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BEST WESTERN Pine Tree Motel

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#1 of 4 Hotels in Chino
Certificate of Excellence
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BEST WESTERN Pine Tree Motel
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290 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed yesterday NEW via mobile

We could only stay here one night but I would highly recommend this motel. We stayed on the first floor in the newer building. The grounds are nicely landscaped and spotless. Our room with a king bed was very large. It was a firm and deep mattress raised very high. This wasn't a problem for us because we're tall. Shorter... More 

Helpful?
Thank Rhensrude
California, United States
Level Contributor
329 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 1 week ago

We were in the older part but it was a good sized and very clean room. The bed was super comfortable. The shower was hot and powerful. Wi-Fi worked very well. There were complimentary bottles of water. Check in was fast and easy with the very friendly and helpful clerk. Breakfast was a good selection but the room was a... More 

Helpful?
Thank Reginald S
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. I am very happy you enjoyed your stay at our property. The owner and staff take great pride in our property and enjoy hearing from our guest. We hope you will come back and see us again soon. More 

Huntsville, Texas
Level Contributor
188 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 weeks ago

I had a very pleasant stay. The room was nice. clean, comfortable and it was as advertised. The staff was friendly and efficient with a quick check in. Everything worked fine in the room and the price was reasonable.

Helpful?
Thank Dale K
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. I am please you enjoyed your stay with us. Our staff takes great pride in our property. You are important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a... More 

fallbrook, United States
1 review
Reviewed 28 October 2016

Good bed, clean, nice room, good express breakfast. Provided water and breakfast. Pretty surroundings, close to services like restaurants. nice location and neighborhood Would definitely stay here again. Great shower...

Review collected in partnership with Best Western

Helpful?
Thank Lorene L
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Lake Elsinore, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 October 2016

We were only there for one night and didn't specify any needs, but it was definetly on the average end. I understand now that there are two distinct sections--old and new. We were obviously in the old section. Room very small but clean. Our room was almost right on one of the busiest streets in town and was rather noisy.... More 

Helpful?
Thank slykitti
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Teddington, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 October 2016 via mobile

We arrived at about 8pm and the reception lobby was closed and arrival formalities had to be conducted through some sort of security window. I was assured that this was not a high crime area and it certainly did not have an appearance of being so. These arrangements were, however, rather off-putting and out-of-character with this otherwise very nicely designed... More 

Helpful?
Thank Wizward
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Scottsdale, Arizona
Level Contributor
6 reviews
4 hotel reviews
Reviewed 11 October 2016 via mobile

A/C unit was really noisy. Bed not that great. Noise from upstairs was bizarre. Dont know if it was people or equipment. Was clean and welcoming otherwise. Patio was nice. Would ask for a different room next time.

Helpful?
Thank Sherrie C
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Apache Junction, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 October 2016

I would recommend this motel as we were pleased with our stay. It isn't fancy, but it is nice. Everything from the customer service at the front desk to the complimentary breakfast were good for us. The breakfast was simple but it included some hot foods such as oatmeal and biscuits and gravy, along with yogurt, juices, cold cereal, breads... More 

Helpful?
Thank Chickadeesong
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Copenhagen, Denmark
Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 September 2016 via mobile

They went above and beyond to get us a better room. Very friendly and helpful staff and a fantastic location. The usual shops close by. Freeway just around the corner. We were here for a wedding about 20 minutes away (with no traffic).

Helpful?
Thank RW60s
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Orem, UT
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 September 2016

Thank goodness the staff member that checked us in noticed that we had come with other family members. She noticed that we had only booked one night while the others had booked three. She quickly fixed that for us, though we still had to move rooms the 2nd night. That was okay, at least we got a room. All the... More 

Review collected in partnership with Best Western

Helpful?
Thank jebt00
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Free High Speed Internet. ... more   less 

Additional Information about BEST WESTERN Pine Tree Motel

Address: 12018 Central Ave., Chino, CA 91710
Region: United States > California > Chino
Price Range: $105 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pine Tree Motel 2.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Best Western Pine Tree Hotel Chino
Best Western Chino
Chino Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pine Tree Motel staff and other travellers.
1 question
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Questions? Get answers from BEST WESTERN Pine Tree Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure you are in "new" section and away from street.”
 of 5 bubbles slykitti, 19 Oct 2016 | Read review
“Perhaps the rooms on the South Corridor are the best and somewhat insulated from the street noise.”
  • Ok closet space.
  • This is the outside window, I parked right in front every nite.
  • Awesome bed, surprisingly well-appointed room!
  • ESPN ATH, but its about promoting the room & TV which were excellent!.
  • Very clean shower and bathroom; more up-to-date than you would think.
  • Very nice TV with standard Best Western package that includes ESPN (obviously...).
 of 5 bubbles mjsmith777, 31 Aug 2016 | Read review
“We had the non-smoking single story room... a tad bit dated but clean”
 of 5 bubbles W9833OLpeterm, 23 Aug 2016 | Read review
“Single story rooms were great!”
 of 5 bubbles LivingTheTucsonLife, 15 Aug 2016 | Read review
“All rooms are great! The last one, however, was slightly larger than the first, but just as nice!”
 of 5 bubbles juliejohnson2016, 20 Jul 2016 | Read review
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