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BEST WESTERN Pine Tree Motel

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#1 of 4 Hotels in Chino
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Pine Tree Motel
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304 Reviews from our TripAdvisor Community

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Showing 286: English reviews
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Pomona, California
Reviewed yesterday NEW

Ive been wanting to stay at the bw pine tree since I first driven by I live not far but on weekends its always sold out but this week I did and boy was it more than I expected staff is wonderful rooms are way comfy and location is convenient.

Review collected in partnership with Best Western
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Helpful?
Thank brianhT8064YB
HOTEL’S FAVOURITE REVIEW
Reviewed 3 December 2016 via mobile

We could only stay here one night but I would highly recommend this motel. We stayed on the first floor in the newer building. The grounds are nicely landscaped and spotless. Our room with a king bed was very large. It was a firm and deep mattress raised very high. This wasn't a problem for us because we're tall. Shorter...

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Helpful?
Thank Rhensrude
About Hotel's Favourite Review
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am happy you enjoyed...

Chino
Reviewed 1 week ago

Great customer service, rooms were clean and spacious. Beds were very comfortable. Breakfast was good many nutritional options. Overall nice, clean and comfortable and customer service served with a smile.

Review collected in partnership with Best Western
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Thank 459tamikaw
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Salem, Oregon
Reviewed 2 weeks ago

We have been coming to this hotel for at least 10 years. No matter if its work or vacation this is our hotel. We call it our little piece of paradise. We have recommended it to several of our friends.

Review collected in partnership with Best Western
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Thank 682genan
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Los Angeles, California
Reviewed 4 weeks ago

We were very thankful to Terry, your front desk person at eve check in. She brought us an extra blanket and made food/drink recommendations. We tried to check in first around 12:30pm, but room was not ready.

Review collected in partnership with Best Western
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Helpful?
Thank Andrea V
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

California
Reviewed 4 weeks ago

I stayed here many years back, '08/09, I think I left a positive review but I don't remember which site I left it on. I really liked it back then and even now...but there have been a few changes which I'm sad about. I could've sworn the mattresses were higher and were PILLOW-TOP, and the blankets were actual thick, fluffy...

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Thank sch917
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Portland, Oregon
Reviewed 4 weeks ago

Do not advise a room on the ground floor. The noise from above is extreme. The room numbers are so small that a guest must get out of the car and walk around to see them. The staff is friendly and the place is clean with comfortable bed.

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Helpful?
Thank canmarto
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 5 February 2017 via mobile

This hotel may look old but it was very nice. Quiet area with plenty of stores and restaurants nearby. Stayed 3 nights it is close to Ontario airport 10-15 minutes. Will stay again if back in the area, I was very pleased.

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Thank HSM_TEX
Meriden, Connecticut
Reviewed 2 February 2017 via mobile

The Best Wester Pine Tree Motel is what I'd call a typical motor lodge with modern flair and amenities. I had the pleasure of staying here for a few days in January in one of their Queen rooms. The grounds are amazing, lovely manicured trees and palm trees abound. Very tranquil and quaint. My room was clean and accommodating. The...

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Helpful?
Thank Bill L
Chino, California
Reviewed 13 January 2017

I've passed by this motel for years and it's actually a good looking "lodge" inspired motel. It's a nice escape from all the formal or modern motel buildings that don't have any style to them. I've been very interested in checking a room here, but I have a question for the manager. Do you offer hourly rates? I was thinking...

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Helpful?
Thank jaebarrios4
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Our check in time is 4:00pm and check out is 11:00am. We DO NOT have hourly raters, guest are welcome to check in any time after 4:00pm.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Free High Speed Internet. ... more   less 

Additional Information about BEST WESTERN Pine Tree Motel

Address: 12018 Central Ave, Chino, CA 91710
Region: United States > California > Chino
Price Range: $101 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pine Tree Motel 2.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Best Western Pine Tree Hotel Chino
Best Western Chino
Chino Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pine Tree Motel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not stay on ground floor where every footstep is heard from room above”
 of 5 bubbles canmarto, 19 Feb 2017 | Read review
“Avoid staying near the breakfast area unless you want to get woken up very early in the morning.”
 of 5 bubbles benz37, 5 Jan 2017 | Read review
“We had 1st floor room, short distance from office. It was quiet.”
 of 5 bubbles spillers64, 28 Dec 2016 | Read review
“Be sure you are in "new" section and away from street.”
 of 5 bubbles slykitti, 19 Oct 2016 | Read review
“Perhaps the rooms on the South Corridor are the best and somewhat insulated from the street noise.”
  • Ok closet space.
  • This is the outside window, I parked right in front every nite.
  • Awesome bed, surprisingly well-appointed room!
  • ESPN ATH, but its about promoting the room & TV which were excellent!.
  • Very clean shower and bathroom; more up-to-date than you would think.
  • Very nice TV with standard Best Western package that includes ESPN (obviously...).
 of 5 bubbles mjsmith777, 31 Aug 2016 | Read review
5 of 5