more quiet."
    Read review
    "If you do not smoke be sure to request a Non Smoking room. Rooms more quiet on the side facing the Gas..."
    Read review
    "Be sure you get a non smoking room as the others reek!"
    Read review